Publications

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16 May 2014
Blog Post

Leveraging Big Data to Improve Recruiting

Organizations everywhere are turning to Big Data to make smarter decisions. But how can you leverage it to improve the recruiting process? As the Assistant Director of Market Intelligence within the Career & Professional View Details

13 Jan 2021
Research & Ideas

How 'Small C' Change Can Beat Large-Scale Rebuilding

to generate fresh momentum and bring in independent perspectives. It is easy to decipher the purpose. The team in action, after all, is the team portraying the downturn. But how effective is Big C change in reality? The answer may lie in View Details

Keywords: by Boris Groysberg, Sascha L. Schmidt, and Sebastian Flegr; Sports

September 2015 (Revised March 2016)
Case

Intuit: Turbo Tax PersonalPro - A Tale of Two Entrepreneurs

By: Shikhar Ghosh, Joseph Fuller and Michael Roberts

The case provides a vehicle for teaching about both corporate intrapreneurship and the use of lean startup methods. It tells the story of a product manager within Intuit who develops an idea for a new product that spans two of the company's existing business... View Details

Keywords: Business Units; Business or Company Management; Applications and Software; Accounting; Product Development; Financial Services Industry

2016
Working Paper

Pros vs Joes: Agent Pricing Behavior in the Sharing Economy

By: Jun Li, Antonio Moreno and Dennis J. Zhang

One of the major differences between markets that follow a “sharing economy” paradigm and traditional two-sided markets is that the supply side in the sharing economy often includes individual nonprofessional decision makers, in addition to firms and professional... View Details

Keywords: Two-sided Market; Sharing Economy; Behavioral Economics; Revenue Management; Hospitality; Two-Sided Platforms; Price; Behavior; Experience and Expertise

SSRN

20 Oct 2016
Blog Post

An Interview with Associate Director, Phillip Andrews

What did you do before you came to CPD? Before I joined the Career & Professional Development (CPD) team, I spent two years as a case researcher working with faculty to View Details

Keywords: All Industries

09 May 2006
News

The 'White Coat' Economy of Massachusetts

07 Jul 2003
What Do You Think?

Can We Have Too Much Productivity Improvement?

as the result of exporting jobs to China, India, and other developing economies. Still others argued that the issue relates to end objectives, not the means, of achieving greater productivity. Jim Noon characterized the first point of... View Details

Keywords: by James Heskett

Teaching Interest

Overview

Michael has experience in both lecture-based and experiential education teaching methods.

He designed and teaches a 2-day professional development course at Harvard titled “Collaborative Leadership: Building the Organization of the Future” that provides... View Details

March 2019
Case

DayTwo: Going to Market with Gut Microbiome

By: Ayelet Israeli and David Lane

DayTwo is a young Israeli startup that applies research on the gut microbiome and machine learning algorithms to deliver personalized nutritional recommendations to its users in order to minimize blood sugar spikes after meals. After a first year of trial rollout in... View Details

21 Oct 2019
Blog Post

Know Your Audience: Recruiting HBS Students for Consumer Products

Director and Career Coach Katja Frey – Recruiting Relations Manager Get to know Lauren and Katja, the Career & Professional Development team that manages relationships with Consumer Products companies... View Details

Keywords: Consumer Products / Retail

June 1996 (Revised November 1996)
Background Note

Economic Gains from Trade: Comparative Advantage

By: Robert E. Kennedy and Nancy F. Koehn

How nations trade and whether they benefit from it are two of the oldest and most important questions in political economy. In the 170 years since David Ricardo formally developed the theory of comparative advantage, it has become one of the principles most widely... View Details

Keywords: Business Model; Microeconomics; Trade; Cost Management; Business and Government Relations

February 2004 (Revised March 2006)
Case

Pratt & Whitney: Engineering Standard Work

By: H. Kent Bowen and Courtney Purrington

As the engineering of state-of-the-art jet engines becomes more and more complex, Pratt & Whitney leaders face major competitive problems. Product development projects are not meeting the cost, quality, and lead-time targets. The leadership develops a design,... View Details

Keywords: Design; Engineering; Cost; Knowledge Management; Time Management; Product Launch; Standards; Product Development; Problems and Challenges; Quality; Creativity; Competitive Strategy; Manufacturing Industry