Hotels - Publications - Faculty & Research

12 Oct 2022
Research & Ideas

When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb

provides accommodations in more than 220 countries and 100,000 cities. But when it first started out in 2008, it was competing with large and trusted hotel chains, and displaying pictures of hosts may have seemed like a good way to... View Details

Keywords: by Pamela Reynolds; Technology; Travel

04 Dec 2019
Book

Creating the Experimentation Organization

to the most successful online hotel platform, with some 1.5 million room-nights booked daily. “They fundamentally believe that the ability to run large experiments has been critical to their success,” says Thomke. At Booking,... View Details

Keywords: by Michael Blanding

21 Aug 2017
Lessons from the Classroom

Companies Love Big Data But Lack the Strategy To Use It Effectively

hotel in Las Vegas, and challenges to distinguishing between correlation and causation in inferences drawn from large data sets. Ariel Dora Stern, of the Technology and Operations Management Unit, challenged the class to think about what... View Details

Keywords: by Dina Gerdeman

20 Feb 2019
Research & Ideas

Rocket-tunity: Can Private Firms Turn a Profit in Space?

less clear, but the company has expressed interest in extending its technology to private customers. Weinzierl also points to two lesser-known companies that are deeply embedded in the development of space bases: Bigelow Aerospace and Axiom Space. “Robert Bigelow is a... View Details

Keywords: by Scott Wallask; Aerospace; Tourism; Transportation

19 Apr 2024
News

Alumni Host Energy CEO Summit in Houston; Austin Club Co-Hosts SXSW Reception

audience engagement, says Stephen Horn (MBA 1983), the Summit’s coordinator and former chairman of the club’s board. “That intimate atmosphere is what makes it different. People feel more engaged with the speakers and the speakers often share more than they might in a... View Details

Keywords: Margie Kelley

16 May 2005
Research & Ideas

Nonprofit Networking: The New Way to Grow

operations that Guide Dogs had been responsible for, such as running hotels and holiday programs for the blind. "She sought partners who would have the capability to take ownership and continue running those programs. The contract... View Details

Keywords: by Martha Lagace

30 Aug 2004
Research & Ideas

Real Estate: The Most Imperfect Asset

trying to augment the curriculum with international cases. For example, I wrote a case about a hotel in Barcelona, a shopping center development in Hungary, and the recapitalization of Canary Wharf in London. Currently, most of my focus... View Details

Keywords: by Sarah Jane Johnston; Construction; Real Estate

01 Dec 2022
News

Singing to the Corn

business development, among other roles, and led development of the Hard Rock Hotel and Casino outside Tulsa, Oklahoma. After five years he made the jump to government, serving as the first at-large member of the Cherokee National... View Details

Keywords: Julia Hanna; photographed by Vance Jacobs; Agriculture

Blog

Inside the Learning: Program Formats Unpacked

Executive Education. Accommodations and most meals are included in the program fee, so there’s no need to book a hotel or worry about dinner plans. Live Online Classroom (LOC). Purpose-built studios on the HBS campus that replicate the... View Details

22 Feb 2024
News

GCC Crossroads Aims for a Bright Future; Seattle Alumni Talk Leadership in Tech; Italy Preps for European Alumni Summit

Clubs News Clubs News Crossroads Forum Explores Future of Gulf Region More than 1,300 public and private leaders convened in Riyadh, Saudi Arabia on January 30 and 31 for the Crossroads GCC Future Impact Forum, co-hosted by the HBS Club of the Gulf Cooperation Council... View Details

Keywords: Margie Kelley

22 Feb 2022
News

New Urban Order

and developers, funders, material manufacturers, policy makers, architects, workforce trainers, and other stakeholders on a wide range of decarbonization endeavors. Current priorities include getting major business owners, such as hotel... View Details

Keywords: Kathleen Fu, Deborah Blagg, Julia Hanna, and Maureen Harmon; illustrations by; energy; environment; sustainability; entrepreneurship; Transit and Ground Passenger Transportation; Transportation; Water, Sewage and Supply Systems; Utilities; Construction of Buildings; Construction; Waste Management and Remediation Services; Corporate Services

07 Apr 2020
Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

offered free hotel rooms located near medical facilities to healthcare workers, while Serta Simmons donated 100,000 mattresses to hospitals as they frantically worked to increase the number of ICU beds during a surge in cases. Shift... View Details

Keywords: by Jill Avery and Richard Edelman

Web

Commercialization of the Polarizer - Edwin H. Land & Polaroid | Harvard Business School

assistance of Richard Kriebel, Land presented the science behind his invention in a series of engaging public forums. In 1936, the young entrepreneur introduced his synthetic light polarizing discs at the Waldorf Astoria hotel in New... View Details

14 Jul 2020
Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

of mid-sized hotels with 217 employees across four sites. In mid-March, the founding partners decided to voluntarily stop operations to guarantee employee health and safety. The company is doing scenario-based training to prepare... View Details

Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa

Web

Harvard Business School

ChaseSource recently became an owner of the Marriott Hotel at George Bush InterContinental Airport in Houston. Alan 'Al' Haymon MBA 1980 Al Haymon is an advisor, manager, and promoter to many top boxers in the United States. Haymon began... View Details

22 Jul 2019
Book

How to Be a Digital Platform Leader

exposure by hiring professional photographers to take photos similar to what a person would see for hotel listings. This decision was not only a differentiating factor from Craigslist-type postings or newspaper advertisements; it also... View Details