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- All HBS Web (743)
- Faculty Publications (76)
- 03 Aug 2010
- First Look
First Look: August 3
organizations use incident-reporting systems to encourage employees to communicate about the operational problems they witness. Using data on nearly 7,500 reported incidents, we find that information campaigns encouraging process... View Details
Keywords: Martha Lagace
- Web
Entrepreneurship - Faculty & Research
Mission and Purpose ; Private Ownership ; Philanthropy and Charitable Giving ; Social Issues ; Sustainable Cities ; Financial Services Industry ; Minnesota ; United States... View Details
- 13 Oct 2015
- First Look
October 13, 2015
to the customer over time. Customer relationships become continuous and open-ended, service becomes more efficient and proactive, and new... View Details
- 25 Oct 2020
- Research & Ideas
The Dark Side of Fintech Borrowing
you put the results into the context that most of the fintech companies claim that they use alternative data, it’s very surprising that their borrowers are more likely to default,” Di Maggio says. Di Maggio and Yao tracked 3.79 million... View Details
- 13 Jan 2020
- Research & Ideas
Do Private Equity Buyouts Get a Bad Rap?
different kinds of transactions and different time periods.” In order to analyze private equity’s effects, Lerner and his colleagues had to overcome several hurdles. The data... View Details
- 28 Aug 2007
- First Look
First Look: August 28, 2007
analyze the data using nonparametric tests and regression analysis. Findings—The mean number of business segments per firm varies significantly by country. Notably, there is no evidence in our sample that... View Details
Keywords: Martha Lagace
- Web
Finance - Faculty & Research
Article Expectations of Returns and Expected Returns By: Robin Greenwood and Andrei Shleifer We analyze time-series of investor expectations of future stock market returns from six View Details
- 23 Sep 2008
- First Look
First Look: September 23, 2008
individual-level data from an Indian software services firm to examine the effects of team familiarity and variation in market experience on multiple measures of performance... View Details
Keywords: Martha Lagace
- 21 Mar 2017
- First Look
First Look at New Research, March 21
(relative to the hiring manager) influences other organizational members’ support (or lack thereof) for who is hired through perceptions of the hiring manager’s motives and morality. We apply principles derived from the literature on... View Details
Keywords: Sean Silverthorne
- Web
Health Care - Faculty & Research
Growth and Development Strategy ; Service Operations ; Mergers and Acquisitions ; Insurance ; Health Care and Treatment ; Partners View Details
- 14 Dec 2010
- First Look
First Look: Dec. 14
on-line encyclopedia. These data allow us to track all three elements required to test Coleman's mechanism: norm violations, punishments for such violations, and rewards for those who punish violations. The... View Details
Keywords: Sean Silverthorne
- 09 Mar 2021
- News
Expanding the Fan Base
- 12 Feb 2018
- Research & Ideas
Customers at the Back of the Line Are Anxious—Can You Keep Them from Leaving?
the UPS Foundation Associate Professor of Service Management in the Technology and Operations Management Unit. “When we are feeling bad, one way we cope is by comparing ourselves to people who are worse off... View Details
- 21 Jul 2021
- Research & Ideas
What Does an ESG Score Really Say About a Company?
Receiving more information can clarify the complex, but not when it comes to environmental, social, and governance (ESG) scores. A recent study shows that the more information a company discloses about its ESG practices, the more rating agencies disagree on how well... View Details
Keywords: by Kristen Senz
- February 2023
- Supplement
Astyanax Kanakakis at norbloc: A Founder's Experience with the DIFC Fintech Hive
By: Linda A. Hill and Lydia Begag
norbloc was founded in 2016 in Stockholm, Sweden, by Astyanax Kanakakis and his co-founders, Vitalii Demianets and Sam Saatchi. Kanakakis and Demianets got to work to address a key gap in the industry: Know Your Customer (KYC) data sharing. As the first distributed KYC... View Details
Keywords: Organizational Change and Adaptation; Organizational Design; Organizational Culture; Organizational Structure; Organizations; Leadership; Leadership Development; Leadership Style; Collaborative Innovation and Invention; Digital Transformation; Digital Strategy; Digital Platforms; Technology Adoption; Technological Innovation; Corporate Entrepreneurship; Business and Government Relations; Business Startups; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Sweden; Europe; Singapore; London; United Arab Emirates; Dubai; Middle East; Athens; Greece
Hill, Linda A., and Lydia Begag. "Astyanax Kanakakis at norbloc: A Founder's Experience with the DIFC Fintech Hive." Harvard Business School Supplement 423-066, February 2023.
- 12 Dec 2005
- Research & Ideas
Using the Law to Strategic Advantage
contrast, Citigroup CEO and lawyer Chuck Prince paid $2.5 billion to settle claims related to Citigroup's work for WorldCom rather than take what Prince characterized as "a $50 billion roll of the... View Details
- Web
Online Business Courses & Certifications | HBS Online
Business Essentials Interpret data to inform business decisions, explore the economic foundations of strategy, and discover what’s behind the numbers in financial statements. Explore Subject 3 Courses... View Details
- 07 Apr 2009
- First Look
First Look: April 7, 2009
paper addresses these questions by analyzing the available evidence on two related claims: (1) that the current U.S. policy of deferring taxation of foreign profits represents a subsidy to American firms and... View Details
Keywords: Martha Lagace
- 01 Apr 2013
- Research & Ideas
First Minutes are Critical in New-Employee Orientation
The first few minutes of new employee orientation, if done right, can lead to happier and more productive workers and, ultimately, increased customer satisfaction. Unfortunately, a lot of companies do it wrong. In many firms, employee... View Details
- Web
HBS - The year in Review
of critical services to faculty, staff, and students including research and course support, information and data... View Details