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Show Results For
- All HBS Web
(5,297)
- People (2)
- News (1,560)
- Research (3,144)
- Events (17)
- Multimedia (116)
- Faculty Publications (1,820)
- 29 Sep 2023
- News
Research: In Recessions, Employees Avoid Jobs with Startups
- 19 Dec 2012
- News
To Give Your Employees Meaning, Start With Mission
- 02 Sep 2021
- News
The Balance of Power Between Employees and Employers
- 05 Dec 2018
- News
6 Ways Traveling Makes You A Better Employee
- 08 Feb 2021
- News
How Managers Can Support Employees with Chronic Illnesses
- 01 Jan 2021
- News
Volunteer Programs That Employees Can Get Excited About
- Article
Can You Cut 'Turn Times' Without Adding Staff?
By: Ethan Bernstein and Ryan W. Buell
The president of RSA Ground, the subsidiary of Rising Sun Airlines responsible for servicing its planes at airports across Japan, goes undercover as a service crew member to discover how and whether his employees can speed up cleaning, checking, restocking, and... View Details
Keywords: Employee Empowerment; Employee Motivation; Turnaround; Service Operations; Employees; Motivation and Incentives; Leadership; Air Transportation Industry; Japan
Bernstein, Ethan, and Ryan W. Buell. "Can You Cut 'Turn Times' Without Adding Staff?" R1604K. Harvard Business Review 94, no. 4 (April 2016): 113–117.
- January – February 2008
- Article
Managing the Impact of Employee Turnover on Performance: The Role of Process Conformance
By: Zeynep Ton and Robert S. Huckman
We examine the impact of employee turnover on operating performance in settings that require high levels of knowledge exploitation. Using 48 months of turnover data from U.S. stores of a major retail chain, we find that, on average, employee turnover is associated with... View Details
Keywords: Customer Focus and Relationships; Governance Compliance; Retention; Standards; Service Operations; Business Processes; Retail Industry; United States
Ton, Zeynep, and Robert S. Huckman. "Managing the Impact of Employee Turnover on Performance: The Role of Process Conformance." Organization Science 19, no. 1 (January–February 2008): 56–68.
- May 2014
- Conference Presentation
Employee Attributes Matters for Project Outcomes: But Which Ones?
- 18 Jul 2023
- News
Employees Are Losing Sleep Over Rookie Managers, Data Shows
- 02 Nov 2016
- News
Small Measures Can Liberate Employees to Contribute Their Best
- 31 Jul 2023
- News
Why Better Pay Didn’t Stop Amazon Employees from Trying to Unionize
- 10 Oct 2017
- News
IBM Calls Their Employees Out Of The Home And Back To The Office
- 2011
- Other Unpublished Work
The Impact of Forward-Looking Metrics on Employee Decision Making
By: Pablo Casas-Arce, Francisco de Asis Martinez-Jerez and V.G. Narayanan
- June 2014 (Revised September 2014)
- Case
Johnson & Johnson: The Promotion of Wellness
By: John A. Quelch and Carin-Isabel Knoop
To create the world's healthiest workforce, diversified health care giant Johnson & Johnson (J&J) mandated participation in its "Culture of Health" program globally, customized by location, culture, and specific health needs to offer prevention-focused education,... View Details
Keywords: Healthcare; Employee Motivation; Transformation; Ethics; Health; Human Resources; Leadership; Management; Personal Development and Career; Problems and Challenges; Strategy; Health Industry; Medical Devices and Supplies Industry; Pharmaceutical Industry; North and Central America; Middle East; Latin America; Europe; Asia
Quelch, John A., and Carin-Isabel Knoop. "Johnson & Johnson: The Promotion of Wellness." Harvard Business School Case 514-112, June 2014. (Revised September 2014.)