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- All HBS Web (691)
- Faculty Publications (356)
Show Results For
- All HBS Web (691)
- Faculty Publications (356)
- October 2019
- Case
Engaging the Nationwide Workforce
By: Ethan S. Bernstein, Jessica Gover and Sarah Mehta
Nationwide is “on your side,” but did employees feel that way? CAO Gale King and CEO Steve Rasmussen, starting in 2008, invested heavily in a human capital strategy centered around “engagement” at the Ohio-based Nationwide Mutual Insurance Company. Set in 2014, this... View Details
Keywords: Talent and Talent Management; Change; Change Management; Transformation; Insurance; Human Resources; Employees; Employee Relationship Management; Retention; Selection and Staffing; Employment; Human Capital; Leadership; Leadership Development; Organizational Change and Adaptation; Social Psychology; Financial Services Industry; Insurance Industry; United States; Ohio
Bernstein, Ethan S., Jessica Gover, and Sarah Mehta. "Engaging the Nationwide Workforce." Harvard Business School Case 420-036, October 2019.
- Web
California - Global
in 2011. As the #1 most downloaded education app in the world, Duolingo had over 100 million monthly active users, 8 million paid subscribers, and a market cap approaching $15 billion in late 2024. The company’s success stemmed from its gamified approach to learning,... View Details
- 22 Nov 2010
- Research & Ideas
Seven Strategy Questions: A Simple Approach for Better Execution
strategy is, it won't work forever. There will be booms and busts, customer preferences will change, competitors will introduce new products, and disruptive new technologies will emerge in unexpected places. This brings us to the final implementation imperative: View Details
Keywords: by Robert Simons
- Web
Topics - HBS Working Knowledge
Adaptation (52) Organizational Culture (92) Organizational Design (139) Organizational Structure (16) Organizations (518) Outcome or Result (36) Ownership Type (9) Ownership (51) Partners and Partnerships... View Details
- May 2021
- Teaching Note
From Globalization to Dual Digital Transformation: CEO Thierry Breton Leading Atos Into 'Digital Shockwaves'
By: Tsedal Neeley
Teaching Note for HBS Case Nos. 419-027 and 419-046. Thierry Breton, chairman and CEO of IT company Atos, faces a pivotal juncture. After spending eight intense years scaling the company globally to over 100,000 employees in 70 countries, he sees digital shockwaves... View Details
- October 2020 (Revised February 2025)
- Technical Note
Reinvention
By: Ryan Raffaelli
This note is designed to introduce students to the fundamental concepts of leading innovation in established organizations. Reinvention is a process whereby organizations respond to changes in the environment that threaten their core business model, technologies,... View Details
Keywords: Innovation And Strategy; Leadership And Change Management; Organizational Ambidexterity; Exploration And Exploitation; Innovation and Management; Innovation Leadership; Leading Change; Technology Adoption; Change Management; Organizational Change and Adaptation
Raffaelli, Ryan. "Reinvention." Harvard Business School Technical Note 421-041, October 2020. (Revised February 2025.)
- Web
2023 Reunion Presentations - Alumni
leaders that integrates knowledge from the two schools and is delivered via HBS Online. In this session, participants will learn how the team is adapting business concepts for the education environment that are not typically taught to... View Details
- Web
HBS - The year in Review
2022 Annual Report From The Dean Key Metrics Financials PDF Downloads The Year in Review After a tumultuous two years of figuring out how to adapt and thrive in the face of COVID-19, fiscal year 2022 brought a steady return to normalcy at... View Details
- 04 Jun 2024
- Research & Ideas
Navigating Consumer Data Privacy in an AI World
mindful of different cultural perspectives. For instance, when the FBI tried to get access to iPhones, Apple refused. While consumers in the US might view this as a step on privacy protection, perceptions can vary globally. I've seen... View Details
- Web
Business History - Faculty & Research
Technological Innovation ; Growth and Development Strategy ; Knowledge Sharing ; Industry Growth ; Monopoly ; Organizational Culture ; Supply Chain Management ; Partners and Partnerships ; Risk and Uncertainty ; View Details
- 01 Sep 2023
- News
That Was Then, This Is Now
It started with a question. But before that, it started in the classroom. Tony Deifell (MBA 2002) loved the discussions in his LEAD course, taught by Professor (and now former Dean) Nitin Nohria; wanting to make them more tangible, Deifell adapted the idea of... View Details
- Web
Leadership - Faculty & Research
Retention ; Selection and Staffing ; Job Design and Levels ; Human Capital ; Leading Change ; Mission and Purpose ; Organizational Change and Adaptation ; Organizational Culture ; Insurance Industry ;... View Details
- 16 Oct 2023
- HBS Case
Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta
for years, many of whom had been working two jobs to sustain their families,” she says. “They took OneTen’s model and adapted it to address the challenges and opportunities that Delta faced.” What can other business leaders learn? To... View Details
- 07 Apr 2021
- Research & Ideas
How Teams Work: Lessons from the Pandemic
post-COVID collaboration in organizational cultures reshaped by remote work. Research by Leslie Perlow, the Konosuke Matsushita Professor of Leadership at HBS, and colleagues sheds light on the interactions that were lost during the... View Details
Keywords: by Kristen Senz
- March 2024 (Revised September 2024)
- Case
Supercell 2.0: Clash of Plans
By: Jeffrey F. Rayport and George Gonzalez
Founded in 2010, Supercell was a Helsinki, Finland-based mobile gaming company that had developed and launched five global hit mobile games: Clash of Clans, Clash Royale, Hay Day, Brawl Stars, and Boom Beach. The company’s early philosophy was that it could produce... View Details
Keywords: Business Growth and Maturation; Restructuring; Games, Gaming, and Gambling; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Corporate Strategy; Video Game Industry; Finland
Rayport, Jeffrey F., and George Gonzalez. "Supercell 2.0: Clash of Plans." Harvard Business School Case 824-180, March 2024. (Revised September 2024.)
- Web
Technology & Innovation - Faculty & Research
Product Development ; Organizational Change and Adaptation ; Organizational Culture ; Organizational Design ; Strategic Planning ; Business and Shareholder Relations ; Business and Stakeholder Relations ;... View Details
- 01 Aug 2022
- What Do You Think?
Does Religious Belief Affect Organizational Performance?
the question is extended more broadly to organizations in general, there is little for us to go on in responding to the question. The impact of culture on performance has interested me for several decades, having teamed in 1992 with John... View Details
Keywords: Re: James L. Heskett
- 01 Mar 2023
- What Do You Think?
How Much Does 'Deep Purpose' Matter to the Bottom Line?
(iStockphoto/PeopleImages) An organization’s mission is widely recognized as its reason for being. Enlightened leaders have long known and believed that the heart of an organization’s culture is described not just by “how we do things... View Details
Keywords: by James Heskett
- Web
Skydeck - Alumni
excerpt from Managing the Future of Work, Stephen Moret (MBA 2011) discusses the root causes of this trend—and what policymakers and the private sector can do to address it. How the Insurance Industry Can Weather the Storms Liberty Mutual CEO Tim Sweeney (MBA 1991) on... View Details
- 06 Jul 2023
- News
Lessons from Major League Baseball's Game-Changing Innovations
streaming product available for over 20 years on mlb.com. And so we actually have a real rich culture of innovation on the business side as well, not just on, on the on-field side. And so we really strive to, to innovate. DM: I just want... View Details