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Show Results For
- All HBS Web
(10,721)
- People (29)
- News (2,575)
- Research (7,056)
- Events (43)
- Multimedia (285)
- Faculty Publications (5,516)
- 25 Oct 2012
- News
Decision Time: Why Do Some Leaders Leave A Mark?
- 04 Apr 2013
- News
Why our decisions get derailed and how to counter them
- 11 Aug 2014
- Working Paper Summaries
Decision Making Under Information Asymmetry: Experimental Evidence on Belief Refinements
Keywords: by William Schmidt & Ryan W. Buell
- April 2023
- Case
Fizzy Fusion: When Data-Driven Decision Making Failed
By: Michael Parzen, Eddie Lin, Douglas Ng and Jessie Li
This is a case about a fictional New York beverage company called Fizzy Fusion. The business is facing supply chain and inventory management challenges with its new product, SparklingSip. Despite seeking help from a data science consulting firm, the machine learning... View Details
Keywords: Supply Chain Management; Production; Risk and Uncertainty; Analytics and Data Science; Food and Beverage Industry
Parzen, Michael, Eddie Lin, Douglas Ng, and Jessie Li. "Fizzy Fusion: When Data-Driven Decision Making Failed." Harvard Business School Case 623-071, April 2023.
- September 2022
- Supplement
Reflecting on the Decision Point (Deborah Lovich)
By: David G. Fubini and Patrick Sanguineti
Fubini, David G., and Patrick Sanguineti. "Reflecting on the Decision Point (Deborah Lovich)." Harvard Business School Multimedia/Video Supplement 423-705, September 2022.
- September 2016
- Article
Bounded Awareness: Implications for Ethical Decision Making
By: Max Bazerman and Ovul Sezer
In many of the business scandals of the new millennium, the perpetrators were surrounded by people who could have recognized the misbehavior, yet failed to notice it. To explain such inaction, management scholars have been developing the area of behavioral ethics and... View Details
Keywords: Ethics
Bazerman, Max, and Ovul Sezer. "Bounded Awareness: Implications for Ethical Decision Making." Organizational Behavior and Human Decision Processes 136 (September 2016): 95–105.
- 15 Mar 2013
- News
Take Your 'Emotional Temperature' Before Making Decisions
- 05 Aug 2010
- News
Google Wave Decision Shows Strong Innovation Management
- Research Summary
Adoption of Machine Learning Models in Real World Decision Making
The goal of this research is to assess the impact of deploying machine learning models in real world decision making in domains such as health care. View Details
- 2025
- Working Paper
Choosing and Using Information in Evaluation Decisions
By: Katherine Baldiga Coffman, Scott Kostyshak and Perihan O. Saygin
We use a controlled experiment to study how information acquisition impacts candidate evaluations. We provide evaluators with group-level information on performance and the opportunity to acquire additional, individual-level performance information before making a... View Details
Keywords: Discrimination; Beliefs; Stereotypes; Gender; Prejudice and Bias; Selection and Staffing; Performance Evaluation
Coffman, Katherine Baldiga, Scott Kostyshak, and Perihan O. Saygin. "Choosing and Using Information in Evaluation Decisions." Working Paper, February 2025.
- 2011
- Book
Business Intelligence: Making Decisions through Data Analytics
By: Jerzy Surma
Surma, Jerzy. Business Intelligence: Making Decisions through Data Analytics. New York: Business Expert Press, 2011.
- 01 Nov 2007
- Conference Presentation
Decision Amnesia: Motivated Forgetting of Difficult Choices
By: Zoe Chance and Michael I. Norton
- August 1982
- Supplement
American President Lines Ltd.: CMS-I Decision (B)
By: James I. Cash Jr. and Michael R. Vitale
Cash, James I., Jr., and Michael R. Vitale. "American President Lines Ltd.: CMS-I Decision (B)." Harvard Business School Supplement 183-036, August 1982.
- 28 Jul 2009
- News
Independent minds make for better health-care decisions
- 2011
- Working Paper
The Impact of Forward-Looking Metrics on Employee Decision Making
By: Pablo Casas-Arce, F. Asis Martinez-Jerez and V.G. Narayanan
This paper analyzes the effects of providing forward-looking metrics on employee decision making. We use data from a southern European bank that, in April 2002, started providing its branch managers with customer lifetime value (CLV) information about mortgage... View Details
- Article
Market Heterogeneity and Local Capacity Decisions in Services
By: Dennis Campbell and Frances X. Frei
We empirically document factors that influence how local operating managers use discretion to balance the tradeoff between service capacity costs and customer sensitivity to service time. Our findings, using data from one of the largest financial services providers in... View Details
Keywords: Customer Satisfaction; Cost; Standards; Service Delivery; Service Operations; Performance Capacity; Performance Productivity; Financial Services Industry; United States
Campbell, Dennis, and Frances X. Frei. "Market Heterogeneity and Local Capacity Decisions in Services." Manufacturing & Service Operations Management 13, no. 1 (Winter 2011): 2–19. (Lead Article.)
- 05 Jul 2012
- News
What Now? Health Care After the Supreme Court's Decision
- 01 Feb 1997
- News
Leading the Way In Negotiation and Decision Making
chair of the Negotiation and Decision Making unit. Indeed, the field has grown so important that in 1994 HBS became the first major business school to require a full negotiation course for MBAs. In that popular new course, which draws on... View Details
Keywords: Judith A. Ross
- 13 Jul 2016
- News
Howard Raiffa, Mathematician Who Studied Decision Making, Dies at 92
- 2012
- Working Paper
Private and Public Decisions in Social Dilemmas: Evidence from Children's Behavior
Substantial research with adult populations has found that selfish impulses are less likely to be pursued when decisions are publicly observable. To the best of our knowledge, however, this behavioral regularity has not been systematically explored as potential... View Details
Keywords: Research; Age Characteristics; Behavior; Decisions; Games, Gaming, and Gambling; Announcements; Situation or Environment
Houser, Daniel, Natalia Montinari, and Marco Piovesan. "Private and Public Decisions in Social Dilemmas: Evidence from Children's Behavior." Harvard Business School Working Paper, No. 12-073, February 2012.