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  • All HBS Web  (10,970)
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  • February 1991
  • Case

Burlington Northern: The ARES Decision (A)

By: Julie H. Hertenstein and Robert S. Kaplan
Burlington Northern's decision whether to invest in ARES, an automated train control system, is a ($350 million) strategic investment in information technology. Although set in a service industry (railroad) the issues around this decision arise in many organizations... View Details
Keywords: Investment; Rail Transportation; Information Technology; Competitive Strategy; Performance Evaluation; Performance Effectiveness; Cost vs Benefits; Technology Adoption; Technological Innovation; Customers; Quality; Rail Industry
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Hertenstein, Julie H., and Robert S. Kaplan. "Burlington Northern: The ARES Decision (A)." Harvard Business School Case 191-122, February 1991.
  • 2006
  • Working Paper

Too Hot to Handle? Engaging in Hot Conflict to Make Better Decisions and Build Resilient Management

By: Amy C. Edmondson and Diana M. Smith
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Edmondson, Amy C., and Diana M. Smith. "Too Hot to Handle? Engaging in Hot Conflict to Make Better Decisions and Build Resilient Management." Harvard Business School Working Paper, No. 06-030, January 2006. (Revised July 2006.)
  • February 1991
  • Case

Burlington Northern: The ARES Decision (B)

By: Julie H. Hertenstein and Robert S. Kaplan
The ARES team formally proposes that Burlington Northern implement the ARES system. The project meets resistance. In light of financial restructuring and high level of debt, executives wonder whether the company can afford ARES. Weak links during the ARES development... View Details
Keywords: Accounting Audits; Restructuring; Cost vs Benefits; Decision Choices and Conditions; Borrowing and Debt; Capital Budgeting; Projects; Technology Adoption; Service Industry
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Hertenstein, Julie H., and Robert S. Kaplan. "Burlington Northern: The ARES Decision (B)." Harvard Business School Case 191-123, February 1991.
  • Research Summary

Overview

Grant uses a combination of laboratory and field experiments to harness consumers' cognitive and affective resources to increase their well-being. Consumers make countless daily decisions in the pursuit of happiness -- whether and how to spend or save their money, what... View Details
Keywords: Well-being; Judgment And Decision Making; Health; Prosocial Behavior
  • December 1971 (Revised November 1975)
  • Background Note

Note on Decision Analysis

By: Paul W. Marshall
Keywords: Decision Making; Management Analysis, Tools, and Techniques
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Marshall, Paul W. "Note on Decision Analysis." Harvard Business School Background Note 172-221, December 1971. (Revised November 1975.)
  • 07 Apr 2021
  • Research & Ideas

How Teams Work: Lessons from the Pandemic

When COVID-19 first sent office employees home last year, many managers filled their teams’ calendars with online check-ins, drop-ins, and updates to make up for the loss of spontaneous interactions—often sinking morale and efficiency.... View Details
Keywords: by Kristen Senz
  • 2021
  • Working Paper

When Does Uncertainty Matter?: Understanding the Impact of Predictive Uncertainty in ML Assisted Decision Making

By: Sean McGrath, Parth Mehta, Alexandra Zytek, Isaac Lage and Himabindu Lakkaraju
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McGrath, Sean, Parth Mehta, Alexandra Zytek, Isaac Lage, and Himabindu Lakkaraju. "When Does Uncertainty Matter?: Understanding the Impact of Predictive Uncertainty in ML Assisted Decision Making." Working Paper, January 2021.
  • 07 Mar 2022
  • News

Effective Leaders Share the Spotlight with Their Teams

  • March 22, 2012
  • Article

Global Team Leaders Must Deliberately Create 'Moments'

By: Tsedal Neeley
Global teams face the challenge of having to operate with limited face-to-face contact and across vast distances, time zones, language backgrounds, and contexts, as well as cultural differences. In turn, these differences generate disruptions to team cohesion and top... View Details
Keywords: Global Range; Groups and Teams; Management Practices and Processes
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Neeley, Tsedal. "Global Team Leaders Must Deliberately Create 'Moments'." Harvard Business Review (website) (March 22, 2012).
  • January 1987
  • Article

Posterior Implementability in a Two-person Decision Problem

By: Jerry R. Green and Jean-Jacques Laffont
When a decision rule is implemented using a Bayesian incentive compatible mechanism in which the messages are publicly observable, the players' information is augmented by their observation of each others' strategies. In this paper we study the set of Bayesian... View Details
Keywords: Incentives; Commitment; Mechanism Design; Decision Making; Information
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Green, Jerry R., and Jean-Jacques Laffont. "Posterior Implementability in a Two-person Decision Problem." Econometrica 55, no. 1 (January 1987): 69–94.
  • October 1998 (Revised November 2001)
  • Case

Boston Beer Company: Light Beer Decision

By: Linda A. Cyr, Joseph B. Lassiter III and Michael J. Roberts
Boston Beer's current light-beer offering, Boston Lightship, has not been successful, and a student team is charged with investigating the problem and recommending a strategy. Highlights issues around branding, target customer selection, and cannibalization, and... View Details
Keywords: Problems and Challenges; Brands and Branding; Customers; Growth and Development Strategy; Marketing Strategy; Entrepreneurship; Food and Beverage Industry; Boston
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Cyr, Linda A., Joseph B. Lassiter III, and Michael J. Roberts. "Boston Beer Company: Light Beer Decision." Harvard Business School Case 899-058, October 1998. (Revised November 2001.)
  • Working Paper

How Do Venture Capitalists Make Decisions?

By: Paul A. Gompers, William Gornall, Steven N. Kaplan and Ilya A. Strebulaev
We survey 885 institutional venture capitalists (VCs) at 681 firms to learn how they make decisions across eight areas: deal sourcing, investment selection, valuation, deal structure, post-investment value-added, exits, internal firm organization, and relationships... View Details
Keywords: Venture Capital; Decision Choices and Conditions
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Gompers, Paul A., William Gornall, Steven N. Kaplan, and Ilya A. Strebulaev. "How Do Venture Capitalists Make Decisions?" NBER Working Paper Series, No. 22587, September 2016.
  • May 1993 (Revised October 1993)
  • Case

Wesfarmers Limited.: The Dividend Decision

By: Dwight B. Crane
Keywords: Stocks; Decision Making
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Crane, Dwight B. "Wesfarmers Limited.: The Dividend Decision." Harvard Business School Case 293-098, May 1993. (Revised October 1993.)
  • October 2006 (Revised August 2008)
  • Background Note

Performing Industry Research to Inform Investment Decisions

Conducting thorough research about an industry is often an important component of investment analysis. Written specifically for HBS MBA students, provides guidance on how to perform industry research to inform investment decisions. Provides detailed information about... View Details
Keywords: Decision Choices and Conditions; Investment; Supply and Industry; Research
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El-Hage, Nabil N., and Ann Cullen. "Performing Industry Research to Inform Investment Decisions." Harvard Business School Background Note 207-069, October 2006. (Revised August 2008.)
  • December 2001
  • Case

Sarah Vickers-Willis: Career Decisions (B)

By: Myra M. Hart, Lynda M. Applegate, Sarah Harden and Susan Saltrick
Supplements the (A) case. View Details
Keywords: Decisions; Leadership; Internet and the Web; Social Entrepreneurship; Personal Development and Career; Gender; Business Startups
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Hart, Myra M., Lynda M. Applegate, Sarah Harden, and Susan Saltrick. "Sarah Vickers-Willis: Career Decisions (B)." Harvard Business School Case 802-112, December 2001.
  • 1965
  • Article

Group Decision Making: A Report of an Experimental Study

By: Joseph L. Bower
When a group of people must decide on some one action, such as where shall we go out to dinner, or in an investment club which stock shall we buy, how do the individual members come to a decision that affords the best resolution of the question at hand for the group as... View Details
Keywords: Groups and Teams; Decision Making; Conflict Management
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Bower, Joseph L. "Group Decision Making: A Report of an Experimental Study." Behavioral Science 10, no. 3 (1965): 277–289.
  • November 14, 2015
  • Other Article

Make or Buy Decisions Over Upstream and Downstream Inputs: An Investigation of Firm Boundaries Along Value Chains

By: Laura Alfaro, Pol Antràs, Davin Chor and Paola Conconi
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Alfaro, Laura, Pol Antràs, Davin Chor, and Paola Conconi. "Make or Buy Decisions Over Upstream and Downstream Inputs: An Investigation of Firm Boundaries Along Value Chains." Vox, CEPR Policy Portal (November 14, 2015).
  • 31 Jan 2007
  • Working Paper Summaries

Behavioral Decision Research, Legislation, and Society: Three Cases

Keywords: by Max H. Bazerman
  • 03 Nov 2003
  • Research & Ideas

Making Money Making Movies

Universal that produce and distribute movies. More and more, fears of piracy impact decisions that industry executives make regarding release strategies. However, a different picture emerges for theatrical... View Details
Keywords: by Manda Salls; Entertainment & Recreation; Motion Pictures & Video
  • 18 Nov 2013
  • Research & Ideas

Pulpit Bullies: Why Dominating Leaders Kill Teams

otherwise emerge from group discussions and making the teams less productive. “Even subtle ways of making people feel powerful have powerful effects on behavior.” The... View Details
Keywords: by Michael Blanding
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