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  • April 2022
  • Case

Mastercard: Creating a World Beyond Cash

By: Sunil Gupta, Linda A. Hill, Julia Kelley and Emily Tedards
In late 2021, Mastercard CEO Michael Miebach and Chairman and former CEO Ajaypal “Ajay” Banga considered how Mastercard could best position itself for continued success in the years to come. Since Mastercard’s initial public offering in 2006, the company had grown and... View Details
Keywords: Technological Innovation; Leadership; Leading Change; Organizational Culture; Business Strategy; Change; Change Management; Money; Cash; Credit; Financial Institutions; Banks and Banking; Central Banking; Financial Instruments; Credit Cards; Financial Markets; Globalization; Innovation and Invention; Innovation and Management; Innovation Strategy; Leadership Style; Competitive Advantage; Corporate Strategy; Diversification; Information Technology; Banking Industry; Banking Industry; North and Central America; United States; New York (state, US)
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    An Evaluation of Money Market Fund Reform Proposals

    U.S. money market mutual funds (MMFs) are an important source of dollar funding for global financial institutions, particularly those headquartered outside the U.S.  MMFs proved to be a source of considerable instability during the financial crisis of 2007–2009,... View Details

    • 08 Aug 2018
    • Sharpening Your Skills

    Parmigiano-Reggiano, Jane Austen, and Other Things You Didn't Know About Finance

    State Street Global Advisers is responding the expanding influence of impact investing. What Jane Austen and Mel Brooks Can Teach Us About Finance A new book links the fundamentals of finance to several centuries of literature, history,... View Details
    Keywords: by Sean Silverthorne; Financial Services
    • July 2009 (Revised June 2015)
    • Case

    Citigroup's Exchange Offer

    By: Robin Greenwood and James Quinn
    Citigroup faced considerable distress in early 2009. In late 2008, the bank had accepted $45 billion in preferred equity from the United States government via the Troubled Assets Relief Program (TARP). Yet, the stock had continued to slide in early 2009. In late... View Details
    Keywords: Financial Crisis; Capital Markets; Banks and Banking; Stocks; Price; Globalized Markets and Industries; Financial Services Industry
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      William C. Kirby

      William C. Kirby is T. M. Chang Professor of China Studies at Harvard University and Spangler Family Professor of Business Administration at the Harvard Business School. He is a Harvard University Distinguished Service Professor. He serves as Chairman of the Harvard... View Details

      Keywords: education industry; wine

        Martin A. Sinozich

        Martin Sinozich is a Senior Lecturer in the Entrepreneurial Management Unit at Harvard Business School, where he teaches in both MBA and Executive Education programs.  For first-year MBAs, Martin teaches in Field Global Immersion, a required course that... View Details

        • October 2008
        • Case

        Financial Crisis in Asia: 1997-1998 (Abridged)

        By: Huw Pill, Rafael M. Di Tella and Jonathan Schlefer
        What caused the 1997-98 Asia Crisis: Asian nations' poor economic management, international financial contagion, close "crony" relations between local politicians and capitalists? This case examines how the crisis erupted in Thailand and spread in a chain of events... View Details
        Keywords: Developing Countries and Economies; Financial Crisis; Ethics; Financial Institutions; Financial Management; Governing Rules, Regulations, and Reforms; Business and Government Relations; Asia
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          Dante Roscini

          Dante Roscini holds the Professor of Management Practice Chair endowed by the MBA Class of 1952 at Harvard Business School. He joined the faculty in 2008 after a two-decades-long career in finance. He currently teaches the course Business, Government, and the... View Details

            Rajiv Lal

            Rajiv Lal, is the Stanley Roth, Sr. Professor of Retailing at Harvard Business School. He is currently teaching an elective MBA course on the Business of Smart Connected Products/IOT. He has been responsible for the retailing curriculum and has served as the course... View Details

              Krishna G. Palepu

              KRISHNA G. PALEPU is the Ross Graham Walker Professor of Business Administration, and has served previously as Senior Advisor to the President of Harvard University, and Senior Associate Dean at the... View Details

              Keywords: banking; banking; banking; banking; banking; banking
              • February 2023 (Revised May 2023)
              • Case

              Accelerating the Accelerator: Raja Al Mazrouei at DIFC Fintech Hive

              By: Linda A. Hill, Emily Tedards and Lydia Begag
              In January 2023, Raja Al Mazrouei became the Managing Director and Acting CEO of Etihad Credit Insurance (ECI) in Dubai, UAE. In her previous role as the Executive Vice President of the DIFC Fintech Hive, she successfully built and led an accelerator program for... View Details
              Keywords: Organizational Change and Adaptation; Organizational Culture; Organizational Design; Organizational Structure; Management; Strategy; Technology Adoption; Information Infrastructure; Financial Management; Financial Strategy; Technological Innovation; Digital Marketing; Digital Strategy; Digital Transformation; Global Strategy; Globalized Markets and Industries; Banks and Banking; Corporate Finance; Leadership; Leadership Development; Leadership Style; Banking Industry; Banking Industry; Banking Industry; Middle East; Singapore; London; United Arab Emirates; Dubai
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              • 06 Jul 2015
              • News

              Lessons from Greece as controversial finance minister exits stage left

              • June 2023
              • Article

              National Customer Orientation: An Empirical Test across 112 Countries

              By: Ofer Mintz, Imran S. Currim and Rohit Deshpandé
              Customer orientation is a central tenet of marketing. However, less is known about how customer orientation varies across countries and time. Mintz, Currim, and Deshpandé (Eur. J. Mark., 56: 1014–1041, 2022) propose a country-level construct, national customer... View Details
              Keywords: Global Range; Customer Focus and Relationships
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              • Research Summary

              Overview

              By: William C. Kirby
              A historian by training, Professor Kirby examines contemporary China's business, economic, and political development in an international context. He writes and teaches on the growth of modern companies in China (Chinese and foreign; state-owned and private); Chinese... View Details
              Keywords: China; Internationalization; Educational Policy And Politics; Infrastructure; Government And Business; The Revival Of Family Business In China; China’s Infrastructure Exports: The ‘Belt And Road’ Initiative; Agribusiness; Education; Entrepreneurship; Globalization; Governance; Government and Politics; History; Philanthropy and Charitable Giving; Social Enterprise; Auto Industry; Education Industry; Food and Beverage Industry; Health Industry; Semiconductor Industry; Asia; Europe; North and Central America

                Rosabeth M. Kanter

                Rosabeth Moss Kanter holds the Ernest L. Arbuckle Professorship at Harvard Business School, specializing in strategy, innovation, and leadership for change. Her strategic and practical insights guide leaders worldwide through teaching, writing, and direct... View Details

                Keywords: banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking; banking
                • 18 Oct 2016
                • First Look

                October 18, 2016

                without deliberate intentions. Finally, we discuss the theoretical and managerial implications of these findings. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51745 forthcoming World Bank Economic Review Highways and... View Details
                Keywords: Sean Silverthorne
                • October 2013 (Revised August 2016)
                • Case

                NOWaccount

                By: Ramana Nanda, William A. Sahlman and Lauren Barley

                It was September 2013, and NOWaccount Network Corporation (NOW®) co-founders John Hayes and Lara Hodgson were putting the final touches on the presentation deck for their annual shareholders' meeting. Along with co-founder Stacey Abrams, the pair had designed NOW's... View Details

                Keywords: Entrepreneurial Finance; Finance; Entrepreneurship
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                  Dennis Campbell

                  Dennis W. Campbell is currently the Dwight P. Robinson Jr. Professor of Business Administration at Harvard Business School. His research and teaching activities focus broadly on how management control systems can be designed to balance short-term strategy execution... View Details

                  Keywords: financial services; service industry; hotels ＆ motels; consumer products; restaurant; manufacturing; professional services
                  • 19 May 2015
                  • First Look

                  First Look: May 19

                  pessimistic forecasts for banks that could be their future employers. This pattern is not observed when the same analysts forecast earnings of companies that are not likely to be their future employers. Moreover, we use the View Details
                  Keywords: Sean Silverthorne
                  • 2017
                  • Working Paper

                  Elite Ideas and Incremental Policy Change: The Expansion of Primary Education in India

                  By: Akshay Mangla
                  This paper analyzes India’s recent enactment of universal primary education. Given the clientelistic features of Indian democracy, this programmatic policy change presents a puzzle. Drawing on interviews and official documents, I find that committed state elites... View Details
                  Keywords: India; Political Economy; Ideas; Institutional Change; Education; Change Management; India
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