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- All HBS Web (633)
- Faculty Publications (96)
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- 05 Jun 2000
- What Do You Think?
What’s Happening to Our Patience?
at managing waiting, having long since concluded that guests to its theme parks spend far more time waiting than participating in various activities. Guests are willing to wait longer when they are diverted or entertained, when they know... View Details
Keywords: by James Heskett
- 28 Oct 2015
- Research & Ideas
A Dedication to Creation: India's Ad Man Ranjan Kapur
the General Management Program at Harvard Business School. In the discussion, conducted last August in Mumbai, Kapur reflects on some 50 years in the advertising industry, starting in the “Mad Men” era of the 1960s, experiencing the dawn... View Details
- 02 Jun 2009
- First Look
First Look: June 2, 2009
Organizational Ambidexterity: IBM and Emerging Business Opportunities Authors:Charles A. O'Reilly, III, Michael L. Tushman, and J. Bruce Harreld Publication:California Management Review (forthcoming) Abstract The empirical evidence is... View Details
Keywords: Martha Lagace
- 09 May 2018
- Research & Ideas
A Simple Way for Restaurant Inspectors to Improve Food Safety
Technology and Operations Management Unit at Harvard Business School, and Mike Toffel, the Senator John Heinz Professor of Environmental Management at HBS, experts in scheduling and in inspections,... View Details
- 08 Dec 2015
- Research & Ideas
You Won't Make It If You Fake It
ship” career ladder Holmes pursued, Sandberg’s career path took on the shape of a “jungle gym” that she described in Lean In. “I could never have connected the dots from where I started to where I am today,” she wrote. After graduating from Harvard Business School,... View Details
Keywords: by Bill George
- 27 Sep 2004
- Research & Ideas
IBM Finds Profit in Diversity
excerpt, Thomas describes the key factors that made the initiative a success. Any major corporate change will succeed only if a few key factors are in place: strong support from company leaders, an employee base that is fully engaged with the initiative, View Details
Keywords: by David A. Thomas
- 05 Jul 2006
- First Look
First Look: July 5, 2006
Software 806-121 Black Duck Software involves a venture-backed start-up that converted software developers' concerns about violating copyright licensing agreements or open source protocols into an opportunity to help firms use technology to better View Details
Keywords: Sean Silverthorne
- 21 Aug 2012
- First Look
First Look: August 21
PublicationsThe Size and Composition of Corporate Headquarters in Multinational Companies: Empirical Evidence Authors:David Collis, David Young, and Michael Goold Publication:Journal of International Management 18, no. 3 (September... View Details
Keywords: Sean Silverthorne
- 14 Apr 2008
- Research & Ideas
The Surprising Right Fit for Software Testing
cubicles—is often treated as an afterthought at immature IT organizations, says HBS professor Robert Austin. Yet this attitude is unwise, because the sooner bugs are caught, the easier and cheaper they are to correct. But who is best suited to control and View Details
- 07 Oct 2008
- First Look
First Look: October 7, 2008
and a major expansion. The case explores how in 2000-2008 Gazprom's management has pursued the strategy defined by the politicians. Gazprom's impressive expansion strategy envisioned diversification of... View Details
Keywords: Martha Lagace
- 07 Sep 2011
- First Look
First Look: Sept. 7
use loan-level data to study how the organizational structure of banks impacts small business lending. We find that decentralized banks—where branch managers have greater autonomy over lending decisions—give larger loans to small firms... View Details
Keywords: Sean Silverthorne
- 03 Nov 2014
- Research & Ideas
Brand Lessons From the Nobel Prize
It draws from previous work by Urde (an associate professor at the Lund University School of Economics and Management in Lund, Sweden), John Balmer (a marketing professor at Brunel University in London) and Greyser. In 2007, the three... View Details
Keywords: by Carmen Nobel
- 23 Jun 2003
- Research & Ideas
Historically Speaking: A Roundtable at HBS
peripheral products. I wanted to explain in some detail how this happened. Nancy Koehn: Reading Al's work, I was struck by the implications of technological change for the demand side of the economy. As a historian watching the Information Revolution unfold, I was... View Details
Keywords: by Jim Aisner
- 27 Nov 2006
- Research & Ideas
Manly Men, Oil Platforms, and Breaking Stereotypes
enacting those stereotypes," says Ely. For example, previous studies show that men in dangerous jobs, such as coal mining, often act infallible to impress their coworkers and bosses. Problem is, the infallible mindset can lead to... View Details
- 02 Jul 2014
- What Do You Think?
Are Today’s Business Heroes Challenging Our Ideas About Leadership?
concerned about the outcomes of business practices and products on our global society, and evaluate leaders accordingly." Yadeed Lobo commented that "the mark of a great leader is the impression they leave on any employee."... View Details
Keywords: by James Heskett
- 05 Nov 2007
- Research & Ideas
The Changing Face of American Innovation
Korean entrepreneur living in Silicon Valley. I was impressed during this project with both the importance of foreign-born scientists and entrepreneurs for U.S. technology formation, and the close ties that some of these expatriates... View Details
- 19 Jul 2011
- Research & Ideas
Rupert Murdoch and the Seeds of Moral Hazard
Management Practice and leadership expert Robert Steven Kaplan comments on these issues. Michel Anteby Many companies today operate like Russian nesting dolls, where one large figure is actually made up of many smaller ones. These... View Details
- 07 Jul 2009
- First Look
First Look: July 7
of forced dismissal for both CEOs and CFOs during the period 1993-2004. These results are obtained after controlling for several proxies for earnings and stock return performance suggesting that boards appear to penalize managers for... View Details
Keywords: Martha Lagace
- 14 Oct 2013
- Research & Ideas
Time that Government Reopens for Business
doesn't increase its debt limit on October 17, it will start defaulting on its bills—an unprecedented event in the nation's history. Senior Lecturer Joseph B. Fuller, a member of the School's Entrepreneurial Management Unit and an expert... View Details
Keywords: by Jim Aisner
- 12 Jul 2020
- Research & Ideas
Solving COVID'S Mental Health Crisis
limitations, Genoa is offering assistance setting up telemedicine services free of charge until July 15, 2020 at a minimum. Theobald is impressed by how quickly many providers have switched almost entirely to telemedicine during the... View Details