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  • 09 Sep 2008
  • First Look

First Look: September 9, 2008

  Working PapersHow Firms Respond to Being Rated Authors:Aaron K. Chatterji, Michael W. Toffel Abstract While many independent rating systems are designed primarily to help buyers overcome information asymmetries when making purchasing... View Details
Keywords: Sean Silverthorne
  • 27 Jan 2015
  • First Look

First Look: January 27

transactions and vice versa. This paper estimates the effect of competition and service quality on mobile money demand. In this setting, service quality consists of service reliability (lower stockout and system downtime rates), pricing... View Details
Keywords: Sean Silverthorne
  • 14 Jul 2015
  • First Look

First Look: July 14, 2015

previously untested cheating-as-stress-reduction hypothesis, we predicted a dose-response relationship between cheating and reductions in cortisol and negative affect. Taken together, this research marks the first foray into the possibility that endocrine View Details
Keywords: Sean Silverthorne
  • 16 Sep 2002
  • Research & Ideas

The Irrational Quest for Charismatic CEOs

to sitting CEOs with supposedly proven track records? The pool of these marquee names is limited. Such scarcity naturally drives up wages; the compensation of the ten highest paid CEOs has soared 4,300 percent during the past twenty... View Details
Keywords: by Martha Lagace
  • 23 Mar 2011
  • Research & Ideas

China’s 60-Year Road from Revolution to World Power

simplistic class analysis, that the countryside was the proper place for peasants, the cities for workers, would lead to the system of nationwide household registration and internal passports known as "hukou," which would... View Details
Keywords: by William C. Kirby
  • 13 Jan 2009
  • First Look

First Look: January 13, 2009

solvable roommate markets, we provide the first characterizations of the core using either competition or resource sensitivity. On the domain of all roommate markets, we obtain two associated impossibility results. Download the paper:... View Details
Keywords: Martha Lagace
  • 21 Dec 2010
  • First Look

First Look: December 21

self-control) in one domain subsequently reduces one's capacity to regulate behavior in other domains. One reason is that people have limited self-regulatory resources, and self-regulatory failure occurs when these resources become... View Details
  • 05 Feb 2009
  • Research & Ideas

In Praise of Marketing

much of our attention on material consumption. More recently, Benjamin Barber, in his 2007 book Consumed, claims that marketing is "sucking up the air from every other domain to sustain the sector devoted to consumption." He is... View Details
Keywords: by John Quelch; Advertising
  • 20 Dec 2016
  • First Look

December 20, 2016

affected U.S. innovation. We confront two empirical challenges in assessing the impact. We map all U.S. utility patents granted by March 2013 to firm-level data using a novel Internet-based matching algorithm that corrects for a preponderance of false negatives when... View Details
Keywords: Carmen Nobel
  • 05 Feb 2013
  • First Look

First Look: Feb. 5

A core feature of youth service programs, namely their dual identity of helping others (i.e., service beneficiaries) and helping oneself (i.e., participants), might partly explain the mixed outcomes. We find that participants focus on one... View Details
Keywords: Sean Silverthorne
  • 05 Mar 2019
  • First Look

New Research and Ideas, March 5, 2019

tighter coupling is more likely in suppliers with certain types of managerial structures (certified management system and unions). We also find important interactions between these organizational structures: managerial structures offset... View Details
Keywords: Dina Gerdeman
  • 24 Sep 2001
  • Research & Ideas

Why the Internet Doesn’t Change Everything

In 1995, the Vatican dismissed an outspoken French bishop named Jacques Gaillot. Arguing that Gaillot had been far too liberal for the Church's doctrine, Vatican officials removed him from his diocese outside Paris and sent him to... View Details
Keywords: by Debora L. Spar
  • 11 Jun 2012
  • Research & Ideas

When Business Competition Harms Society

Agency to institute such a program. The researchers examined the prevailing inspection system called On-Board Diagnostics II (OBD-II), which tests for excessive carbon monoxide, hydrocarbons, and nitrogen oxides, and also checks the... View Details
Keywords: by Carmen Nobel; Auto
  • 06 Mar 2006
  • What Do You Think?

The China Dilemma for U.S. Firms: Comply, Resist, or Leave?

General Motors and others during apartheid. For General Motors, the issues had to do with employment policies and whether or not to sell autos in a repressive society. For companies like Cisco Systems and Microsoft, the question has... View Details
Keywords: by James Heskett; Technology
  • 24 Jul 2007
  • First Look

First Look: July 24, 2007

implementation of a lean operating system at an Indian software services firm. By studying the introduction and impact of lean management techniques in a nontraditional setting we are able to move beyond the artifacts and gain insight... View Details
Keywords: Martha Lagace
  • 05 Apr 2011
  • First Look

First Look: April 5

those that return instantaneous results—even when those results are identical. In five experiments that simulate service experiences in the domains of online travel and online dating, we demonstrate the impact of the labor illusion on... View Details
Keywords: Sean Silverthorne
  • 23 Jun 2003
  • Research & Ideas

Historically Speaking: A Roundtable at HBS

Professor Tedlow, that RCA is now "merely a brand name and not a terribly important one." IBM, however, has survived numerous challenges and is still, according to Professor Chandler, "the most important computer company in... View Details
Keywords: by Jim Aisner
  • 20 Jul 2010
  • First Look

First Look: July 20

management of Vale, a Brazilian diversified mining company and the largest iron ore producer in the world, was under pressure from at least two fronts. First, the emergence of China as the most important consumer of iron ore in the last few years had changed the... View Details
Keywords: Martha Lagace
  • 30 May 2005
  • Research & Ideas

Germany’s Pioneering Corporate Managers

system in Germany is more cumbersome than the U.S. system. Germans are more formal in their interpersonal behavior inside corporations than Americans, which often leads to an appearance of stuffiness or stiffness. The use of titles or... View Details
Keywords: by Sean Silverthorne
  • 21 Sep 2009
  • Research & Ideas

Excessive Executive Pay: What’s the Solution?

have their director candidates' names included on the ballots sent out by the company (dissident shareholders now must send out their own ballots); puts an end to staggered boards at all companies (boards traditionally elect one-third of... View Details
Keywords: by Roger Thompson

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