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  • 03 Jan 2017
  • First Look

January 3, 2017

learn demand at each price (“exploration" objective). Over time, the retailer can use this knowledge to set a price that maximizes revenue throughout the remainder of the selling season (“exploitation" objective). We propose a... View Details
Keywords: Carmen Nobel
  • 09 Feb 2009
  • Research & Ideas

Uncompromising Leadership in Tough Times

long-term study of successful CEOs, some of them outlined in the August 2008 Harvard Business Review article, "The Uncompromising Leader," cowritten with Russell A. Eisenstat, Nathaniel Foote, Tobias Fredberg, and Flemming Norrgren. He also offers HBS Working... View Details
Keywords: by Martha Lagace
  • 29 Jun 2007
  • First Look

First Look: June 29, 2007

find that diversity in the knowledge base of the potential solvers is very important for problem solving success. Successful external problem solvers brought solutions from fields that were quite distant... View Details
Keywords: Martha Lagace
  • 23 Dec 2014
  • First Look

First Look: December 23

even "victory speech" about why saying "yes" to the deal you want is smart and in the other side's interests; f) constructive actions at the bargaining table informed by knowledge of the other side's internal conflicts... View Details
Keywords: Carmen Nobel
  • 25 Jun 2014
  • Lessons from the Classroom

FIELD Trip: Conquering the Gap Between Knowing and Doing

skills building boot camp, a global immersion field study, and a team-based entrepreneurial project designed to integrate knowledge from the first year curriculum—FIELD teaches students that what they have learned about business in the... View Details
Keywords: by Michael Blanding; Education
  • 30 Jan 2007
  • First Look

First Look: January 30, 2007

found to be associated with the ability to attract specialized solvers with range of diverse scientific interests. Furthermore, successful solvers solved problems at the boundary or outside of their fields of expertise, indicating a... View Details
Keywords: Martha Lagace
  • 17 Nov 2011
  • Sharpening Your Skills

Sharpening Your Skills: Organizational Design

organization? What Are The Best Techniques For Fostering Innovation In Multicultural Teams? Innovating at the World's Crossroads: How Multicultural Networks Promote Creativity HBS professor Roy Y.J. Chua proposes that cultivating a culturally View Details
Keywords: Re: Ranjay Gulati & Raffaella Sadun
  • 04 Feb 2014
  • First Look

First Look: February 4

increased their communication if teammates were also actively participating. Additionally, team performance is uniquely driven by the level of emergent interdependence, as indexed by the diversity of topics discussed and the temporal... View Details
Keywords: Sean Silverthlorne
  • 29 Jan 2013
  • First Look

First Look: Jan. 29

utilize diverse levels of analysis. Paper: http://www.oxfordbibliographies.com/obo/page/management Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services Authors:Clark, Jonathan R., Robert S.... View Details
Keywords: Sean Silverthorne
  • 26 Nov 2013
  • First Look

First Look: November 26

applies in cases where the political process is sufficiently "thick," in that diverse views are well represented, and sufficiently detailed information about the issues is widely available. However, we draw on a series of... View Details
Keywords: Sean Silverthorne
  • 03 Feb 2009
  • First Look

First Look: February 3, 2009

specialist knowledge, on one hand, or seek to integrate diverse knowledge, on the other hand. Moreover, our findings suggest that, in the virtual setting, the boundary of team membership is not centrally associated with different learning... View Details
Keywords: Martha Lagace
  • 04 Jun 2014
  • What Do You Think?

Does Internet Technology Threaten Brand Loyalty?

Summing Up Is the Potential Negative Impact of New Information Technologies on Customer Loyalties Overstated? Customers will remain loyal to brands that meet their needs, regardless of the effects of new information technologies on their general View Details
Keywords: by James Heskett; Advertising; Consumer Products; Technology
  • 23 Jul 2012
  • Research & Ideas

Book Excerpt: ‘Talk, Inc.’

become more economically significant than manufacturing industries, and as knowledge work supplants other kinds of labor, the need for sophisticated ways to process and share information grows more acute. Second, there is organizational... View Details
Keywords: Re: Boris Groysberg
  • 28 May 2014
  • Research & Ideas

Building Histories of Emerging Economies One Interview at a Time

that body of knowledge was derived primarily from companies in the United States, Europe, and Japan. But as emerging markets in Africa, Asia, the Middle East, and Latin America continue to grow, so does an interest in how they came to be... View Details
Keywords: by Julia Hanna
  • 03 May 2004
  • Research & Ideas

Business History around the World

decade. Ten years ago our knowledge of the history of business was heavily concentrated on the cases of the United States, Japan, Britain, Germany, the Netherlands, and Scandinavia. Since then there has been exciting new research on the... View Details
Keywords: by Cynthia Churchwell
  • 14 Dec 2011
  • Research & Ideas

The New Measures for Improving Nonprofit Performance

How can nonprofit leaders address such conflicting demands? Harvard Business School Working Knowledge recently spoke with two leaders in the field of nonprofit performance management. Mario Morino is cofounder and chairman of Venture... View Details
Keywords: by Julia Hanna
  • 08 Dec 2015
  • Research & Ideas

You Won't Make It If You Fake It

leadership experiences before they are prepared for major leadership assignments. Through these processes, they learn about themselves and how to lead diverse people through complex challenges. Look at the sad case of Theranos CEO... View Details
Keywords: by Bill George
  • 12 Oct 1999
  • Research & Ideas

Building Bridges: New Dimensions in Negotiation

differences in their forecasts of future events (such as the profitability of a business being sold), attitudes toward risk and time, tax and regulatory status, market and technological knowledge and access, and so on. The third dimension... View Details
Keywords: by Anita M. Harris
  • 07 Feb 2012
  • First Look

First Look: February 7

that will deliver corporate performance. Finally, I conclude that the field will ultimately require a framework that puts firms at its center. Benefiting from Location: Knowledge Retrieval Authors:Juan Alcácer and Wilbur Chung... View Details
Keywords: Sean Silverthorne
  • 05 Jun 2000
  • What Do You Think?

What’s Happening to Our Patience?

other words, according to our readers, our level of patience depends—on the nature of the task; on whether we are focused completely on just one task; on personal circumstances such as anxiety, fatigue, or available time; and on our View Details
Keywords: by James Heskett
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