Energy Services - Publications - Faculty & Research

14 Jul 2020
Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

across a variety of countries and sectors. The results of this exploration show that managers are trying to ensure safety and maintain profitability with tremendous energy and creativity. While specific tactics vary by company, they share... View Details

Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa

14 Jul 2003
Research & Ideas

Understaffed and Overworked: What Now?

energy for it?" If you can't bring all three to the table, you're not going to achieve a high return on your efforts. — "Do we have the resources?" Is there sufficient time, money, and any other necessary resources to... View Details

Keywords: by Paul Michelman

Web

Harvard Business School

joined American Express as a marketing vice president in the travel-related services division. Before his retirement in 1993, he was promoted to senior vice president for worldwide communications. Wilkinson was a trustee and national... View Details

18 Jul 2019
Lessons from the Classroom

The Internet of Things Needs a Business Model. Here It Is

a subscription-based service may require more hands-on participation on behalf of the company to ensure customer success. “You have to deliver customer success all the time,” Lal says. “If the customer does not realize the promised... View Details

Keywords: by Michael Blanding; Computer

10 Sep 2001
Research & Ideas

Do You Have Change Fatigue?

creating an environment in which employees don't even know that they're changing." Ricardo Semler, president of Semco, a privately held manufacturing and services company in São Paulo, Brazil, heartily agrees: by giving up the need... View Details

Keywords: by Nick Morgan

23 Jan 2015
Research & Ideas

Oil Price Fallout: What Happens Next?

published dozens of cases on energy policy. Of late, he's taken a keen interest in how the shifting energy market is influencing geopolitics, particularly as the shale revolution turns the US into a hotbed... View Details

Keywords: Re: Richard H.K. Vietor; Energy; Energy

20 Jan 2023
News

Free Spirits

service, either having purchased their own device, called the Equalizer, or by bringing their product to one of several service centers around the country. NA options are now standard fare at Minneapolis-area taprooms. There’s real... View Details

Keywords: Jen McFarland Flint; Food Services and Drinking Places; Food Services and Drinking Places

10 May 2020
Blog Post

Let’s Hear it For the Moms – The Incredible Balancing Act of Student Mothers

the dorm lounges with a balloon arch, tablecloths over the pool table, flowers, and a sumptuous brunch spread. We played games and there was a huge turnout from our section – both girls and guys. Dominique Lacassie | Class of 2021 Little(s): Elisa (1) Pre-HBS Industry:... View Details

21 Apr 2021
Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

matters at hand, and demonstrating their willingness to listen. Leadership experts Frances Frei, the UPS Foundation Professor of Service Management at HBS, and Anne Morriss note that trust has three factors: authenticity, logic, and... View Details

Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden

15 Nov 2011
First Look

First Look: November 15

in achieving greater energy efficiency and reduced carbon emissions, the firm is looking for other ways to expand its sustainability initiatives, such as in its supply chain and incorporating sustainability into its due diligence and... View Details

Keywords: Sean Silverthorne

24 Sep 2014
Op-Ed

Stop Thinking of Climate Change as a Religious or Political Issue

needs some energy for the plane tickets and the car (or the shuttle buses that the park service operates), but unless she has very unusual preferences she doesn't want the View Details

Keywords: by Forest Reinhardt; Energy; Energy

08 Mar 2021
Blog Post

International Women's Day Featured Stories

path of “Choosing to Challenge” is not easy. The only way forward is to pick myself up, dust myself off, and keep riding. Suzy Conway Director, Support Services, MBA Student and Academic Services The way that I have chosen to challenge is... View Details

08 Mar 2012
Research & Ideas

Unplugged: What Happened to the Smart Grid?

in Business, Energy and Environment, held in Harvard's Innovation Lab. "It's a question of who will make money and which business models are effective." Although the definitive answer to that question remains to be seen,... View Details

Keywords: by Dina Gerdeman; Energy; Energy

September 2013 (Revised August 2015)
Background Note

Leadership and Teaming

By: Ethan Bernstein

Small differences in the leadership of teams can have large consequences for the success of their efforts. Many initiatives fail not because of a fatal error in judgment or insufficient ideas, knowledge, motivation, or capabilities to deliver a solution. They fail... View Details

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Educators

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2024 Reunion Presentations - Alumni

a software company that encourages households to reduce their energy consumption. From Opower's earliest days, its managers utilized experiments to amplify their environmental impact and enhance customer value. We will revisit some of... View Details

07 Oct 2013
Research & Ideas

The Case for Combating Climate Change with Nuclear Power and Fracking

If you ask any given environmentalist to identify the biggest threat to the planet, you may expect to hear about man-made climate change, consumerism, or overpopulation. But if you ask Harvard Business School's Joseph B. Lassiter, he'll toss in another: single-issue... View Details

Keywords: by Carmen Nobel; Energy; Utilities

13 Apr 2015
Research & Ideas

3 Ways Firms Can Profit From Environmental Investments

In the course of her work, Rebecca Henderson meets business executives who don't address the threat of climate change because they don't believe that it exists. Her recommendation: They should consider investments in environmental sustainability anyway, assuming that... View Details

Keywords: by Carmen Nobel; Energy; Utilities

26 Apr 2011
Op-Ed

HBS Faculty Comment on Environmental Issues for Earth Day

Earth Day focuses the world's attention on the both the dangers and opportunities facing the planet. But sustainability and the intersection between business and the environment are issues that need to be addressed all the time, as cities grow, resources diminish, and... View Details

Keywords: by Staff; Energy; Utilities

15 Nov 2012
Research & Ideas

Funding the Design of Livable Cities

reduce greenhouse gas emissions, sophisticated design and engineering that cuts energy use by maximizing natural light and reducing the need for heating and air conditioning services is far more effective.... View Details

Keywords: by Lisa Chase; Energy; Energy; Energy; Energy

19 Nov 2012
Research & Ideas

LEED-ing by Example

In the debate over whether to increase or decrease the stringency of environmental regulations, the possibility that government agencies might use purchasing to stimulate market demand for "green" products and services is often... View Details

Keywords: by Carmen Nobel; Energy; Energy; Energy; Energy

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