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  • 10 Apr 2018
  • First Look

First Look at New Research, April 10, 2018

transform Aetna from a classic insurance company into a business that will engage much more deeply with its members around their personal health goals. His strategy depends on Aetna’s ability to facilitate... View Details
Keywords: Sean Silverthorne
  • 07 Feb 2012
  • First Look

First Look: February 7

company can justify the expense of assembling records. The Internet has transformed how economists interact with these datasets by lowering the cost of storing, updating, distributing, finding, and retrieving this information. Second,... View Details
Keywords: Sean Silverthorne
  • 18 Nov 2014
  • First Look

First Look: November 18

founder believes crowd-funding can become a pillar for development, but U.S. regulatory hurdles and resources constraints are substantial. The company is considering targeting non-diaspora investors, introducing new products like View Details
Keywords: Sean Silverthorne
  • 09 Apr 2008
  • Research & Ideas

The Matchmaker of the Modern Economy

position to do something about it. Money for new enterprises had been restricted, they believed, by the New Deal's onerous tax system, and by the increasing prominence of ultraconservative investment trusts. Investment trusts and life View Details
Keywords: by Spencer E. Ante
  • 08 Aug 2005
  • Research & Ideas

A Balanced Scorecard Approach To Measure Customer Profitability

expecting that the margin from a comprehensive set of services will transform the customer into a profitable relationship. Figure 1 shows how one insurance company managed its customer relationships once it... View Details
Keywords: by Robert S. Kaplan
  • 19 Sep 2006
  • First Look

First Look: September 19, 2006

conservatism. Competitive Advantage and the Value Network Configuration: Making Decisions at a Swedish Life Insurance Company Authors:Øystein D. Fjeldstad and Christian H.M. Ketels Periodical:Long Range... View Details
Keywords: Sean Silverthorne
  • 10 Mar 2009
  • First Look

First Look: March 10, 2009

Alibaba Group to diversify from an international business-to-business (B2B) exchange (Alibaba.com) into a B2C and C2C exchange (Taobao.com) for Chinese retailers and consumers. In China, Taobao had managed to displace the once dominant eBay, the world's largest... View Details
Keywords: Martha Lagace
  • 13 Sep 2011
  • First Look

First Look: September 13

and chief executive officer of Ping An Insurance (Group) Company of China ("Ping An" or "the Company"), sat down with Sun Jianyi, vice chief executive officer and executive vice president... View Details
Keywords: Sean Silverthorne
  • 17 Jan 2012
  • First Look

First Look: January 17

mastering three models, the company has built formidable advantages that are difficult for competitors to overcome. Its example has shown how, properly applied, the implementation of multiple business models is not a risk but rather a new... View Details
Keywords: Sean Silverthorne
  • May 2025
  • Case

RTX's Lifetime Income Strategy: Shaping the Future of Retirement

By: Daniel Green, Luis M. Viceira and Sarah Mehta
Set in 2024, this case explores the Lifetime Income Strategy (LIS), a novel retirement product launched by aerospace and defense company RTX in 2012. Aiming to embed the security of a traditional pension within a 401(k) plan, the LIS allowed participants to secure a... View Details
Keywords: Asset Management; Compensation and Benefits; Collaborative Innovation and Invention; Jobs and Positions; Labor; Retirement; Society; Adoption; Insurance Industry; Insurance Industry; Insurance Industry; United States; Virginia
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  • October 2018
  • Case

African Bank Investments Limited (A)

By: Lynn S. Paine and Will Hurwitz
Less than a year after joining the board of African Bank Investments Limited (ABIL), the newest director finds himself in difficult discussions with other directors about removing the struggling company’s CEO. The case is set in South Africa in mid-2014 as shares in... View Details
Keywords: Ethics; Personal Finance; Corporate Accountability; Governing and Advisory Boards; Corporate Governance; Crisis Management; Insurance; Leadership; Management; Risk Management; Insurance Industry; Insurance Industry; Insurance Industry; Africa; South Africa
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  • October 2018
  • Supplement

African Bank Investments Limited (B)

By: Lynn S. Paine and Will Hurwitz
Less than a year after joining the board of African Bank Investments Limited (ABIL), the newest director finds himself in difficult discussions with other directors about removing the struggling company’s CEO. The case is set in South Africa in mid-2014 as shares in... View Details
Keywords: Ethics; Personal Finance; Corporate Accountability; Governing and Advisory Boards; Corporate Governance; Crisis Management; Insurance; Leadership; Management; Risk Management; Insurance Industry; Insurance Industry; Insurance Industry; Africa; South Africa
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  • 11 Oct 2006
  • What Do You Think?

How Do We Respond to the “Dependency Ratio” Dilemma?

"Short term, the solution is to require companies to fully fund and expense their current retirement contributions/obligations. Ouch!" Gerald Schultz agreed, saying, "I believe that in the end it comes down to 'pay as you... View Details
Keywords: by Jim Heskett
  • 11 Feb 2020
  • Sharpening Your Skills

10 Rules Entrepreneurs Need to Know Before Adopting AI

companies to build generic solutions for customers across industries. But for challengers, the more they can focus on solving core business problems, the more successful they will be. They can understand customer needs deeply and... View Details
Keywords: by Rocio Wu
  • 07 Dec 2010
  • First Look

First Look: Dec. 7

  PublicationsSeven Strategy Questions: A Simple Approach for Better Execution Author:Robert L. Simons Publication: Harvard Business Press, 2010 Abstract To stay ahead of the pack, you must translate your organization's competitive strategy into day-to-day actions that... View Details
Keywords: Sean Silverthorne
  • 24 Aug 2020
  • Research & Ideas

How Much Will Remote Work Continue After the Pandemic?

firms that had employees switch to remote work believe that it will remain more common at their company even after the COVID-19 crisis ends. “These estimates suggest that at least 16 percent of American workers will switch from... View Details
Keywords: by Kristen Senz
  • 08 Sep 2015
  • First Look

September 8, 2015

Galinsky Abstract—At some point, every company makes a mistake that requires an apology—to an individual; a group of customers, employees, or business partners; or the public at large. And more often than not, View Details
Keywords: Carmen Nobel
  • 26 Sep 2017
  • First Look

First Look at New Research and Ideas, September 26, 2017

motivation. Should bonuses be tied to quotas or should they be given unconditionally? Is it better to use bonuses as a reward or as punishment? A randomized field experiment at a large Indian company investigated these questions, finding... View Details
Keywords: Sean Silverthorne
  • 19 Feb 2013
  • First Look

First Look: Feb. 19

insurance benefits) for providing worker insurance. Employment regulations more directly tax firms making frequent labor adjustments than other labor market insurance mechanisms. Venture capital investors... View Details
Keywords: Sean Silverthorne
  • 12 Apr 2011
  • First Look

First Look: April 12

Abstract This book presents new research on the historical impact of globalization on Argentina and Chile. The authors focus on the role of entrepreneurs and firms. The Role of Venture Capitalists in the Acquisition of Private Companies... View Details
Keywords: Sean Silverthorne

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