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  • 08 Mar 2022
  • News

Remote-Work Experts Are in Demand as Return to Office Begins Anew

  • 10 Jun 2020
  • News

Experts on How to Stay Emotionally Connected While Socially Distant

  • Forthcoming
  • Article

An AI Method to Score Celebrity Visual Potential from Human Faces

By: Flora Feng, Shunyuan Zhang, Xiao Liu, Kannan Srinivasan and Cait Lamberton
It has long been a mantra of marketing practice that, particularly in low-involvement situations, spokespeople should be physically attractive. This paper suggests there is a higher probability of gaining fame and influence (i.e., celebrity potential) than is captured... View Details
Keywords: Personal Characteristics; AI and Machine Learning; Forecasting and Prediction; Marketing
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  • 21 Apr 2022
  • News

How VCs Can Overcome the “Winner’s Curse”

  • 09 Oct 2012
  • First Look

First Look: October 9

and inspiring work; and the environment, by becoming carbon neutral. The case covers the decisions that Warby Parker must make at the beginning of its third year of existence as a consequence of growth and in order to avoid losing... View Details
Keywords: Sean Silverthorne
  • February 2021
  • Case

Apple: Privacy vs. Safety (A)

By: Henry McGee, Nien-hê Hsieh, Sarah McAra and Christian Godwin
In 2015, Apple CEO Tim Cook debuted the iPhone 6S with enhanced security measures that enflamed a debate on privacy and public safety around the world. The iPhone 6S, amid a heightened concern for privacy following the 2013 revelation of clandestine U.S. surveillance... View Details
Keywords: Iphone; Encryption; Data Privacy; Customers; Customer Focus and Relationships; Decision Making; Ethics; Values and Beliefs; Globalized Firms and Management; Government and Politics; National Security; Law; Law Enforcement; Leadership; Markets; Safety; Social Issues; Corporate Social Responsibility and Impact; Civil Society or Community; Mobile and Wireless Technology; Technology Industry; Consumer Products Industry; Telecommunications Industry; Electronics Industry; United States; China; Hong Kong
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  • 29 Aug 2008
  • Working Paper Summaries

Unraveling Yields Inefficient Matchings: Evidence from Post-Season College Football Bowls

Keywords: by Guillaume R. Fréchette, Alvin E. Roth & M. Utku Ünver; Sports; Entertainment & Recreation; Media & Broadcasting
  • 03 May 2016
  • First Look

First Look, May 3, 2016

involve tensions between local imperatives and boundary-crossing integration. And there are obligation paradoxes, when the goal of maximizing profits for shareholders clashes with the desire to generate benefits for a broader group of stakeholders. The View Details
Keywords: Sean Silverthorne
  • 16 May 2017
  • First Look

First Look at New Ideas and Research, May 16

https://www.hbs.edu/faculty/Pages/item.aspx?num=52626 Harvard Business School Case 217-071 GE Capital After the Crisis Keith Sherin, CEO of GE Capital, faced a decision on which hinged billions of dollars and the fate of one of America’s... View Details
Keywords: Re: Multiple Faculty
  • 15 Jul 2009
  • Working Paper Summaries

Policy Bundling to Overcome Loss Aversion: A Method for Improving Legislative Outcomes

Keywords: by Katherine L. Milkman, Mary Carol Mazza, Lisa L. Shu, Chia-Jung Tsay & Max H. Bazerman
  • September 2009
  • Article

Are You Having Trouble Keeping Your Operations Focused?

By: Robert S. Huckman
As a business broadens over time, it can lose the operational edge that led to its original success. Core strengths atrophy, efficiency or quality suffers, and sharper rivals close in to take advantage of the loss of focus. In his classic article "The Focused Factory"... View Details
Keywords: Business Units; Business Growth and Maturation; Goals and Objectives; Resource Allocation; Operations; Performance Efficiency
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    Richard L. Nolan

    Professor Nolan earned his B.A. from the University of Washington in Production and Operations Research in 1962, and his M.B.A and Ph.D. in 1963 and 1966, respectively. Upon graduation in 1966, he joined Boeing Commercial Airplane Company as an Information... View Details

    Keywords: aerospace; information technology industry; internet
    • 30 Aug 2012
    • Working Paper Summaries

    Incentivizing Calculated Risk-Taking: Evidence from an Experiment with Commercial Bank Loan Officers

    Keywords: by Shawn Cole, Martin Kanz & Leora Klapper
    • December 2024
    • Article

    Managerial Pluralism: Thirty Years of Teaching Business Ethics

    By: Joseph L. Badaracco
    The author reflects on 30 years of teaching business ethics at Harvard Business School. The paper presents tactical lessons for teaching courses in professional ethics and introduces “managerial pluralism.” This concept is akin to Isaiah Berlin’s value pluralism and... View Details
    Keywords: Business Education; Ethics; Judgments
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    • 03 Mar 2022
    • News

    Does Your Company Offer Fruitful Careers—or Dead-End Jobs?

    • February 2021
    • Background Note

    Jobs to Be Done: A Toolbox

    By: Derek C. M. van Bever, Bob Moesta, Iuliana Mogosanu, Shaye Roseman and Katie Zandbergen
    The Jobs to Be Done methodology is both a theory and a practical approach for understanding customer behavior and why people make the choices they make. Many practitioners, whether they work for startups or incumbent businesses, find Jobs to Be Done useful because it... View Details
    Keywords: Customer Value and Value Chain; Decision Choices and Conditions; Knowledge Acquisition; Attitudes; Perception; Theory; Behavior; Customer Relationship Management
    Related
    • 30 Apr 2021
    • Research & Ideas

    Why Anger Makes a Wrongly Accused Person Look Guilty

    from anger. Then, they looked at whether displays of anger related to actual guilt. Anger isn’t a good look The authors conducted several studies to examine these questions. In one experiment, the researchers showed participants clips... View Details
    Keywords: by Michael Blanding
    • 12 Feb 2014
    • Working Paper Summaries

    Management Practices, Relational Contracts, and the Decline of General Motors

    Keywords: by Susan Helper & Rebecca Henderson; Auto
    • 22 Jan 2010
    • Working Paper Summaries

    Competing Ad Auctions

    Keywords: by Itai Ashlagi, Benjamin G. Edelman & Hoan Soo Lee; Advertising
    • 23 Sep 2014
    • First Look

    First Look: September 23

    http://hbr.org/product/Opening-the-Valve--From-S/an/415015-PDF-ENG Harvard Business School Case 415-016 Opening the Valve: From Software to Hardware (B) The (B) case provides significant detail on Valve's initial decisions but keeps the... View Details
    Keywords: Sean Silverthorne