Design Thinking - Publications - Faculty & Research

14 Feb 2011
Research & Ideas

Clay Christensen’s Milkshake Marketing

organizations are already organized around product categories or customer categories," Christensen says, "and therefore people only see opportunities within this little frame that they've stuck you in. So you have to think inside of a... View Details

Keywords: by Carmen Nobel; Retail; Service; Consumer Products; Food & Beverage

09 May 2014
Working Paper Summaries

‘My Bad!’ How Internal Attribution and Ambiguity of Responsibility Affect Learning from Failure

Keywords: by Christopher G. Myers, Bradley R. Staats & Francesca Gino

23 Aug 2019
Blog Post

A Summer of Peaks and Swells: Interning at Patagonia

Before arriving to Harvard Business School, I had built my career around bringing crazy ideas to life at Google in a variety of operations, strategy, and design roles. I was surrounded by incredible people, learned from world class... View Details

Keywords: Technology; Consumer Products / Retail

08 Nov 2023
Blog Post

Zone Defense: These self-driving, AI-powered drones do recon so soldiers don’t have to

deployed, couldn’t understand why the military would design a high-tech armored suit for a person when artificial intelligence could do the job with significantly less risk. “Why wouldn’t they just put in a computer to control the suit?”... View Details

Keywords: Technology; Entrepreneurship

Program

Rising Generation in the Family Enterprise

Summary As a member of a family with a significant business legacy, you may feel both incredibly lucky and weighed down with responsibility. How can you best deploy your talents, capabilities, and resources? How should you think about the... View Details

Program

Growing as a Purposeful Leader

leader able to deal with increasing demands and complex challenges Lead in an era in which the mission of leaders has broadened considerably Change the way you think about your company and your role as a leader Leverage your motivations... View Details

Research Summary

Social Innovation

My intellectual agenda addresses this question: How to innovate to solve the world’s toughest challenges? Out of the earth’s population, about 2 billion can afford good products whereas the remaining 5 billion are poor and therefore are nonconsumers.... View Details

15 Aug 2019
Blog Post

The Social Enterprise Initiative at HBS

in student, staff, and faculty lives. It provides opportunities to go deeper. It can help launch your startup. In particular, the Social Enterprise Initiative is the nexus of activity in thinking about how to apply business skills to have... View Details

Program

Making Corporate Boards More Effective

operate—rather, each board must develop practices that suit the unique needs of its company and management. As you examine the latest thinking on the internal function of corporate boards, interaction with management, and overall board... View Details

31 Oct 2019
Blog Post

5 Things on My Mind in the Second Year of the MS/MBA: Engineering Sciences Program

engineering quite yet. I chose Harvard’s MS/MBA: Engineering Sciences Program because of its interdisciplinary approach to bridge the gap between engineering and business. I saw that the program consisted of not only engineering and business classes, but also... View Details

Program

Leading and Building a Culture of Innovation

practice to encourage behaviors that drive creative thinking and a new level of collaborative learning across your team and organization Create a culture that promotes both incremental and breakthrough change Build agility and respond... View Details

Web

Lifelong Learning - Alumni

six free sessions a year. Spark (from Harvard ManageMentor) Advance your skills and career with curated content from HMM Spark. Designed for easy self-guided access and deep learning. Working Knowledge Get the latest research and View Details

12 Mar 2024
HBS Case

How Used Products Can Unlock New Markets: Lessons from Apple's Refurbished iPhones

Some of Apple’s most loyal customers think nothing of upgrading to the latest iPhone every time one comes out. But what about consumers who can’t splurge on a $1,000 iPhone 15 Pro? And what about the electronic waste that would accrue if people threw away functional... View Details

Keywords: by Rachel Layne; Electronics; Information Technology

04 Mar 2024
What Do You Think?

Do People Want to Work Anymore?

represented himself as a successful entrepreneur. The gist of the letter was that there was one thing wrong with what we wrote. It was that: “People don’t want to work any more. So I’ve designed my jobs accordingly. They can be performed... View Details

Keywords: by James Heskett

June 2020
Case

RBC: Transforming Transformation (A)

By: Ethan Bernstein, Francesca Gino and Aldo Sesia

In 2017, the Royal Bank of Canada (RBC), a Canadian financial icon, mandated a swat team of “enablers of collaboration” (their job description) to support the personal and commercial bank in the enterprise-wide RBC Cultural Transformation initiative. Historically,... View Details

Keywords: Service Delivery; Information Technology; Transformation; Change Management; Collaborative Innovation and Invention; Innovation and Management; Decision Making; Human Resources; Management Systems; Organizational Design; Organizational Structure; Groups and Teams; Management Teams; Banking Industry; Financial Services Industry; Canada

Citation

Educators

Purchase

24 Jul 2018
First Look

New Research and Ideas, July 24, 2018

some markets are repugnant in the sense that some people think they should be banned, even though others want to participate in them. Laws banning such markets often contribute to the design of illegal black... View Details

Keywords: Dina Gerdeman

03 Mar 2009
First Look

First Look: March 3, 2009

Several conclusions arise than can help inform the design of care delivery platforms for HIV/AIDS. Download the paper: http://www.hbs.edu/research/pdf/09-093.pdf Cases & Course MaterialsAccenture's War for Talent in India Harvard... View Details

Keywords: Martha Lagace

27 Aug 2013
First Look

First Look: August 27

Publications August 2013 Journal of Financial Economics The Performance of Corporate Alliances: Evidence from Oil and Gas Drilling in the Gulf of Mexico By: Beshears, John Abstract—I use data on oil and gas drilling in the Gulf of Mexico to measure how a corporate... View Details

Keywords: Sean Silverthorne

09 May 2024
Research & Ideas

Called Back to the Office? How You Benefit from Ideas You Didn't Know You Were Missing

classrooms, labs, dining halls, and elsewhere on campuses have a unique influence on the course of scientific research, according to the study, coauthored by Eamon Duede, a postdoctoral fellow at the Digital Data Design Institute at... View Details

Keywords: by Ben Rand

22 Feb 2024
Research & Ideas

How to Make AI 'Forget' All the Private Data It Shouldn't Have

Trustworthy AI Lab at the Digital Data Design Institute at Harvard. Neel shared insights on the nascent field that focuses on wiping the powerful technology’s virtual memory. “Increasingly, these models are trained on very large datasets... View Details

Keywords: by Rachel Layne; Technology; Information Technology

Publications