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Show Results For
- All HBS Web
(662)
- People (1)
- News (175)
- Research (348)
- Events (4)
- Multimedia (9)
- Faculty Publications (203)
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- 04 Apr 2011
- Research & Ideas
Attention Medical Shoppers: What Health Care Can Learn from Walmart and Amazon
colleagues at Brigham and Women's Hospital worked with safety experts at the aerospace and defense giant Boeing, and developed a checklist for surgeons. Among the heretofore commonly-missed items on the list: making sure everyone in the... View Details
- 22 Feb 2010
- Op-Ed
Tragedy at Toyota: How Not to Lead in Crisis
insiders who are defensive about criticism. He should add the world's top quality experts to his fix-it team and listen carefully to their advice. 3: Dig deep for the root cause. When Toyota's problems first surfaced, the company blamed a... View Details
- 15 Aug 2016
- Research & Ideas
Black Swans and Big Trends Can Ruin Anyone's Internet Prediction
businesses, I’ll let Speed Trap’s content speak for itself. With respect to the book’s conservative tone, I do think I was reflecting the Zeitgeist. If you are skeptical, read Michael Lewis’s 2002 New York Times Magazine article “In View Details
- 15 Jan 2019
- First Look
New Research and Ideas, January 15, 2019
blink if Lockheed Martin, Boeing, or other large defense companies proposed a $60 million effort to do the same, but would it make Shield AI, barely two years past founding, look arrogant, ignorant, or both? Purchase this... View Details
Keywords: Dina Gerdeman
- 10 Sep 2013
- First Look
First Look: September 10
opportunities for changes in corporate culture to encourage sustainability. While the U.S. chemical industry remained defensive and focused on legal compliance, there was a greater proactivity among the German firms. This paper stresses... View Details
Keywords: Sean Silverthorne
- 17 Feb 2003
- Research & Ideas
Tales of the Newly-minted MBA
accompanies most jobs. "Networking and building relationships are key—pay attention to those 'softer' skills," advised Gonsalves, sector head of Goldman, Sachs & Co.'s Aerospace & Defense Group and a managing director in... View Details
Keywords: by Julia Hanna
- 03 Jan 2016
- Research & Ideas
NFL Black Monday: How Much Do Coaches Really Matter?
passing and running, defensive formations to protect the pass and the run—that Holcomb, Holmes Jr., and Connelly called resource bundles. Head coaches rely on their evaluations of players’ skills, and they reallocate players with specific... View Details
- 03 Feb 2009
- First Look
First Look: February 3, 2009
when compared to defense and healthcare expenditures, not to mention the costs incurred recently rescuing failing banks and automakers, among others. But the picture changes when we consider the long-run consequences of policies that... View Details
Keywords: Martha Lagace
- 20 May 2013
- Op-Ed
Making America an Industrial Powerhouse Again
industries. Research funded by the Defense Advanced Research Projects Agency (DARPA) sowed the seeds for the internet and advanced computer graphics. And massive investments by the National Institutes of Health in biomedical research,... View Details
- 05 May 2003
- What Do You Think?
Is This a Golden Era for Marketing Productivity?
Summing Up Questions raised in this month's column about the possibility of an era of marketing productivity based on innovative research techniques evoked a number of skeptical comments. However, in defense of such techniques, B. V.... View Details
Keywords: by James Heskett
- 25 Oct 2011
- First Look
First Look: October 25
the trading of patents: brokers, non-practicing entities (NPEs), defensive aggregators, online platforms, auctions, and unique entities such as Intellectual Ventures. We discuss the fundamental causes for the lack of liquidity in the IP... View Details
Keywords: Sean Silverthorne
- 05 Jun 2013
- Op-Ed
Corporate Leaders Need to Step Up on Climate Change
Green initiatives are ubiquitous these days, implemented with zeal at companies like Dupont, IBM, Walmart, and Walt Disney. The programs being rolled out—lighting retrofits, zero-waste factories, and carpool incentives—save money and provide a green glow. Most large... View Details
Keywords: by Michael Toffel & Auden Schendler
- 07 Sep 2011
- First Look
First Look: Sept. 7
Fragmented upstream and downstream channels instead persist, with strong odds against upstream suppliers waging a successful defense of material interests. Such distinctive industrial structures, we show, were a direct result of whether... View Details
Keywords: Sean Silverthorne
- 02 Feb 2015
- Research & Ideas
Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t
digital technologies and business models. The Incumbents' Challenge As competitors attempt to wedge their way between incumbents and their customers, decoupling presents a difficult challenge. One counter-strategy is what Teixeira calls recoupling. "Intuitively, the... View Details
Keywords: by Michael Blanding
- 17 Oct 2012
- Research & Ideas
America Needs a Manufacturing Renaissance
for basic scientific research through newly created agencies such as the National Science Foundation (NSF) and the National Institutes of Health (NIH), and through existing agencies such as the Department of Defense and Department of... View Details
- 16 Apr 2001
- Research & Ideas
Brand Power from Wedgwood to Dell: Part One
changing social hierarchy and Wedgwood's bringing what had been the trappings of a small minority, the aristocracy, to the growing middling classes at a moment when Britain was industrializing. From a branding standpoint, it is a brilliant example of creating a fairly... View Details
Keywords: by Martha Lagace
- 02 Jul 2024
- Book
Five Essential Elements to Build the Capital You Need to Lead
defensive back, and maybe he saw some innate coaching potential (my superpower) in the way I interacted with the other kids. Whatever the case may be, that capability, especially that coaching and encouraging potential, was the groundwork... View Details
Keywords: by Dina Gerdeman
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
of these targeted coupon promotions as a defensive strategy against their challengers. Overall, retailer-initiated loyalty systems are truly triple win marketing activities simultaneously benefiting retailers (more loyalty, more sales,... View Details
- 20 Apr 2016
- Research & Ideas
When CEOs Become Activists
passed the Religious Freedom Restoration Act (RFRA), allowing businesses to cite religious freedom as a defensible reason to deny service to a customer. Critics, who included a number of high-profile CEOs, argued that the law granted... View Details
- 21 Mar 2004
- Research & Ideas
Loyalty: Don’t Give Away the Store
rewards programs as a defense mechanism. They just try to copy what the competition is doing. If that is all that you do, then you are not clear in your own mind about what can be done with the help of these programs. Unless you have... View Details