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  • 11 Dec 2018
  • First Look

New Research and Ideas, December 11, 2018

Africa, Asia, and Latin America. Oral history also permits a level of nuance that is hard to obtain even if written documents exist and are accessible in corporate and governmental archives. Oral histories can provide insights into why... View Details
Keywords: Dina Gerdeman
  • 23 Mar 2021
  • Book

Succeeding in the New Work-from-Anywhere World

do you mean by that? Neeley: Work groups are not static. They are dynamic, including our sentiments about our experiences within them. With virtuality, we need to work extra hard to ensure that we are all on the same page. That is, it’s... View Details
Keywords: by Michael Blanding
  • 17 Dec 2001
  • Research & Ideas

Enterprising Women

some skepticism when potential backers realized she was a woman, Chase didn't let that faze her. "I always made it a point to fall back on skill and hard work. When they realized I knew the business inside and out, it ceased to be an... View Details
Keywords: by Julia Hanna
  • 02 Mar 2017
  • What Do You Think?

Is China About to Overtake the US for World Trade Leadership?

example. The Chinese government/industrial complex (it’s hard to sort it out) is buying companies and investing in projects around the world. In the meantime, a populist and nationalist wave has produced a View Details
Keywords: by James Heskett
  • 12 Jun 2006
  • Research & Ideas

The Promise of Channel Stewardship

But in most scenarios, distribution channels, taken as a whole, seem more like a repository of lost opportunities than an effective delivery system that appropriately serves and rewards all participants. Powerful channel members routinely... View Details
Keywords: by V. Kasturi Rangan & Marie Bell; Consumer Products
  • 02 Mar 2015
  • Research & Ideas

Retail Reaches a Tipping Point—Which Stores Will Survive?

categories were immune to the Internet. We thought touch and feel was important in many categories. What we see today is that that assumption is no longer true. Think of how much jewelry is sold online—diamonds—it's incredible. Q: Does Amazon's growth and market View Details
Keywords: by Sean Silverthorne; Retail
  • 02 Jun 2014
  • Research & Ideas

Excerpt: ‘A Social Strategy’

immediate benefits that made it easy to justify future investments into using social channels to power the company's strategy. It also stands in marked contrast to the firms pursuing the first approach, which sought to engage with... View Details
  • 27 Feb 2018
  • First Look

First Look at New Research and Ideas, February 27, 2018

about when to use soft versus hard negotiation approaches, two of the notable lessons that arise are (i) the role of apologies after misusing power and (ii) how even “using one’s View Details
Keywords: Sean Silverthorne
  • 08 Oct 2012
  • Research & Ideas

The Immigrants Who Built America’s Financial System

or those of other states. The national government, which had borrowed huge sums from foreign creditors to fight the long War of Independence, lacked the power to tax its citizens and repay its debts. “It was something of a miracle that... View Details
Keywords: by Julia Hanna; Financial Services; Banking
  • 04 Aug 2021
  • Research & Ideas

Worried About the Great Resignation? Be a Good Company to Come From

resignation rates are through the roof. Additionally, there are jobs which have "bad hygiene," by which we mean they are demanding, low paid, and provide few prospects for advancement. Some companies and industries are taking a hard look... View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
  • 16 Jun 2003
  • Research & Ideas

Researchers Contribute Globalization of Markets Papers

predictor of events, but the power and sometimes outrageous language used by Levitt changed the nature of debate on the issue, and created new perspectives for managers to consider as they approach world markets. Levitt's key insight... View Details
Keywords: by Working Knowledge editors
  • 24 Sep 2019
  • Research & Ideas

Do National Security Secrets Hold Back National Innovation?

widespread secrecy is understandably difficult, since by their very nature, secret inventions are hard to find. Recently, a researcher at Harvard Business School found a way to study this issue—by examining patent applications the US... View Details
Keywords: by Kristen Senz
  • 30 Nov 2009
  • Research & Ideas

Tracks of My Tears: Reconstructing Digital Music

that if all songs are priced equally, those albums are a particularly "good deal" for consumers. But that is not what I found: The number of songs on an album does not really matter. “The labels did themselves a disservice by granting a player like Apple such... View Details
Keywords: by Sean Silverthorne; Music
  • 25 Mar 2001
  • Research & Ideas

Who Wants to Be an Entrepreneur? [Part II]

expert to her team, and started hiring staff from nail salons and department-store cosmetics counters. "It feels really good to have something you worked so hard for come to reality," she almost bubbled. Still to come were the... View Details
Keywords: by John S. Rosenberg
  • 17 Sep 2001
  • Research & Ideas

Let Customers Call the Shots

service. What kinds of resistance have these companies experienced? Has the resistance surprised you? A: Like many recent newborn companies, the ones we have studied have made bold claims such as: "Let's change the balance of power... View Details
Keywords: by Martha Lagace
  • 05 Aug 2002
  • What Do You Think?

Is Platform Leadership Old Hat or the Wave of the Future?

entrepreneurs can exploit through the development of products and services specifically for inclusion in platforms, whether they are technological or marketing in nature? And do increasingly powerful platforms represent opportunities or... View Details
Keywords: by James Heskett
  • 18 Apr 2005
  • Lessons from the Classroom

NFL Players Touch Down at HBS

is much needed, said the players. At best they have only a few years of earning power in professional football. And they don't work under guaranteed contracts—they are one nasty hit away from forced retirement. "Our window of... View Details
Keywords: by Sean Silverthorne; Sports
  • 12 Jul 2020
  • Book

The Harvard Business School Faculty Summer Reader 2020

classic The Obstacle is the Way. I have also been ramping up my anti-racist readings, devouring White Fragility: Why It's So Hard for White People to Talk About Racism by Robin DiAngelo and Ibram Kendi’s How to Be An Anti-Racist. I’ve... View Details
Keywords: by Staff
  • 04 Dec 2018
  • First Look

New Research and Ideas, December 4, 2018

in emerging markets over the last half century. It can shed light on sensitive topics that are hard to study using written sources alone and adds nuance to phenomena commonly surveyed or measured qualitatively. Publisher's link:... View Details
Keywords: Dina Gerdeman
  • 18 Jul 2005
  • Research & Ideas

Time to Rethink the Corporate Tax System?

portion remains unaccounted for but is consistent with tax sheltering. Moreover, investment lives have shortened considerably, removing much of the power of accelerated schedules. With the growing globalization of firms and the growth of... View Details
Keywords: by Ann Cullen
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