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- All HBS Web (789)
- Faculty Publications (151)
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- 15 Jun 2007
- Research & Ideas
Remembering Alfred Chandler
accessible, friendly man. He was always willing to talk about business, share anecdotes, and exchange ideas. He never stopped. He was a living compendium of information about the history of business. I once had a 2-hour conversation with... View Details
Keywords: by Sean Silverthorne
- 11 Jan 2010
- Research & Ideas
Mixing Open Source and Proprietary Software Strategies
product used in econometrics, is a good example of this. “Our research plainly shows that value creation doesn't necessarily lead to value capture.” In cases where values are intermediate, we find that the firm prefers to open the core... View Details
- 04 Feb 2013
- Research & Ideas
Are the Big Four Audit Firms Too Big to Fail?
“There are important implications for the quality of accounting information in corporations and in capital markets” "We could imagine that as the audit industry becomes more concentrated, the big auditors would become increasingly... View Details
- 30 Jan 2020
- Research & Ideas
The Upside of Highlighting a Product's Downsides
their offerings are genuinely aligned with the needs and preferences of the customers they’re hoping to serve. If so, informing customers by providing transparency can help deepen the relationship. If not,... View Details
Keywords: by Danielle Kost
- 18 Jul 2011
- Research & Ideas
Looking in the Mirror: Questions Every Leader Must Ask
surprising number don't," he says. Senior leaders should leverage this depth chart information about up-and-comers by delegating to them more extensively. This also allows senior leaders more time to achieve a better match between... View Details
Keywords: by Carmen Nobel
- 04 Feb 2010
- What Do You Think?
What’s the Best Way to Make Careful Decisions?
information available, history, experience, the number of deciders, and so forth. Nevertheless, several comments reflected an uneasy fondness for a good dose of intuition in the mix. Guy Gould-Davies' comment was particularly insightful:... View Details
Keywords: by James Heskett
- 29 Jan 2021
- Op-Ed
How Influencers, Celebrities, and FOMO Can Win Over Vaccine Skeptics
“shots-in-arms” problem. In the United States, polls suggest that about 40 percent of adults prefer to not take the vaccine. In France, Russia, South Africa, Japan, Italy, Spain, and Germany, between a third and half of adults do not plan... View Details
- 13 Apr 2009
- Research & Ideas
Kind of Blue: Pushing Boundaries with Miles Davis
number of improvisers as well. In order to make this work, the players adhere to a set of shared codes—almost like language—consisting of, among other things, key, tempo, groove, rhythm, song form, tradition, and harmony. Miles Davis was known to have a View Details
- 01 May 2019
- What Do You Think?
What Should the Leadership of YouTube Do?
put it succinctly in saying, “Free speech, free thought and the right to be heard. How far do we go to secure the block chain of information to ensure that content is free from hate?” Gene identified the misuse of technology as the... View Details
- 18 Aug 2008
- Research & Ideas
How Disruptive Innovation Changes Education
material at any pace; it can customize for a student's preferred learning style; and it is more affordable than the current school system. Q: What is the promise you see in this regard in the emerging online user networks? A: Disruption... View Details
- 19 Sep 2016
- Research & Ideas
Why Isn't Business Research More Relevant to Business Practitioners?
Like many business leaders, Donovan Neale-May routinely seeks out information on business innovation and management trends. He reads reports from market analysis firms, white papers from companies in his field, and articles in online... View Details
- 08 Jun 2021
- Research & Ideas
Tell Me What to Do: When Bad News Is a Big Relief
Barasz’s new paper, “Hoping for the Worst? A Paradoxical Preference for Bad News,” which recently appeared in the Journal of Consumer Research, documents this peculiar preference for worse-case scenarios in... View Details
Keywords: by Michael Blanding
- 19 Nov 2001
- Research & Ideas
Wrapping Your Alliances In a World Wide Web
business together and so are willing to invest resources in building a highly functional link, especially one that allows their information systems to interact on routine tasks without human intervention. This intervention is costly and... View Details
Keywords: by Andrew McAfee
- 17 Oct 2024
- Research & Ideas
The Reputation Risks of Sharing Fake News
As partisan vitriol flies in the final month before the US presidential election, a new study offers insight into the question of why people share political misinformation. Even when a news article would flatter their political party, people tend to expect that sharing... View Details
Keywords: by Avery Forman
- 20 Jun 2016
- Research & Ideas
When Predicting Other People's Preferences, You're Probably Wrong
Both widgets could be described by five attributes: price, size, shape, function, and quality. (Participants received no information about what the widgets actually were.) Source: The Role of (Dis)similarity in (Mis)predicting Others’... View Details
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
call centers, with their attendant voice response units (VRUs—also known as automated voice response systems), need not be so inefficient. When a company manages its call center well, effectively linking a triad of service, information... View Details
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer Data—Use It
on," says Harvard Business School marketing professor Gerald Zaltman. A more strategic approach to data mining can provide the foundation for that decision-making architecture. Below, advice on how to use information about the... View Details
Keywords: by Jean Ayers
- 29 Apr 2002
- Research & Ideas
Star Power! How to Win in Professional Services
office. An executive search professional refuses the headaches associated with leading a practice area. Information technology consultants resist management assignments, for fear they'll become "administrators." Aggressive... View Details
Keywords: by Jay W. Lorsch & Thomas J. Tierney
- 13 Jan 2009
- First Look
First Look: January 13, 2009
purchase that follows an ad-click (CPA). Our analysis extends classic auction results by allowing players to make bids using two different pricing schemes, while the driving information for bidders' endogenous selection—the conversion... View Details
Keywords: Martha Lagace
- 12 Oct 1999
- Research & Ideas
How to Write a Great Business Plan
Every seasoned investor knows that detailed financial projections for a new company are an act of imagination. Nevertheless, most business plans pour far too much ink on the numbers—and far too little on the information that really... View Details
Keywords: Re: William A. Sahlman