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  • 24 May 2011
  • First Look

First Look: May 24

and further development of the original cluster framework. The fourth part then explores the policy implications to be drawn from Porter's work on clusters. Porter develops recommendations on how to leverage clusters as a tool in economic development. While many... View Details
Keywords: Sean Silverthorne
  • April 1989 (Revised March 1990)
  • Case

Burlington Northern (B)

By: Janice H. Hammond
Describes the experiences of a seasoned Burlington Northern (BN) sales representative after the introduction of ShipSmart, a decision support system developed by the BN to help its employees and customers analyze logistics problems. After a brief description of a... View Details
Keywords: Change Management; Expansion; Rail Transportation; Logistics; Distribution Channels; Truck Transportation; Innovation and Invention; Sales; Rail Industry; United States
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  • 21 Mar 2004
  • Research & Ideas

Loyalty: Don’t Give Away the Store

Frequent shopping programs that reward customers with discounts or other perks are commonplace in grocery stores, but many are not as effective in influencing buying behavior as they could be, argues HBS professor Rajiv Lal. "The... View Details
Keywords: by Manda Salls; Consumer Products; Retail
  • 05 Dec 2006
  • First Look

First Look: December 5, 2006

success contrast with anecdotes where the diffusion of CRM into organizations continues to be a slow process and/or where CRM implementation outcomes have fallen short of expectations. Successful implementation depends on a number of factors such as fit between a... View Details
Keywords: Sean Silverthorne
  • Web

Achieving Personal and Professional Growth

Listen as Lindsey Vonn, PK Subban, and other participants from The Business of Entertainment, Media, and Sports program describe their experience with the case method, and learning from the faculty as well... View Details
  • 17 Jul 2017
  • Blog Post

Podcast: Should You Consider the MS/MBA: Engineering Sciences Program?

Last month, HBS and SEAS announced the launch of a new MS/MBA joint degree. As a prospective student, you might be wondering what the benefit is of pursuing both degrees. The founding professors of the MS/MBA: Engineering Sciences Program... View Details
  • February 2017
  • Module Note

Leading Global Teams

By: Tsedal Neeley
This module aims to help students become effective leaders and members of global teams that must work together across national boundaries and toward a common goal. Students will learn to diagnose the challenges that global teams often face as well as strategies that... View Details
Keywords: Groups and Teams; Leadership; Cross-Cultural and Cross-Border Issues
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  • February 2010 (Revised March 2016)
  • Background Note

Marketing Analysis Toolkit: Break-even Analysis

By: Thomas J. Steenburgh and Jill Avery
Marketing managers are often called upon to make recommendations for or against programs that cost money to implement. Before expenditures are made, managers want to be sure that they will be getting a return on their investment. One way of assessing this is by... View Details
Keywords: Decision Making; Investment Return; Spending; Management Analysis, Tools, and Techniques; Marketing Strategy; Strategic Planning; Mathematical Methods
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  • 07 May 2025
  • News

How MBA Moms Balance Business and Family

  • 30 May 2024
  • Blog Post

PRIDE at HBS

friendships, and be their authentic selves. We support students the moment they step on campus and continue that support well after graduation. Our membership is approximately 140 students spanning across gender, nationality, race, and... View Details
  • 21 Sep 2012
  • Working Paper Summaries

Public Procurement and the Private Supply of Green Buildings

Keywords: by Timothy Simcoe & Michael W. Toffel
  • 06 Sep 2007
  • Working Paper Summaries

Why We Aren’t as Ethical as We Think We Are: A Temporal Explanation

Keywords: by Ann E. Tenbrunsel, Kristina A. Diekmann, Kimberly A. Wade-Benzoni & Max H. Bazerman
  • 2021
  • Working Paper

Status and Mortality: Is There a Whitehall Effect in the United States?

By: Tom Nicholas
Do white collar workers with lower social status in the occupational hierarchy die younger? The influential Whitehall studies of British civil servants identified a strong inverse relationship between employment rank and mortality, but we do not know if this effect... View Details
Keywords: Mortality; Status; Socioeconomic Determinants Of Health
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    Howard H. Stevenson

    Howard H. Stevenson is Sarofim-Rock Baker Foundation Professor emeritus, former Senior Associate Dean, Director of Publishing, and Chair of the Harvard Business Publishing Company board. The Sarofim-Rock Chair was established in 1982 to provide a continuing base for... View Details

    Keywords: broadcasting; communications; computer; construction; financial services; forest products; health care; high technology; industrial goods; insurance industry; investment banking industry; manufacturing; paper; professional services; real estate; service industry; software; venture capital industry
    • Research Summary

    Great Negotiator Study Initiative

    By: James K. Sebenius

    What can be legitimately be learned from closely studying great negotiators at work? Since 2000, the Program on Negotiation (PON)—an active inter-university consortium mainly comprised of numerous faculty from across... View Details

      Ranjay Gulati

      Ranjay Gulati is the Paul R. Lawrence MBA Class of 1942 Professor of Business Administration and the former Unit Head of the Organizational Behavior Unit at Harvard Business School. His pathbreaking research, which focuses on unlocking organizational and unleashing... View Details

      Keywords: biotechnology; computer; financial services; industrial goods; information technology industry; pharmaceuticals; professional services; retailing
      • 23 Jan 2020
      • Research & Ideas

      Businesses Need a 'Catalyst' to Make CSR Practices Stick

      Many companies follow a tried-and-true approach to pursuing corporate social responsibility practices. They set aside a certain amount per year to fund a CSR office, which then tries to help clean up the environment or improve the quality of life of people in the areas... View Details
      Keywords: by Michael Blanding
      • September 2020
      • Case

      Chip and Joanna Gaines' Magnolia Network

      By: Anita Elberse and Julia McNicholas
      Chip and Joanna Gaines, who have shot to fame as stars of the hit television show Fixer Upper, are preparing to launch their own television network. It is April 2019, a year since the home-renovation show Fixer Upper’s fifth season on cable channel HGTV ended, and more... View Details
      Keywords: Entertainment; Television; Superstars; Innovation; Creative Industries; Talent; General Management; Celebrities; Television Entertainment; Entrepreneurship; Joint Ventures; Innovation and Invention; Marketing; Strategy; Entertainment and Recreation Industry; Media and Broadcasting Industry
      Related
      • 13 Apr 2020
      • Research & Ideas

      Small Businesses Are Worse Off Than We Thought

      programs will be in keeping firms afloat. The survey results highlight how critical the duration of the crisis will be in determining the fate of small businesses. Across all industries, 53 percent of respondents said they would be forced... View Details
      Keywords: by Kristen Senz; Financial Services
      • 9 AM – 9 AM EST, 14 Nov 2018

      HBX Entrepreneurship Essentials

      Master a proven framework for building and financing new ventures and learn to speak the language of the start-up world. Program Dates: November 14, 2018 - December 12, 2018 View Details