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  • 08 Sep 2014
  • Research & Ideas

The Strategic Way To Hire a Sales Team

have little strategic impact.10 Think, in many selling situations, about the design of PowerPoint presentations: some folks are much better than others in doing this, but how much impact do the slides have versus other sales tasks? Other... View Details
Keywords: by Carmen Nobel
  • 10 Apr 2014
  • Research & Ideas

John Kotter’s Plan to Accelerate Your Business

organizational design that has not one, but two "operating systems." One system conducts the everyday business of business, while the second system, more like an agile network, sits alongside to focus on the opportunities and demands of... View Details
Keywords: by Kim Girard
  • 19 Oct 2022
  • Op-Ed

Cofounder Courtship: How to Find the Right Mate—for Your Startup

greatest cofounding teams have war stories about stressful situations in their relationships and what they learned from these experiences. Using insights from the listening tour, along with your personal preferences, write a cofounder job... View Details
Keywords: by Julia Austin
  • 09 Mar 2003
  • Research & Ideas

Six Keys to Building New Markets by Unleashing Disruptive Innovation

terms of product categories and demographics. We just don't live our lives in product categories or in demographics. When companies segment markets this way they often fail to connect with their customers. How do we live our lives? During the course of the day,... View Details
Keywords: by Clayton M. Christensen, Michael E. Raynor & Scott D. Anthony
  • 15 Nov 2016
  • First Look

November 15, 2016

coverage with minimal overlap, determines the role and scope of each brand in the portfolio, and designs a strategic, logical, and efficient brand architecture that knits the brands together into an interdependent system. Done well, it... View Details
Keywords: Sean Silverthorne
  • June 2020
  • Supplement

RBC: Transforming Transformation (B)

By: Ethan Bernstein, Francesca Gino and Aldo Sesia
In 2017, the Royal Bank of Canada (RBC), a Canadian financial icon, mandated a swat team of “enablers of collaboration” (their job description) to support the personal and commercial bank in the enterprise-wide RBC Cultural Transformation initiative. Historically,... View Details
Keywords: Service Delivery; Information Technology; Transformation; Change Management; Collaborative Innovation and Invention; Innovation and Management; Decision Making; Human Resources; Management Systems; Organizational Design; Organizational Structure; Groups and Teams; Management Teams; Banking Industry; Financial Services Industry; Canada
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Bernstein, Ethan, Francesca Gino, and Aldo Sesia. "RBC: Transforming Transformation (B)." Harvard Business School Supplement 920-045, June 2020.
  • 19 Feb 2013
  • First Look

First Look: Feb. 19

Other components of the new strategy included a new store layout, the inclusion of several well-known brands, and special lines designed by well-known designers. However, troubling first quarter results that continued into the summer... View Details
Keywords: Sean Silverthorne
  • 01 Nov 2022
  • Research & Ideas

A Penny for Your Thoughts? For Big-Picture Ideas, the Right Pay Structure Matters

workers, key issues such as how employees are paid and how they view the scope of their jobs can be crucial to their willingness to contribute ideas that help the company thrive, says Susanna Gallani, assistant professor at Harvard... View Details
Keywords: by Scott Van Voorhis
  • 18 Jul 2011
  • Research & Ideas

Looking in the Mirror: Questions Every Leader Must Ask

risk not only doing too much themselves but also losing these valuable employees, who can become frustrated that they aren't being challenged to build their skills and careers at the company. If You Had To Design Your Company Today With A... View Details
Keywords: by Carmen Nobel
  • 07 Jul 2003
  • Research & Ideas

4+2 = Sustained Business Success

high-level jobs with outstanding internal talent whenever possible. Create and maintain top-of-the-line training and development programs. Design jobs that will intrigue and... View Details
Keywords: by Nitin Nohria, William Joyce & Bruce Roberson
  • 23 Apr 2018
  • Research & Ideas

Sponsorship Programs Could Actually Widen the Gender Gap

FabioFilzi Key aspects of corporate sponsorship programs, while designed to advance women’s careers, may end up widening the gender gap rather than narrowing it, according to new experimental research. “We’re not trying to say that... View Details
Keywords: by Carmen Nobel
  • 23 Sep 2022
  • Research & Ideas

8 Strategies to Sustain Business Innovation

service’s heavy users, who were looking for a way to organize all their tweets into subjects. Nintendo consulted non-gamers to design its Wii console, to make it easy for everyone to use. When Honda asked owners of its Ridgeline pickup... View Details
Keywords: by Lane Lambert
  • 09 May 2017
  • What Do You Think?

Should Management Be Primarily Responsible to Shareholders?

controlled for industry and stage in the business cycle.” Bob Vanourek, citing results of a study by the McKinsey Global Institute, said that long-term oriented firms in its sample “outperformed the short-termers in revenue growth, profitability , View Details
Keywords: by James Heskett
  • 08 Mar 2019
  • Research & Ideas

Seven Negotiation Lessons from Amazon's HQ Disaster in Queens

Amazon officials understandably figured that the prize it offered New Yorkers would sell itself: 25,000+ jobs paying in excess of $100,000 each with all the ancillary economic benefits. Decide (on Long Island City, Queens), Announce (the... View Details
Keywords: by James K. Sebenius; Real Estate; Construction
  • 09 Jan 2020
  • Book

Rethinking Business Strategy in the Age of AI

collision between these two different operating models and ways of solving a consumer problem. On the one hand, you have a more traditional firm with traditional human resource management. In the other model, you have software solving that problem with a bunch of... View Details
Keywords: by Dina Gerdeman
  • 07 Apr 2009
  • First Look

First Look: April 7, 2009

  Working PapersSecuring Jobs or the New Protectionism? Taxing the Overseas Activities of Multinational Firms Author:Mihir A. Desai Publication:(Forthcoming in Tax Notes) Abstract Tax policy toward American multinational firms would... View Details
Keywords: Martha Lagace
  • 09 Feb 2015
  • Research & Ideas

Professional Networking Makes People Feel Dirty

participants who read the professional networking story gave much higher ratings to the cleansing products than those who imagined the friendly party. The neutral products received similar ratings across the board. The Effect On Job... View Details
Keywords: by Carmen Nobel
  • 23 May 2012
  • Research & Ideas

Five Ways to Make Your Company More Innovative

jobs around innovation. Make it a job prerequisite. Consider 3M's move to become one of the first companies to tell professionals that they could spend 15 percent of their time on projects of their own... View Details
Keywords: by Garry Emmons, Julia Hanna & Roger Thompson
  • 10 Oct 2007
  • First Look

First Look: First Look: October 10

Economics and Ethics (Zeitschrift fur Wirtschafts- und Unternehmensethik) 8, no. 1 (2007): 29-32 No abstract available. The Art of Designing Markets Author:Alvin E. Roth Periodical:Harvard Business Review 85, no. 10 (October 2007):... View Details
Keywords: Martha Lagace
  • 20 Nov 2012
  • First Look

First Look: November 20

performance. In summary, the polarized claims that corporate voluntary regulation represents a win-win opportunity-or constitutes a smokescreen that allows firms to operate with less regulatory oversight-are misguided. Instead, the key to efficient and effective... View Details
Keywords: Sean Silverthorne
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