Filter Results:
(636)
Show Results For
- All HBS Web
(636)
- News (188)
- Research (383)
- Events (1)
- Multimedia (1)
- Faculty Publications (82)
Show Results For
- All HBS Web
(636)
- News (188)
- Research (383)
- Events (1)
- Multimedia (1)
- Faculty Publications (82)
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
rapidly leveraging new ways of doing things, both from an operational and commercial standpoint, quickly became a number one priority. Keeping up to date with the latest governmental information was a useful starting point for many, but it wasn’t enough to View Details
- 21 Jul 2022
- News
How Sumner Feldberg Helped Transform Retail
Sequoia Fund,” according to the article. Feldberg’s roommate was Marvin Traub, who later ran Bloomingdale’s, the high-end department store chain. After HBS, Feldberg worked for his father at Bell Shops, where he unpacked and inspected... View Details
- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
top-down, generic approaches to communicating their plans with their employees. Although mass emails and newsletters are not problematic in and of themselves, they are no substitute for the kind of communication this moment calls... View Details
John Wanamaker
Wanamaker thought his “new kind of store,” which was a consolidation of many different kinds of shops into one, was the future of shopping. Not only did his department stores become very successful, they were also part of a View Details
Keywords: Retail
- 20 Jan 2023
- News
Free Spirits
Cocktails) The main forces behind that surge have to do with changing attitudes around drinking. Perhaps unsurprisingly, the pandemic opened up a fault line, with a 21 percent spike in excessive drinking on one side, according to a study from Massachusetts View Details
- Web
Harvard Business School
and implemented programs to improve the company's factory sourcing. Prior to joining Walmart, Jackson was president and COO at Dollar General Stores, where he led significant new store openings and improved... View Details
- 25 Aug 2022
- News
Up on the Corner
an empty lot. To the east stands a vacant building; to the north, a liquor store with iron bars on its windows. In short, it could be any corner in any struggling neighborhood in the United States. Yet for Dlodlo, it might as well be the... View Details
William T. Grant
Grant opened his department store operation in 1906 with a 25 cent-limit on all merchandise. Grant created this 25 cent niche market at a time when department store prices began at 50 cents and Kresge and... View Details
Keywords: Retail
- 01 Sep 2005
- News
Perfection’s Price
MICHAEL KAPLAN (left, with brother and partner Nicholas) reflects on lessons learned and looks ahead to future growth. Michael Kaplan (MBA ’02) had a great idea for a start-up: a fashionable apparel company catering to plus-size women. But when an investor pulled out... View Details
William M. Batten
Batten transformed JCPenney from a sleepy “Main Street” store into a diversified mass merchandiser located in shopping malls throughout suburbia. He dramatically expanded the View Details
Keywords: Retail
- 21 Apr 2015
- First Look
First Look: April 21
would predict. Receivers are not sufficiently skeptical about undisclosed information-they underestimate the extent to which no news is bad news. Senders generally take advantage of receiver mistakes. We find that providing disclosure... View Details
Keywords: Carmen Nobel & Sean Silverthorne
- 29 Oct 2000
- Research & Ideas
Building a Powerful Prestige Brand
Visa, American Express, or Diners Club. Estée therefore targeted a small number of fine department stores that sold merchandise on credit, including Saks Fifth Avenue, Neiman-Marcus, and Bloomingdale's. She... View Details
Charles R. Walgreen
Though Walgreen was trained as a pharmacist, he was an equally astute businessman. Walgreen personally manufactured some of his drugs in order to be able to maintain profitable low prices, and he also offered Walgreens branded merchandise... View Details
Keywords: Retail
- 08 Dec 2008
- Research & Ideas
Thinking Twice About Supply-Chain Layoffs
make mistakes or take shortcuts to get their work done." Merchandise ends up being misshelved, or not shelved at all. The store claims to have it, but neither the customer nor employees can find it. If other... View Details
- 10 Mar 2015
- Research & Ideas
The Surprising Winners and Losers in the Retail Revolution
Look at the business model. Walmart catapulted into a $400-billion-plus company by luring customers into stores with groceries at very low margins, reaping the benefits of additional trips, which generated... View Details
- 07 Aug 2000
- Research & Ideas
Rocket Science Retailing
each store by product category. It uses its merchandise planning system to automatically adjust the inventory at a store based on sales in each product category. Thus, a View Details
- 01 Oct 2002
- News
Jeremiah P. Murphy, Jr.
jewelry and furs to sweatshirts and school supplies,” quips the tall, affable, Charlestown, Massachusetts, native, who in 1991 left his job as general manager at Neiman Marcus in Texas to accept the challenge of “putting the Coop on track... View Details
- 01 Oct 1999
- News
Running on empty
Week (June 29, 1999), using $10,000 in savings and working in a partner's garage, Hubbard discovered a way to remove the volatile elements from gasoline. Rendered inert and nonflammable, the resulting liquid product - dubbed "SpareTank" - can be View Details
- 01 Jun 2020
- What Do You Think?
Will Challenged Amazon Tweak Its Retail Model Post-Pandemic?
Amazon. Customer service is relative, a product of customer expectations compared to actual experiences. Amazon has created very high customer expectations for in-stock merchandise and rapid delivery and, in the past, View Details
- 01 Mar 2010
- News
Eric Schiffer
Schiffer Illustration by Daniel Vasconcellos Founded in 1982, 99¢ Only Stores is the oldest single-price retail chain in the country, with 273 locations in California, Texas, Arizona, and Nevada offering a mix of food, beverage, and... View Details