• January 2006 (Revised October 2006)
• Case

Hewlett-Packard: The Flight of the Kittyhawk (A)

By: Clayton M. Christensen

Hewlett-Packard decided that, to grow more rapidly, it needed to design a revolutionary disk drive product that would create an entirely new market or application for magnetic recording technology. The company followed most of the "rules" good managers follow in such... View Details

Keywords: Management; Information Infrastructure; Innovation and Management; Product Development; Computer Industry; United States

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Christensen, Clayton M. "Hewlett-Packard: The Flight of the Kittyhawk (A)." Harvard Business School Case 606-088, January 2006. (Revised October 2006.)

• 05 Jun 2023
• What Do You Think?

Is the Anxious Achiever a Post-Pandemic Relic?

infrastructure (support systems).” They have accounted for a substantial portion of the output and productivity of the world’s most developed economies. Now the anxious achievers occupying many leadership positions are confronted with a... View Details

Keywords: by James Heskett

• 09 Jun 2015
• First Look

First Look: June 9, 2015

the closer one gets to the customer in responses from sales and service personnel. This article outlines the issues and explains why withholding information about strategy for competitive reasons often results in greater risk for the... View Details

Keywords: Sean Silverthorne

• September 2006 (Revised October 2007)
• Module Note

Platform-Mediated Networks: Definitions and Core Concepts

By: Thomas R. Eisenmann

Defines platform-mediated networks and introduces concepts central to their study. First, it defines networks and network effects; explains how network effects influence users' willingness-to-pay for network access; describes factors that determine the strength of... View Details

Keywords: Consumer Behavior; Network Effects; Digital Platforms; Information Technology; Information Infrastructure; Digital Platforms

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Eisenmann, Thomas R. "Platform-Mediated Networks: Definitions and Core Concepts." Harvard Business School Module Note 807-049, September 2006. (Revised October 2007.)

• 18 Jun 2024
• Research & Ideas

Industrial Decarbonization: Confronting the Hard Challenges of Cement

Cities like Cairo; Chongqing, China; Delhi; and Kinshasa, Congo are experiencing population explosions accompanied by unprecedented demand for homes, offices, factories, and infrastructure. In the United States, the Biden Administration’s policy-driven infrastructure... View Details

Keywords: by by Janelle Conaway; Green Technology; Energy; Industrial Products; Manufacturing

• 09 Jan 2006
• Research & Ideas

When Benchmarks Don’t Work

customer order, or processing the same type of paycheck or benefit claim across multiple companies. But benchmarking is not informative when it is used to compare fundamentally different processes or products. For example, knowing that a... View Details

Keywords: by Robert S. Kaplan; Service

• 12 Mar 2021
• News

My Favorite Case

This was my favorite case in my favorite class, Entrepreneurial Management, taught by Professor Howard Stevenson. The protagonist learned the hard way that she had to plan to manage growth and, unfortunately, her operations infrastructure... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

• 22 Feb 2018
• Book

The New History of American Capitalism

infrastructure for transactional activity, new scholarship asks what forces shape modern patterns of economic activity and how those patterns sort people and resources. Instead of reproducing conventional dichotomies, current historians... View Details

Keywords: Manufacturing

• Web

About the Project - U.S. Competitiveness

leaders, especially in business, can take to strengthen the U.S. economy. The research is informed by global surveys of Harvard Business School alumni working in many industries. Project faculty members regularly present the latest... View Details

• 26 Nov 2001
• Research & Ideas

How Toyota Turns Workers Into Problem Solvers

systems of factories, hotels, hospitals, or agencies as reflected in (a) the structure of who gets what good, service, or information from whom, (b) the coordinative connections among people so that they can express reliably what they... View Details

Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto

• 15 Dec 2023
• News

Exploring Business Opportunities in Africa; Alumni Grapple with Plastic Waste Problem

and infrastructure opportunities, and expertise on governance practices. These present opportunities for HBS alumni. The HBSAAA board saw the need to educate our membership and the community about them.” The panel featured Ndidi Okonkwo... View Details

Keywords: Margie Kelley

• Web

Winners & Runners-Up | New Venture Competition

infrastructure to capture information from the manufacturing plant floor and creates decision support software to enable improved decision making. Twin Photon Bernie McNamara Justin Serrano Zac Walton... View Details

• 06 Oct 2020
• Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

Since March, Harvard Business School Working Knowledge has posted more than 80 stories and research papers on the topic of COVID-19, most targeted at managers and the new challenges they face. That's a lot of information to digest. To... View Details

Keywords: by Sean Silverthorne

• Web

Instructor Performance - Christensen Center for Teaching & Learning

met. Transcript Feedback from Students Tom DeLong Professor DeLong talks about gains to be made by allowing students to give feedback earlier in the semester. Transcript Peer Support and Review Jim Heskett Professor Heskett discusses how important View Details