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- All HBS Web (976)
- Faculty Publications (120)
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- 08 Dec 2009
- First Look
First Look: Dec. 8
http://www.hbs.edu/research/pdf/10-038.pdf Fluid Teams and Fluid Tasks: The Impact of Team Familiarity and Variation in Experience (revised) Authors: Robert S. Huckman and Bradley R. Staats Abstract In many... View Details
Keywords: Martha Lagace
- 18 Jul 2011
- Research & Ideas
Looking in the Mirror: Questions Every Leader Must Ask
work on what they've told you." Not sure the assessment is accurate? Call a few close friends or loved ones and see what they think. Most likely, Kaplan says, they'll agree with your subordinates. "Leadership is a team... View Details
Keywords: by Carmen Nobel
- 02 Dec 2002
- Research & Ideas
The Secret of How Microsoft Stays on Top
pre-defined interfaces through which they could access commonly used functions and features. Why reinvent the wheel if someone else had already worked out what it should look like? In essence, Microsoft began codifying knowledge and... View Details
Keywords: by Sean Silverthorne
- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
When our team reached out to 600 CEOs during the pandemic’s early stages to ask them about their greatest concerns, many cited communication with employees. While the right communication strategy has been critical during the pandemic, it... View Details
- 24 Jan 2012
- First Look
First Look: Jan. 24
differences materialized among nonnative speakers as a function of diverse linguistic and national backgrounds. I discuss the theoretical and practical implications of these findings for status, achieved characteristics, and language in... View Details
Keywords: Sean Silverthorne
- 24 Apr 2012
- First Look
First Look: April 24
theoretical framework contribute to our understanding of the nature of expert influence and how and why functional groups, such as risk managers, can become influential. Download the paper: http://www.hbs.edu/research/pdf/11-068.pdf... View Details
Keywords: Carmen Nobel
- 13 Sep 2010
- Research & Ideas
The Consumer Appeal of Underdog Branding
Picture the Jamaican bobsled team going for the gold at the Winter Olympics. Or competitors in what seem fundamentally unbalanced battles: the Chicago Cubs versus the New York Yankees, Apple versus Microsoft, and Southwest Airlines versus... View Details
Keywords: by Martha Lagace
- 17 Aug 2021
- Research & Ideas
Can Autonomous Vehicles Drive with Common Sense?
Lillo of Swiss Reinsurance Company. To get consumers to sign onto the technology, the industry must instill trust by focusing on programming the cars to behave with the “common sense” human drivers tend to apply when navigating complex or dangerous driving moments, the... View Details
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
producing vacuum pumps and systems. Its Chinese team was the first to live through the effects of the new pandemic and the restrictions imposed by the government. Learning from its subsidiary in China gave the company tremendous... View Details
- 05 May 2011
- What Do You Think?
How Ethical Can We Be?
Sports Are Played and Games Are Won. It was biased judgment on the part of supposedly unbiased referees and umpires. They hypothesize that the cause is a natural tendency to avoid excessive booing by the home team crowd, particularly in... View Details
Keywords: by Jim Heskett
- 04 Nov 2015
- What Do You Think?
Why Does Gender Diversity Improve Financial Performance?
(Danielle); “Winning in this age requires more cross-disciplinary thinking... Women, in my experience, are better thought integrators.” (Allison S. A. Graves); “Many studies suggest that women tend to score higher on tests of social sensitivity than men do ... great... View Details
Keywords: by James Heskett
- 18 Dec 2006
- Lessons from the Classroom
Grooming Next-Generation Leaders
as foundational skills, critical business functions, strategy formulation and implementation, and personal leadership. For the organization, according to Sasser and Narayandas, talent is key to competitive advantage. And for the talented employee, a huge challenge is... View Details
Keywords: by Martha Lagace
- 25 Jul 2016
- Research & Ideas
Who is to Blame for 'The Great Training Robbery'?
managers how to lead change that improved performance. One unit dramatically boosted its performance while the other did not. The difference? The readiness of the senior team and the environment for change. The unit with poorer results... View Details
- 18 Aug 2003
- Research & Ideas
How New Managers Become Great Managers
made a series of upward and lateral moves that entailed a number of tough assignments across many functional areas. Beginning as the director of regional operations in New England, this manager had profit and loss responsibility for fifty... View Details
Keywords: by Linda Hill
- 08 Sep 2015
- Research & Ideas
Knowledge Transfer: You Can't Learn Surgery By Watching
learning must be more interactive" The limitations of traditional forms of knowledge management come from two sets of assumptions, he argues. The first assumption is that the most important elements of a job function are observable,... View Details
- 22 Feb 2021
- Book
Reaching Today's Omnichannel Customer Takes a New Sales Strategy
whether or not the problem is within that person’s purview. As a result, salespeople have to bring those other functions together. Similarly, multichannel selling changes competencies. For one thing, reps who were successful individual... View Details
Keywords: by Kristen Senz
- 03 May 2010
- Research & Ideas
What Is the Future of MBA Education?
with team projects and experiential learning. Training might come initially through the collective work of multiple business schools, with cohorts of alumni who receive a short dose of either functional... View Details
- 21 May 2013
- First Look
First Look: May 21
three, from 2008 to 2012, Cross Country entered the high-tech telematics/connected-vehicle business, invested in additional innovations to strengthen its service provider network, and rebranded itself as "Agero." Wolk and his... View Details
Keywords: Sean Silverthorne
- 23 Dec 2008
- First Look
First Look: December 23, 2008
so the happiness gains that they experience, whilst not permanent, can still be relatively long-lasting. Finally we study a cross section of nations in 2005 from the World Gallup Poll and find that the past 45 years of economic growth... View Details
Keywords: Martha Lagace
- 07 Nov 2006
- First Look
First Look: November 7, 2006
how individuals think about speaking up at work, we first undertook in-depth exploratory research in a knowledge-intensive multinational corporation in which employee input was considered crucial. Qualitative data collected in 190 interviews with employees from all... View Details
Keywords: Sean Silverthorne