Knowledge Workers - Publications - Faculty & Research

02 Jan 2001
Research & Ideas

Can Japan Compete? [Part One]

question, "Can Japan compete?", the simple answer is yes. The real question, according to the authors, is, "Will it choose to compete?" First published in Japanese in the spring of 2000, the English version of the book was released this past autumn.... View Details

Keywords: by Martha Lagace & Hilah Geer

04 Oct 2016
First Look

October 4, 2016

yield lessons for the management of creative workers and for the implementation of competitive procurement mechanisms for innovation. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=49445 A Welfarist Role for... View Details

14 May 2008
Research & Ideas

Getting Down to the Business of Creativity

asked to refrain from discussing the diary content with colleagues.) By the end of the study, Amabile and Kramer had collected nearly 12,000 entries, what she describes as a “wonderful treasure trove of data.” "We have a window into how concrete events affected... View Details

Keywords: by Julia Hanna; Retail; Apparel & Accessories; Fashion; Entertainment & Recreation

20 Feb 2018
First Look

First Look at New Research and Ideas, February 20, 2018

C-Suite and the CEO what internal and external stakeholders are thinking and how this may affect corporate image in terms of credibility, confidence, trust, relationship, and reputation. In short, the new CCO must understand both the science and the art of... View Details

Keywords: Sean Silverthorne

14 May 2007
Research & Ideas

The Key to Managing Stars? Think Team

the quality of their own work and to deliver it effectively to clients. Q: What is important now about knowledge workers from both a business and a theoretical perspective? Where do you see beliefs about... View Details

Keywords: by Martha Lagace

02 Jan 2012
Research & Ideas

Most Popular Articles of 2011

badly. Other apparent areas of interest in the last 12 months included corporate social responsibility, marketing techniques, and, of course, the ubiquitous Lady Gaga. Here are the Top 10 most-read articles and 10 most-read working papers that appeared in HBS Working... View Details

Keywords: by Staff

12 Sep 2006
First Look

First Look: September 12, 2006

dynamic strategy that can be employed by firms capable of architectural innovation. The strategy involves using knowledge of the bottlenecks in an architecture together with the modular operator "splitting" to shrink the... View Details

Keywords: Sean Silverthorne

12 Sep 2016
Research & Ideas

What Brands Can Do to Monitor Factory Conditions of Suppliers

View Video Video by Amelia Kundhardt They keep on coming—corporate scandals involving revelations of deplorable working conditions at overseas factories. If it’s not the Foxconn factories that Apple employs in China, then it’s Gap’s garment View Details

Keywords: by Michael Blanding

02 Apr 2001
What Do You Think?

Telecommuting: Dangerous to Health?

other…Technology robs us of the close contact we seek, and are reinforced by, in the learning cycle." But respondents who telecommute don't see it that clearly. Alan Carswell points out that: "One main characteristic of tacit View Details

Keywords: by James Heskett

01 Aug 2008
What Do You Think?

Has the Time Come for “Stretch” in Management?

knowledge workers confronted with a barrage of data and distractions delivered by new information technologies? A reluctance on the part of managers to relinquish "ownership" over activities and... View Details

Keywords: by Jim Heskett

17 Nov 2011
Sharpening Your Skills

Sharpening Your Skills: Organizational Design

stimulated by different ideas and perspectives. Importantly, these ideas do not necessarily come from the network members who are culturally different from you. Chua's experimental research found that cultural heterogeneity induced creativity for tasks that required... View Details

Keywords: Re: Ranjay Gulati & Raffaella Sadun

20 Apr 2020
Book

Why COVID-19 Raises the Stakes for Healthy Buildings

(Environmental Insights) COVID-19 Business Impact Center (Harvard Business School) Read COVID-19 coverage from Working Knowledge Many elite companies already use their building’s efficiency or grandeur to send a signal to customers and... View Details

Keywords: by Kristen Senz; Real Estate; Health

19 Sep 2024
Research & Ideas

Global Talent, Local Obstacles: Why Time Zones Matter in Remote Work

they can answer it in Slack.” You Might Also Like: In a Work-from-Anywhere World, How Remote Will Workers Go? Working Moms Are Mostly Thriving Again. Can We Finally Achieve Gender Parity? Does Hybrid Work Actually Work? Insights from... View Details

Keywords: by Michael Blanding

03 Apr 2017
What Do You Think?

How About Investing in Human Infrastructure?

Hare said, “Should we do better in investing in people? They’re an asset of course we should!” Guy Higgins and Lewisman agreed, with conditions: “ (as with the GI Bill) make the offer to men and women who have some life experience and emotional maturity (and ensure)... View Details

Keywords: by James Heskett; Construction

08 Jul 2015
What Do You Think?

Do Americans Work Too Much and Think About Work Too Little?

recognized Robert E. Downing's advice that we may need to define work before asking the question. For knowledge workers, "it is very difficult to determine when the workers are actually working Maybe we... View Details

Keywords: by James Heskett; Financial Services

05 Feb 2019
First Look

New Research and Ideas, February 5, 2019

case:https://hbsp.harvard.edu/product/818043-PDF-ENG Harvard Business School Case 618-044 ZBJ: Building a Global Outsourcing Platform for Knowledge Workers (A) ZBJ.com (ZBJ), an online platform that connects... View Details

Keywords: Dina Gerdeman

12 Jun 2018
First Look

New Research and Ideas, June 12, 2018

Experiment By: Acimovic, Jason, Chris Parker, David F. Drake, and Karthik Balasubramanian Abstract—When workers make operational decisions, the firm's global knowledge and the workers’ domain-specific View Details

Keywords: Dina Gerdeman

16 Oct 2006
Research & Ideas

Report from China: The New Entrepreneurs

workers there. Was that a surprise? A: Again, bear in mind that we met a very limited and select group of people. I think different faculty had different reactions based on our initial personal expectations, but given the high quality of... View Details

Keywords: by Sean Silverthorne

27 Jan 2003
Research & Ideas

New Cluster Mapping Project Helps Companies Locate Facilities

with HBS Working Knowledge editor, Sean Silverthorne, Porter discusses the importance of cluster research and the value of the CMP. Silverthorne: How can data from the Cluster Mapping Project help corporations make better location... View Details