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  • 16 Nov 2021
  • Cold Call Podcast

Can Mass General Brigham Diversify Its Community of Innovators?

Keywords: Re: Katherine B. Coffman; Health
  • 04 Mar 2014
  • News

40 of the Smartest People in Healthcare

  • June 2021
  • Article

From Predictions to Prescriptions: A Data-driven Response to COVID-19

By: Dimitris Bertsimas, Léonard Boussioux, Ryan Cory-Wright, Arthur Delarue, Vassilis Digalakis Jr, Alexander Jacquillat, Driss Lahlou Kitane, Galit Lukin, Michael Lingzhi Li, Luca Mingardi, Omid Nohadani, Agni Orfanoudaki, Theodore Papalexopoulos, Ivan Paskov, Jean Pauphilet, Omar Skali Lami, Bartolomeo Stellato, Hamza Tazi Bouardi, Kimberly Villalobos Carballo, Holly Wiberg and Cynthia Zeng
The COVID-19 pandemic has created unprecedented challenges worldwide. Strained healthcare providers make difficult decisions on patient triage, treatment and care management on a daily basis. Policy makers have imposed social distancing measures to slow the disease, at... View Details
Keywords: COVID-19; Health Pandemics; AI and Machine Learning; Forecasting and Prediction; Analytics and Data Science
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    Jay W. Lorsch

    Jay W. Lorsch is the Louis Kirstein Professor of Human Relations at the Harvard Business School. He is editor of View Details

    • August 2024
    • Case

    Zipline: Expanding the World's Largest Autonomous Drone Delivery Network

    By: Tarun Khanna and George Gonzalez
    Zipline initially established the world's largest logistics network in Rwanda and Ghana by delivering medical supplies to hospitals via automated drones from a centralized hub. The company is now looking to expand to the U.S. home delivery market and designed a... View Details
    Keywords: Governing Rules, Regulations, and Reforms; Growth and Development Strategy; Logistics; Expansion; Air Transportation; Business Model; Rwanda; Ghana; United States
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    • September 2007 (Revised January 2009)
    • Case

    Reading Rehabilitation Hospital: Implementing Patient-Focused Care (A) (Abridged)

    By: Roy D. Shapiro
    Reading Rehab Hospital has experimented with a popular concept in health care--patient-focused care--intended to increase quality and reduce costs by organizing care delivery around particular diagnoses or "service lines," rather than around the functions or... View Details
    Keywords: Health Care and Treatment; Medical Specialties; Quality; Cost; Management Practices and Processes; Business Strategy; Service Delivery; Health Industry
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    • 03 Jan 2017
    • First Look

    January 3, 2017

    Winter 2017 MIT Sloan Management Review Why Big Data Isn't Enough By: Chai, Sen, and Willy C. Shih Abstract—There is a growing belief that sophisticated algorithms can explore huge databases and find relationships independent of any... View Details
    Keywords: Carmen Nobel
    • 08 Feb 2012
    • Working Paper Summaries

    Team Scaffolds: How Minimal In-Group Structures Support Fast-Paced Teaming

    Keywords: by Melissa A. Valentine & Amy C. Edmondson
    • August 2024
    • Case

    Pioneering Pain Management: CWC Alliance Combats the Opioid Epidemic

    By: Susanna Gallani, Karen L. Sedatole and Sarah Mehta
    Set in March 2024, this case is about CWC Alliance (CWC), a nonprofit working to prevent opioid addiction in the U.S. Founder Cammie Wolf Rice launched CWC in 2018 after her son, Christopher Wolf, died of a heroin overdose. Wolf’s dependence on opioids stemmed from a... View Details
    Keywords: Health Care and Treatment; Innovation and Invention; Jobs and Positions; Nonprofit Organizations; Expansion; Growth and Development Strategy; Service Delivery; Mission and Purpose; Health Industry; United States; Georgia (state, US); Atlanta
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    • 15 Mar 2007
    • Working Paper Summaries

    Initiating Divergent Organizational Change: The Enabling Role of Actors’ Social Position

    Keywords: by Julie Battilana
    • 21 Apr 2009
    • First Look

    First Look: April 21, 2009

    Norris: Leading Change in the General Surgery Unit Harvard Business School Case 409-090 Barbara Norris struggles to address the many problems facing her as a recently promoted nurse manager in the General Surgery Unit (GSU) at Eastern... View Details
    Keywords: Martha Lagace
    • 2016
    • Article

    Integrated Care from the Patient's Perspective and its Relationship to Medical Group Attributes.

    By: Michaela Kerrissey, Jonathan Clark, Ashley-Kay Fryer, Wei Jiang, Maryaline Catillon, Patricia Ramsay, Stephen Shortell, Lawrence Casalino, Mark Friedberg and Sara J. Singer
    Integrating care for patients with multiple chronic conditions is essential to improving quality. Yet little is known about care integration from the patient’s perspective and how it relates to medical group characteristics. We created a nationally representative... View Details
    Keywords: Care Coordination; Integrated Care; Health; Health Care and Treatment; Quality; Perspective; Health Industry
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    • May 26, 2021
    • Article

    The Challenge of Rebuilding U.S. Domestic Supply Chains

    By: Willy C. Shih, Robert S. Huckman and James Wyner
    Massachusetts-based Shawmut scrambled to expand production to meet the soaring demand for N95 masks and hospital gowns during the pandemic. Its experience illustrates a crucial point that policymakers should take to heart: Once a country loses its industrial commons... View Details
    Keywords: Supply Chain; Health Pandemics; Production; Management; United States
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    • 11 Jan 2022
    • Research & Ideas

    Feeling Seen: What to Say When Your Employees Are Not OK

    Maybe it goes without saying that the past two years have been stressful for employees. But new research suggests managers should say it anyway. That’s because verbally acknowledging someone else’s feelings, especially negative ones, can... View Details
    Keywords: by Pamela Reynolds
    • September 2020
    • Case

    &pizza: Leading an ‘Employee-First’ Company During a Period of Societal Challenges

    By: Francesca Gino and Jeffrey Huizinga
    &Pizza is a pizza chain that in the spring of 2020 finds its business completely up-ended by the COVID-19 crisis and shut-down. Many companies in the restaurant and hospitality sector responded to the crisis by shutting down their operations and laying off employees.... View Details
    Keywords: Agility; Crisis; Culture; Values; COVID-19 Pandemic; Crisis Management; Leadership; Organizational Culture; Values and Beliefs; Employee Relationship Management
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    • Article

    Agree to Disagree: Frank Discussion, Attention to Cultural Fit Can Help Avoid Recruiting Errors

    Almost everyone in health care has heard this story: With great fanfare a hospital recruits an outside star to lead a clinical program, academic department, or division. Within months it is clear to almost everyone that the marriage is a failure. To better understand... View Details
    Keywords: Business or Company Management; Health Care and Treatment; Health Industry
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    • September 1999
    • Case

    Trisha Wilson of Wilson & Associates

    By: Teresa M. Amabile and Sarah S. Khetani
    Texan entrepreneur Trisha Wilson has founded an interior design firm and watched it grow into one of the most successful firms in the hospitality design services industry. After 20 years of building a company that is truly a reflection of her own personality, Wilson... View Details
    Keywords: Entrepreneurship; Employees; Innovation and Management; Management; Business or Company Management; Management Succession; Organizational Culture; Strategy; Service Industry; Texas
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    • September 2022
    • Article

    Cost of Cardiac Stereotactic Body Radioablation Therapy versus Catheter Ablation for Treatment of Ventricular Tachycardia

    By: Chen Wei, Michelle Boeck, Pierre C. Qian, Todd Vivenzio, Zoe Elizee, Jeremy S. Bredfeldt, Robert S. Kaplan, Usha Tedrow, Raymond Mak and Paul C. Zei
    Cardiac SBRT is a novel way of treating refractory ventricular tachycardia (VT) that may be less costly than catheter ablation, owing to its noninvasive, outpatient nature. We applied time-driven activity-based costing to both procedures. The direct and total... View Details
    Keywords: Health Care and Treatment; Activity Based Costing and Management; Cost; Health Industry
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    • December 2002 (Revised February 2003)
    • Case

    Mount Auburn Hospital: Physician Order Entry

    Mount Auburn Hospital is preparing to introduce a physician order entry (POE) system throughout the hospital, starting with the labor and delivery ward. POE systems replace paper-based and oral medication ordering processes with an information system; the physician... View Details
    Keywords: Change Management; Service Delivery; Information Technology; Health Care and Treatment; Innovation and Invention; Health Industry
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    • July 1995 (Revised October 1995)
    • Background Note

    Electronic Commerce: Trends and Opportunities

    By: Lynda M. Applegate and Janis Lee Gogan
    In a 1966 Harvard Business Review article, Felix Kaufman implored general managers to think beyond their own organizational boundaries to the possibilities of interorganizational systems (IOS)--networked computers that enable companies to share information and... View Details
    Keywords: Internet and the Web; Trends; Opportunities
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