Publications

Publications

Filter Results: (852) Arrow Down
Filter Results: (852) Arrow Down Arrow Up

Show Results For

Show Results For

← Page 14 of 852 Results →
  • 12 Mar 2019
  • First Look

New Research and Ideas, March 12, 2019

causing them to place a lower value on the product or service being offered. To address this problem, managers should experiment with operational transparency—the deliberate design of windows into and out of the organization's operations... View Details
Keywords: Dina Gerdeman

    Jay W. Lorsch

    Jay W. Lorsch is the Louis Kirstein Professor of Human Relations at the Harvard Business School. He is editor of View Details

    • 13 Mar 2007
    • First Look

    First Look: March 13, 2007

    projects conducted by clinical managers at the National Health Service in the United Kingdom. My findings suggest that social position is an important enabling condition for divergent organizational change, and is a determinant as well of... View Details
    Keywords: Martha Lagace
    • 16 Nov 2021
    • Cold Call Podcast

    Can Mass General Brigham Diversify Its Community of Innovators?

    Keywords: Re: Katherine B. Coffman; Health
    • September 2007 (Revised January 2009)
    • Case

    Reading Rehabilitation Hospital: Implementing Patient-Focused Care (A) (Abridged)

    By: Roy D. Shapiro
    Reading Rehab Hospital has experimented with a popular concept in health care--patient-focused care--intended to increase quality and reduce costs by organizing care delivery around particular diagnoses or "service lines," rather than around the functions or... View Details
    Keywords: Health Care and Treatment; Medical Specialties; Quality; Cost; Management Practices and Processes; Business Strategy; Service Delivery; Health Industry
    Related
    • 03 Jan 2017
    • First Look

    January 3, 2017

    Winter 2017 MIT Sloan Management Review Why Big Data Isn't Enough By: Chai, Sen, and Willy C. Shih Abstract—There is a growing belief that sophisticated algorithms can explore huge databases and find relationships independent of any... View Details
    Keywords: Carmen Nobel
    • 04 Mar 2014
    • News

    40 of the Smartest People in Healthcare

    • June 2021
    • Article

    From Predictions to Prescriptions: A Data-driven Response to COVID-19

    By: Dimitris Bertsimas, Léonard Boussioux, Ryan Cory-Wright, Arthur Delarue, Vassilis Digalakis Jr, Alexander Jacquillat, Driss Lahlou Kitane, Galit Lukin, Michael Lingzhi Li, Luca Mingardi, Omid Nohadani, Agni Orfanoudaki, Theodore Papalexopoulos, Ivan Paskov, Jean Pauphilet, Omar Skali Lami, Bartolomeo Stellato, Hamza Tazi Bouardi, Kimberly Villalobos Carballo, Holly Wiberg and Cynthia Zeng
    The COVID-19 pandemic has created unprecedented challenges worldwide. Strained healthcare providers make difficult decisions on patient triage, treatment and care management on a daily basis. Policy makers have imposed social distancing measures to slow the disease, at... View Details
    Keywords: COVID-19; Health Pandemics; AI and Machine Learning; Forecasting and Prediction; Analytics and Data Science
    Related
    • August 2024
    • Case

    Zipline: Expanding the World's Largest Autonomous Drone Delivery Network

    By: Tarun Khanna and George Gonzalez
    Zipline initially established the world's largest logistics network in Rwanda and Ghana by delivering medical supplies to hospitals via automated drones from a centralized hub. The company is now looking to expand to the U.S. home delivery market and designed a... View Details
    Keywords: Governing Rules, Regulations, and Reforms; Growth and Development Strategy; Logistics; Expansion; Air Transportation; Business Model; Rwanda; Ghana; United States
    Related
    • 11 Jan 2022
    • Research & Ideas

    Feeling Seen: What to Say When Your Employees Are Not OK

    Maybe it goes without saying that the past two years have been stressful for employees. But new research suggests managers should say it anyway. That’s because verbally acknowledging someone else’s feelings, especially negative ones, can... View Details
    Keywords: by Pamela Reynolds
    • 08 Feb 2012
    • Working Paper Summaries

    Team Scaffolds: How Minimal In-Group Structures Support Fast-Paced Teaming

    Keywords: by Melissa A. Valentine & Amy C. Edmondson
    • August 2024
    • Case

    Pioneering Pain Management: CWC Alliance Combats the Opioid Epidemic

    By: Susanna Gallani, Karen L. Sedatole and Sarah Mehta
    Set in March 2024, this case is about CWC Alliance (CWC), a nonprofit working to prevent opioid addiction in the U.S. Founder Cammie Wolf Rice launched CWC in 2018 after her son, Christopher Wolf, died of a heroin overdose. Wolf’s dependence on opioids stemmed from a... View Details
    Keywords: Health Care and Treatment; Innovation and Invention; Jobs and Positions; Nonprofit Organizations; Expansion; Growth and Development Strategy; Service Delivery; Mission and Purpose; Health Industry; United States; Georgia (state, US); Atlanta
    Related
    • 15 Mar 2007
    • Working Paper Summaries

    Initiating Divergent Organizational Change: The Enabling Role of Actors’ Social Position

    Keywords: by Julie Battilana
    • 21 Apr 2009
    • First Look

    First Look: April 21, 2009

    Norris: Leading Change in the General Surgery Unit Harvard Business School Case 409-090 Barbara Norris struggles to address the many problems facing her as a recently promoted nurse manager in the General Surgery Unit (GSU) at Eastern... View Details
    Keywords: Martha Lagace
    • July 1995 (Revised October 1995)
    • Background Note

    Electronic Commerce: Trends and Opportunities

    By: Lynda M. Applegate and Janis Lee Gogan
    In a 1966 Harvard Business Review article, Felix Kaufman implored general managers to think beyond their own organizational boundaries to the possibilities of interorganizational systems (IOS)--networked computers that enable companies to share information and... View Details
    Keywords: Internet and the Web; Trends; Opportunities
    Related
    • May 26, 2021
    • Article

    The Challenge of Rebuilding U.S. Domestic Supply Chains

    By: Willy C. Shih, Robert S. Huckman and James Wyner
    Massachusetts-based Shawmut scrambled to expand production to meet the soaring demand for N95 masks and hospital gowns during the pandemic. Its experience illustrates a crucial point that policymakers should take to heart: Once a country loses its industrial commons... View Details
    Keywords: Supply Chain; Health Pandemics; Production; Management; United States
    Related
    • 2016
    • Article

    Integrated Care from the Patient's Perspective and its Relationship to Medical Group Attributes.

    By: Michaela Kerrissey, Jonathan Clark, Ashley-Kay Fryer, Wei Jiang, Maryaline Catillon, Patricia Ramsay, Stephen Shortell, Lawrence Casalino, Mark Friedberg and Sara J. Singer
    Integrating care for patients with multiple chronic conditions is essential to improving quality. Yet little is known about care integration from the patient’s perspective and how it relates to medical group characteristics. We created a nationally representative... View Details
    Keywords: Care Coordination; Integrated Care; Health; Health Care and Treatment; Quality; Perspective; Health Industry
    Related
    • October 2020
    • Article

    Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Long-Term Performance

    By: Diwas S. KC, Bradley R. Staats, Maryam Kouchaki and Francesca Gino
    How individuals manage, organize, and complete their tasks is central to operations management. Recent research in operations focuses on how under conditions of increasing workload individuals can decrease their service time, up to a point, in order to complete work... View Details
    Keywords: Healthcare; Knowledge Work; Discretion; Workload; Employees; Health Care and Treatment; Decision Making; Performance Effectiveness; Performance Productivity
    Related
    • April 2015 (Revised June 2016)
    • Case

    The Transformation of NCR

    By: David Collis, Raffaella Sadun and Matthew Shaffer
    During his tenure as CEO since 2005, Bill Nuti had moved NCR Corporation (originally National Cash Register) from its historical competence in hardware to become a provider of hardware and software for managing transactions across a range of industries and payments... View Details
    Keywords: NCR; Hardware; Software; Acquisitions; Financial Services; Organizational Change and Adaptation; Expansion; Information Infrastructure; Applications and Software; Transformation; Acquisition; Financial Services Industry; Technology Industry
    Related
    • September 2020
    • Case

    &pizza: Leading an ‘Employee-First’ Company During a Period of Societal Challenges

    By: Francesca Gino and Jeffrey Huizinga
    &Pizza is a pizza chain that in the spring of 2020 finds its business completely up-ended by the COVID-19 crisis and shut-down. Many companies in the restaurant and hospitality sector responded to the crisis by shutting down their operations and laying off employees.... View Details
    Keywords: Agility; Crisis; Culture; Values; COVID-19 Pandemic; Crisis Management; Leadership; Organizational Culture; Values and Beliefs; Employee Relationship Management
    Related