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  • All HBS Web  (2,176)
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    • News  (657)
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    • Multimedia  (3)
  • Faculty Publications  (143)
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  • 13 Aug 2007
  • Research & Ideas

The Dark Side of Trust

Americans find it especially difficult to overcome trust barriers. Why did you look at this, and what were the results? A: Great business ideas can emerge anywhere in the economy. In fact, as we know from a long line of research, many... View Details
Keywords: by Sean Silverthorne; Service
  • 17 Jan 2012
  • First Look

First Look: January 17

Abstract We survey the theory and evidence of behavioral corporate finance, which generally takes one of two approaches. The market timing and catering approach views managerial financing and investment decisions as rational managerial... View Details
Keywords: Sean Silverthorne
  • 03 Oct 2023
  • Research Event

Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips

message. And what we're trying to do at Harvard University to bring these ideas to people, who knows? That was the beginning of this project. Goldberg: Can I ask you this, Arthur, and this is just a carve out question from the main... View Details
Keywords: by HBS Staff
  • Fall 2020
  • Article

Christo and Jeanne‐Claude: The Negotiation of Art and Vice Versa

By: Michael A. Wheeler
Over the past two decades the Program on Negotiation at Harvard Law School (PON) has named thirteen people as Great Negotiators. The project, directed by my colleague Jim Sebenius, has given us the opportunity to commend our honorees’ outstanding work and to learn from... View Details
Keywords: Art; Negotiation; Arts
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Wheeler, Michael A. "Christo and Jeanne‐Claude: The Negotiation of Art and Vice Versa." Negotiation Journal 36, no. 4 (Fall 2020): 471–487.
  • 23 Nov 2009
  • Research & Ideas

Management’s Role in Reforming Health Care

workshop." Over the past 10 to 15 years the object of management attention has widened to include the care itself. With the development of generally accepted standard processes we have become able to design operating systems... View Details
Keywords: by Martha Lagace; Health
  • 30 Apr 2024
  • Book

When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners

when they were not, for example. In the end, Sears faced charges of fraud filed by the state attorney general in each of more than 40 states. The new quota and compensation system apparently did not help Sears’ financial performance. In... View Details
Keywords: by Dina Gerdeman
  • 26 Mar 2024
  • Research & Ideas

How Humans Outshine AI in Adapting to Change

the (Proverbial) Fireworks Can Autonomous Vehicles Drive with Common Sense? Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Designer's note: Image created uses elements from AdobeStock/scharfsinn86,... View Details
Keywords: by Rachel Layne; Technology; Information Technology
  • 26 Jun 2023
  • Research & Ideas

Want to Leave a Lasting Impression on Customers? Don't Forget the (Proverbial) Fireworks

and Ahmet Uğuralp and Zeliha Uğuralp of Bilkent University in Turkey. Success is a journey—especially when it gets better In the study, De Freitas and his colleagues generated 27 different graphs to represent a customer’s experience. They... View Details
Keywords: by Michael Blanding; Entertainment & Recreation
  • 15 Feb 2022
  • Book

When Working Harder Doesn’t Work, Time to Reinvent Your Career

for my previous work. I am still alive, but professionally, I am no one. I lose the ability to communicate my thoughts and ideas to those around me. I am dead, and I am no longer remembered at all for my accomplishments. Evaluate and... View Details
Keywords: by Avery Forman
  • 25 Jun 2024
  • Research & Ideas

Rapport: The Hidden Advantage That Women Managers Bring to Teams

workers preferred shifts to prevent high turnover. “It’s consistent with female managers being generally more aware of and responsive to workers’ scheduling constraints,” Tamayo says. Look out more for their workers’ interests. Managers... View Details
Keywords: by Kara Baskin; Food & Beverage
  • 06 Jun 2024
  • Research & Ideas

How Younger Immigrants Gain an Edge in American Business

becoming part of the general US population. “There's a lot that we need to continue to explore and learn about from that vantage point,” Kerr says. “Were there particular traits of this wave that were advantageous for this group? Did they... View Details
Keywords: by Rachel Layne
  • March 2009 (Revised May 2011)
  • Case

Addleshaw-Goddard LLP

By: Robert G. Eccles, Amy C. Edmondson and James Weber
Addleshaw-Goddard (AG), the 15th largest law firm in the U.K., is seeking ways to serve larger clients on more important legal matters. Part of this strategy involves its "Client Development Centre (CDC)," an innovative idea and set of services launched by Dr. Jim... View Details
Keywords: Price; Innovation and Invention; Service Operations; Partners and Partnerships; Competitive Advantage; Diversification; Legal Services Industry; United Kingdom
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Eccles, Robert G., Amy C. Edmondson, and James Weber. "Addleshaw-Goddard LLP." Harvard Business School Case 409-056, March 2009. (Revised May 2011.)
  • 29 Mar 2011
  • First Look

First Look: March 29

"co-fragile" if their owners have correlated trading needs, even if the holdings of these owners do not directly overlap. We formalize this idea and apply it to the ownership of U.S. stocks between 1990 and 2007. Consistent with... View Details
Keywords: Sean Silverthorne
  • 17 Feb 2020
  • Sharpening Your Skills

How Entrepreneurs Can Find the Right Problem to Solve

identify where you found patterns of highs and lows. These may surprise you; often, where you hypothesized there was the most pain in a process may be somewhere completely different. (Don’t do) focus groups. I am generally not a fan of... View Details
Keywords: by Julia Austin
  • 24 Feb 2015
  • First Look

First Look: February 24

  Publications February 2015 University of Chicago Press Political Standards By: Ramanna, Karthik Abstract—There are certain institutions underlying our modern market-capitalist system that are largely outside the interest and understanding of the View Details
Keywords: Sean Silverthorne
  • 03 Oct 2022
  • Research & Ideas

Why a Failed Startup Might Be Good for Your Career After All

aspects of the firm: operations, marketing, finance, communications, and product development. Clearly, general management skills win the day, says one of the paper’s coauthors, Paul A. Gompers, who is the Eugene Holman Professor of... View Details
Keywords: by Sean Silverthorne
  • 26 Jun 2007
  • First Look

First Look: June 26, 2007

the idea that trading patterns are associated with short-run excess comovement of stock returns. Our findings suggest that multi-factor risk models could be enhanced by adding factors capturing correlated demand. The Invariant Proportion... View Details
Keywords: Martha Lagace
  • 02 Apr 2024
  • Research & Ideas

Employees Out Sick? Inside One Company's Creative Approach to Staying Productive

Conquered Fast Fashion—and Forged a New Business Model Have We Seen the Peak of Just-in-Time Inventory Management? Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Illustration created using images... View Details
Keywords: by Michael Blanding; Fashion
  • 15 Jul 2008
  • First Look

First Look: July 15, 2008

there is financial data available in the years before and after their initial public offering (IPO), I differentiate between those that have private equity sponsorship (PE-backed firms) and those that do not (non-PE-backed firms). The findings indicate that PE-backed... View Details
Keywords: Martha Lagace
  • 31 Oct 2023
  • Research & Ideas

Beyond the 'Business Case' in DEI: 6 Steps Toward Meaningful Change

managers exposed to the business case were less inclined to promote a Black candidate than those who weren’t exposed to this messaging. Superficial efforts don’t stick, even if they generate early results Standing up an effective... View Details
Keywords: by Katherine Hutt Scott and Barbara DeLollis
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