Decision-making Process - Publications - Faculty & Research

13 Nov 2019
Research & Ideas

Don't Turn Your Marketing Function Over to AI Just Yet

leverage content from customers’ product reviews to identify their future needs. But here the human analysts are key players. They must review the selected content and formulate customer needs, because natural language processing... View Details

Keywords: by Kristen Senz

07 Jun 2004
Research & Ideas

What Drives Supply Chain Behavior?

supply chain problem space to include, among other things, the assignment of roles and decision rights among the coordinating partners, the selection of partners, the design of incentives, and the design of processes to monitor... View Details

Keywords: by Sarah Jane Johnston

29 Jan 2013
First Look

First Look: Jan. 29

research as well as economic, organizational, and cross-disciplinary methodologies. The innovative process is broadly considered here, as well as the technologies that result from it, including business model innovation, service-level... View Details

Keywords: Sean Silverthorne

10 Sep 2020
Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

Series How Remote Work Changes What We Think About Onboarding What Leaders Can Do to Fight the COVID Fog It’s Time to Reset Decision-Making in Your Organization What the Stockdale Paradox Tells Us About Crisis Leadership Protect the core... View Details

Keywords: by Boris Groysberg and Katherine Connolly Baden

12 Nov 2021
News

Alumni Business Leaders on Confronting the Climate Change Challenge

health justice, and social justice. Ultimately, we need to create a new decision-making paradigm, where our business strategies and choices fully consider the short- and long-term impacts we have on the environment, on communities, and on... View Details

03 Jan 2011
Research & Ideas

Most Popular Articles of 2010

to Make Careful Decisions? Summing up reader responses, Professor Jim Heskett finds compelling arguments for a process involving intuition based on analysis and experience. Should people also make their own View Details

Keywords: by Staff

13 Jan 2021
Research & Ideas

How 'Small C' Change Can Beat Large-Scale Rebuilding

modest manner, Flick always shared the recognition of success with the team and his staff. In challenging times, the team effort is all that counts. A close involvement of those affected in the decision-making View Details

Keywords: by Boris Groysberg, Sascha L. Schmidt, and Sebastian Flegr; Sports

Web

HBS - The year in Review

core activities of teaching, research, and disseminating ideas. Faculty and students alike embraced the custom technology that enabled teaching and learning both in the classroom and remotely. They were supported by hundreds of frontline staff who came to campus every... View Details

Web

Frequently Asked Questions | HBS Online

code enrollment. How quickly can our participants start learning? The contracting process takes at least 2 – 4 weeks. Requests for non-standard terms or modifications will extend this process. The deadline to enroll in our courses is 5... View Details

21 Apr 2021
Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

Leadership It’s Time to Reset Decision-Making in Your Organization What Leaders Can Do to Fight the COVID Fog How Remote Work Changes What We Think About Onboarding Acknowledging that people are having a hard time whether or not they are... View Details

Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden

19 Sep 2016
Research & Ideas

Why Isn't Business Research More Relevant to Business Practitioners?

not see their role ‘as an enabler of direct public participation in decision-making through formats such as deliberative meetings, and do not believe there are personal benefits for investing in these activities.’ And yet if society is to... View Details

Keywords: by Carmen Nobel; Education

08 Apr 2002
Research & Ideas

How to Negotiate “Yes” Across Cultural Boundaries

deeper cultural tendencies as well. But my research shows that there's another, equally treacherous, aspect to cross-border negotiation that's been largely overlooked in the literature: the ways that people from different regions come to agreement, or the View Details

Keywords: by James K. Sebenius

27 Aug 2012
Research & Ideas

Employee-Suggestion Programs That Work

decision-making biases. "Basically, people place more value on a good outcome today than a better outcome for which they would have to wait for two weeks," she says. "That's why I think process improvement... View Details

Keywords: by Paul Guttry

28 Sep 2009
Research & Ideas

Improving Accountability at the World Bank

information disclosure proposed by the Global Transparency Initiative (2009). 4. Expand and protect political space for democratic and participatory decision-making in national political processes. The potential for democratic,... View Details

Keywords: by Alnoor Ebrahim

06 Jun 2005
Research & Ideas

Don’t Listen to “Yes”

guidelines you've identified for (1.) sparking constructive conflict; and (2.) devising a decision-making process that will be fair and effective? A: To be effective, leaders need to ensure that conflict... View Details

Keywords: by Martha Lagace

Web

Behavioral Economics for Managerial Decision Making - Course Catalog

through processes that include nudges, incentives, and organizational changes. Leveraging experiments. How can experiments guide managerial decisions? We develop a basic understanding of experiments, address their value in assessing the... View Details

01 Mar 2018
News

Research Brief: A Path to Moral Management

and you have to meet budgetary numbers, you can forget about morals.” How do we educate students to avoid Hoffenberg’s path? Soltes has three suggestions. The first is to integrate ethical decision-making with core-discipline courses like... View Details

Keywords: Jennifer Myers

02 Feb 2004
What Do You Think?

Leadership: A Matter of Sustaining or Eliminating Groupthink?

down to being an approachable leader." But "once a decision is made ... public criticism of that particular decision should be actively discouraged ... ." As Ina Ferber put it, "… it is important to avoid groupthink during a View Details

Keywords: by James Heskett

15 Oct 2001
Research & Ideas

Four Questions for David Garvin and Michael Roberto

assess the decision-making process at their companies. How often should leaders do such self-assessment? A: They should use the litmus test—in real time—as they wrestle with all major strategic decisions.... View Details