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  • All HBS Web  (4,276)
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  • All HBS Web  (4,276)
    • People  (35)
    • News  (1,630)
    • Research  (737)
    • Events  (1)
    • Multimedia  (55)
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  • 07 Dec 1999
  • Research & Ideas

Henry Heinz and Brand Creation in the Late Nineteenth Century

of novel consumer goods—ready-made shirts, watches, Japanned fans, celluloid baby rattles, Swiss buttermilk soap, and much more. Heinz could also sense that the pace of urban life was quickening, spurred on by transportation and View Details
Keywords: by Nancy F. Koehn
  • March 2023
  • Teaching Note

Ransomware Attack at Colonial Pipeline Company

By: Suraj Srinivasan and Li-Kuan Ni
Teaching Note for HBS Case No. 123-069. On the morning of May 7, 2021, Colonial Pipeline Company became aware that the company had been the victim of a malicious ransomware attack that had stolen and locked up company data. The extortionists demanded 75 bitcoins (worth... View Details
Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Business or Company Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Infrastructure; Distribution Industry; United States; Alabama
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Srinivasan, Suraj, and Li-Kuan Ni. "Ransomware Attack at Colonial Pipeline Company." Harvard Business School Teaching Note 123-070, March 2023.
  • 23 Dec 2008
  • First Look

First Look: December 23, 2008

monetary incentive to join the company more quickly than originally planned. The case provides an opportunity to analyze negotiation strategy and the importance of emotional intelligence and effective interpersonal communication during a... View Details
Keywords: Martha Lagace
  • 05 Aug 2022
  • Research & Ideas

Why People Crave Feedback—and Why We’re Afraid to Give It

when the feedback giver and receiver know each other well.” The results highlight a potential disconnect in the workplace: While many workers are eager for feedback, especially constructive feedback, in many cases managers may be reluctant to provide it. Gino conducted... View Details
Keywords: by Michael Blanding
  • 23 Jun 2023
  • HBS Case

This Company Lets Employees Take Charge—Even with Life and Death Decisions

big problem these days. We also know from research that when employees feel empowered, they report being more motivated at work,” says Tatiana Sandino, the Arthur Lowes Dickinson Professor of Business Administration at HBS and one of the... View Details
Keywords: by Annelena Lobb; Health
  • 20 Sep 2010
  • Research & Ideas

Power Posing: Fake It Until You Make It

or lack of resources," says HBS assistant professor Amy J.C. Cuddy, one of the researchers on the study. “It's not about the content of the message, but how you're communicating it.” In "Power... View Details
Keywords: by Julia Hanna
  • 22 Feb 2000
  • Research & Ideas

The Mind of the Market: Extending the Frontiers of Marketing Thought

"What is the nature of loyalty?" HBS Professor Gerald Zaltman asks. But it's not brand loyalty he's concerned with: rather, it's loyalty in its most fundamental sense. "What is the anatomy of loyalty?" he continues. "What is the meaning... View Details
Keywords: by Martha Lagace
  • 11 Jun 2024
  • In Practice

The Harvard Business School Faculty Summer Reader 2024

As the vacation season looms, Harvard Business School faculty members share recommendations for a little light reading. Spoiler alert: Lessons in Chemistry tops two of their beach-read lists. For those whose brains can’t—or won’t—turn off, HBS faculty also suggest some... View Details
Keywords: by Avery Forman
  • 09 Feb 2011
  • Working Paper Summaries

Sustainable Cities: Oxymoron or the Shape of the Future?

Keywords: by Annissa Alusi, Robert G. Eccles, Amy C. Edmondson & Tiona Zuzul
  • 09 Mar 2003
  • Research & Ideas

Education, Technology, and Business: What’s the Catch?

The intersection of education, business, and technology is a key nexus for those looking to affect the future of our children, our economy, and our nation, according to the four panelists at the recent "Education, Business, and Technology" session at the... View Details
Keywords: by Carla Tishler; Education
  • 28 Oct 2008
  • First Look

First Look: October 28, 2008

dynamic occurs because an organization's problem-solving routines and normal patterns of communication tend to constrain the space of designs within which it searches for new solutions. Such a link, if confirmed empirically, would be... View Details
Keywords: Martha Lagace
  • 28 Aug 2006
  • Research & Ideas

Online Match-Making with Virtual Dates

current model is artificial and static, and far removed from everyday social interaction," says Jeana H. Frost, who along with Michael I. Norton and Dan Ariely is taking an academic look at online dating and how it can be improved. They describe their results in a... View Details
Keywords: by Martha Lagace; Publishing
  • 12 Feb 2008
  • First Look

First Look: February 12, 2007

analysis. Then, you'll learn how to apply these tools in a variety of decision contexts, including securities analysis, credit analysis, corporate financing policies analysis, mergers and acquisitions analysis, and governance and View Details
Keywords: Martha Lagace
  • November 2007
  • Supplement

Differences at Work: Emily (C)

By: Sandra J. Sucher and Rachel Gordon
In Differences at Work: Emily (C) HBS Case No. 9-408-047 describes how the original email author apologizes to her acknowledging that his behavior was extremely inappropriate. While Emily accepts the apology, she still forwards the email on to her boss with a note... View Details
Keywords: Behavior; Working Conditions; Employees; Interpersonal Communication; Resignation and Termination
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Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Emily (C)." Harvard Business School Supplement 408-047, November 2007.
  • 02 Nov 2009
  • Research & Ideas

Shareholders Need a Say on Pay

“Historically, when the government tries to set limits it doesn't work very well.” Say on pay has been a research focus of HBS assistant professor Fabrizio Ferri, who started his career at Stern Stewart & Co specializing in... View Details
Keywords: by Julia Hanna; Financial Services
  • 21 Apr 2009
  • First Look

First Look: April 21, 2009

hospital. Where and how should she begin? Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=409090 Cherrypicks Harvard Business School Case 807-106 Cherrypicks is a Hong Kong View Details
Keywords: Martha Lagace
  • Research Summary

Moving Beyond Direct-to-Consumer

By: Leonard A. Schlesinger

Changing consumer behaviors have redefined what it means to be direct to consumer ("DTC"). What once began online a decade ago as a distribution and disintermediation strategy has since evolved into a multifaceted approach for the modern-day brand.

The... View Details

  • 23 May 2000
  • Research & Ideas

Minding the Muse: The Impact of Downsizing on Corporate Creativity

counting on to drive sales over the next few years might not be forthcoming. Corporate downsizing is hardly anything new. Indeed, in recent years it has often been management's tool of choice for improving competitiveness. Ironically, new research by View Details
Keywords: by Peter K. Jacobs
  • 24 Jul 2006
  • Research & Ideas

How Kayak Users Built a New Industry

become a $100 million business. Baldwin and her fellow researchers wanted to better understand this path from user innovation to commercial product. What role do user communities play in this process? Are "user-manufacturers"... View Details
Keywords: by Sean Silverthorne; Entertainment & Recreation
  • 07 Jul 2022
  • HBS Case

How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)

Lindsay N. Hyde. Eisenmann and Hyde wrote two case studies with HBS case researcher Tom Quinn that analyze the smart moves and simple errors at Ample Hills Creamery, as well as the launch of the company’s new shop afterward. The cases... View Details
Keywords: by Pamela Reynolds
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