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- Faculty Publications (153)
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- All HBS Web (662)
- Faculty Publications (153)
- 24 Nov 2003
- Research & Ideas
Boards and Corporate Governance: A Balanced Scorecard Approach
on the boards that approved these strategies. For example, about two-thirds of acquisitions fail to break even. Because acquisitions require board approval, they are a clear measure of board decision-making. The fact that so many... View Details
Keywords: Re: Robert S. Kaplan & Krishna G. Palepu
- 26 Nov 2001
- Op-Ed
Why Corporate Budgeting Needs To Be Fixed
Then there's the recent debacle involving a big beverage company. The vice president of sales for one of the company's largest regions dramatically underpredicted demand for an upcoming major holiday. His motivation was simple—he wanted... View Details
Keywords: by Michael C. Jensen
- 07 Sep 2021
- Research & Ideas
Who Pays For Wildfire and Hurricane Damage? Everyone.
New Mexico homeowners might think their inland location buffers them from the financial toll of climate change, but they’re still paying for climate-related property damage occurring in coastal states. New research finds that homeowners in New Mexico and other states... View Details
- 21 Feb 2005
- Op-Ed
Is Business Management a Profession?
medicine in recent years.) This shortcoming, we believe, has a direct bearing on society's ability to demand and obtain responsible conduct from executives, as well as on management's ability to maintain the public trust required for the... View Details
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
their value proposition to reflect ever-evolving demand conditions and discover new growth opportunities. They adapt their approach toward HR management to preserve business viability while maintaining employees’ safety and well-being.... View Details
- Web
HBS - Financials | Supplemental Financial Information
since its creation has been remarkable, spurred by the demand for a high-quality online business education as a tool for career and personal advancement. Expanding its course portfolio with timely new offerings, HBS Online launched... View Details
- Web
Frequently Asked Questions | HBS Online
portfolio theory, and risk and return. Can I use this course for CFA Institute credit? CFA Institute (including the Chartered Financial Analyst and Certificate in Investment Performance Measurement programs) allows its members the ability... View Details
- Web
Entrepreneurial Management Awards & Honors - Faculty & Research
A. Hidalgo. Scott Duke Kominers : Winner of the 2018 Western Economic Association International Best Economic Inquiry Article Award for “Big Data and Big Cities: The Promises and Limitations of Improved Measures of Urban Life” with Edward... View Details
- 12 May 2020
- Research & Ideas
It’s Time To Relaunch Your Remote Team
availability at certain times of the day. In these circumstances, it’s crucial to know how team members are coping with the added demands so that the team is able to support members, manage deadline expectations, and rebalance task loads... View Details
Keywords: by Tsedal Neeley
- 13 Nov 2019
- Research & Ideas
Don't Turn Your Marketing Function Over to AI Just Yet
perspective, using basic economic principles—assuming customers prefer lower-priced products, for example—to build models that can begin to explain how consumers approach online search. (See Large-Scale Demand Estimation with Search... View Details
Keywords: by Kristen Senz
- Web
HBS - Financials | Supplemental Financial Information
enrollment increased 2 percent to nearly 42,000. While enrollment growth slowed from fiscal 2022, the group continued to see strong demand from women, minority, and international participants, while maintaining an overall completion rate... View Details
- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
even more difficult than in the past. Why the concern about coordination between sales and marketing? Every business exists for financial performance—making money. We know generally how to measure it across different companies and... View Details
Keywords: by Benson Shapiro
- 01 Feb 2002
- News
It's academic. (Not!)
information technology and management, or organizational behavior. That broad range of choices, coupled with the satisfaction of conducting research in the field, generates an extraordinary demand for the handful of available places each... View Details
- 10 Feb 2003
- Research & Ideas
Commodity Busters: Be a Price Maker, Not a Price Taker
Business is about making money, not measuring macho. The scrap heap of business disasters is littered with managers whose ego drive overwhelmed good business sense. Founder and former chief executive Ray Noorda had a wonderful business in... View Details
Keywords: by Benson P. Shapiro
- 13 Oct 2009
- Research & Ideas
7 Lessons for Navigating the Storm
strikes. It's as if doing so is tantamount to admitting failure as a leader. This tension is not necessarily surprising. Fortune 500 CEOs are some of the most driven, results-oriented people on the planet. Because their jobs compel them to View Details
Keywords: by Martha Lagace
- 01 Dec 2009
- News
One Man Crime Wave
affair was an expression of rebellion, his doctor says, “I tell you, Carl, nobody will ever be able to measure all the human misery that is the indirect result of the inescapable boredom and sense of purposelessness that derives from a... View Details
- Web
2024 Reunion Presentations - Alumni
philanthropy. Conducting Business Experimentation Professor Benjamin Roth + More Info - Slides – Less Info - Slides This interactive lecture will introduce the tools of randomized experimentation (A/B tests, RCTs, etc.) for both measuring... View Details
- 18 Mar 2009
- Research & Ideas
Marketing After the Recession
to plan ahead: Focus on high-potential customers. Make sure you focus on building relationships with ambitious customers in growth industries where pent-up demand is going to be unleashed once the economy turns the corner. If you're... View Details
- 14 Jul 2003
- Research & Ideas
Keeping Your Balance With Customers
A successful CM strategy must address each of the following processes. (Typical objectives and measures for customer management are shown in Figure 1.) 1. Customer selection. The customer selection process begins with an understanding of... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 07 Aug 2000
- Research & Ideas
Rocket Science Retailing
high at that outlet, while the Boston store might stock relatively few items in this category because demand is lower there. Why don't more retailers customize their inventories? The answer, as we explain later on, lies in slow supply... View Details