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  • All HBS Web  (1,465)
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Show Results For

  • All HBS Web  (1,465)
    • People  (9)
    • News  (467)
    • Research  (653)
    • Events  (3)
    • Multimedia  (5)
  • Faculty Publications  (198)
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  • 02 May 2023
  • What Do You Think?

How Should Artificial Intelligence Be Regulated—if at All?

that will relieve humanity of mind-numbing desk work with attendant improvements in quality and reductions in cost and allow people to pursue more creative and interesting work? Or a tool so powerful that it... View Details
Keywords: by James Heskett; Information Technology; Technology
  • 28 Aug 2018
  • First Look

New Research and Ideas, August 28, 2018

analytical research posits that low-powered incentives can motivate employees to generate creative ideas by diverting their attention away from fixating on performance measures associated with their standard tasks included in the... View Details
Keywords: Dina Gerdeman
  • 16 Nov 2016
  • Research & Ideas

Turning One Thousand Customers into One Million

Few companies in the past few years have rocketed to success faster than Uber, Airbnb, and Etsy, which together have transformed the way we hail a cab, plan a vacation, and shop for handmade gifts, respectively. In a previous HBS Working... View Details
Keywords: by Thales S. Teixeira and Michael Blanding; Retail; Transportation; Accommodations
  • 16 Dec 2008
  • First Look

First Look: December 16, 2008

  Working PapersSilent Saboteurs: How Implicit Theories of Voice Inhibit the Upward Flow of Knowledge in Organizations Authors:James R. Detert and Amy C. Edmondson Abstract This article examines, in a series of three studies, how people... View Details
Keywords: Sean Silverthorne
  • 11 May 2010
  • First Look

First Look: May 11

Author:Louis T. Wells Publication:AIB Insights 10, no. 1 (2010) An abstract is unavailable at this time. Download the Paper: http://www.people.hbs.edu/lwells/Insights.pdf   Working PapersAgency Costs, Mispricing, and Ownership Structure... View Details
Keywords: Martha Lagace
  • 03 Oct 2006
  • First Look

First Look: October 3, 2006

  Working PapersRacial Diversity Initiatives in Professional Service Firms: What Factors Differentiate Successful from Unsuccessful Initiatives? Authors:Modupe Akinola and David A. Thomas Abstract Diversity continues to be a key focus for... View Details
Keywords: Sean Silverthorne
  • 14 May 2018
  • Research & Ideas

Amazon vs. Whole Foods: When Cultures Collide

about Whole Foods customers, really angry customers, regularly encountering empty shelves at their favorite retailer. Then stories surfaced about Whole Foods employees crying over their new performance-driven working conditions imposed by... View Details
Keywords: by Michael Blanding; Food & Beverage
  • 26 Aug 2002
  • Research & Ideas

High-Stakes Decision Making: The Lessons of Mount Everest

that day hold lessons, some of them for business managers. Roberto's new working paper describes how. Here follows an excerpt from "Lessons From Everest: The Interaction of Cognitive Bias, Psychological Safety, and System... View Details
Keywords: by Michael A. Roberto
  • 07 Feb 2022
  • Research & Ideas

Digital Transformation: A New Roadmap for Success

digital transformation journey. 2. Align around a customer-centric narrative Vision and strategy matter, but without a sense of shared purpose, employees aren’t willing to do the hard work required to build a digitally mature... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
  • 24 Mar 2022
  • Research & Ideas

Rituals at Work: Teams That Play Together Stay Together

that over time, rituals themselves become meaningful to us—a sense of ‘this is how we do things around here.’ And that meaning is then linked to find more meaning in the work that we do.” [iStockphoto/Diego Cerro Jimenez] Related reading... View Details
Keywords: by Kristen Senz
  • 12 Sep 2006
  • First Look

First Look: September 12, 2006

  Working PapersHow Does Foreign Direct Investment Promote Economic Growth? Exploring the Effects of Financial Markets on Linkages Authors:Laura Alfaro, Areendam Chanda, Sebnem Kalemli-Ozcan, and Selin Sayek. Abstract The empirical... View Details
Keywords: Sean Silverthorne
  • 23 Dec 2008
  • First Look

First Look: December 23, 2008

identification and party mapping, to "social mapping" and building guanxi, to creative deal design and tactics, in order to most effectively work out issues of equity, management control,... View Details
Keywords: Martha Lagace
  • 02 Sep 2015
  • What Do You Think?

What's Wrong With Amazon’s Low-Retention HR Strategy?

restrictions on the reporter’s movements and contacts within the company. But let’s assume for the moment that the article was even-handed and accurate.  It portrayed an organization with a “churn and burn” personnel strategy offering exciting jobs, View Details
Keywords: by James Heskett; Web Services; Retail; Apparel & Accessories; Consumer Products; Fashion
  • 18 Mar 2013
  • HBS Case

HBS Cases: LEGO

enough" would later be carved into a wooden plaque and hung in the workshop. These themes of good play and quality products were both bedrocks and touchstones for future generations of LEGO toy makers. Godtfred Kirk Kristiansen represented the second generation,... View Details
Keywords: by Maggie Starvish; Entertainment & Recreation
  • 28 Jan 2019
  • Research & Ideas

Forget Cash. Here Are Better Ways to Motivate Employees

productivity levels. But money is less meaningful as a motivator in the complex creative jobs that make up most work in our modern knowledge-based society. “With most of today’s employees, you’re trying to... View Details
Keywords: by Dina Gerdeman
  • 08 Aug 2022
  • HBS Case

Building an 'ARMY' of Fans: Marketing Lessons from K-Pop Sensation BTS

phones, and some contracts contained no-dating clauses. Bang decided to take a more hands-off approach, with the belief that pop stars are human and could channel their personalities into their work and use it to connect with fans. BTS’... View Details
Keywords: by Shalene Gupta; Media & Broadcasting; Music
  • 16 Nov 2015
  • Research & Ideas

Does Competition Make Us More Creative?

Competition can bring out the best in salespeople, athletes, and participants in hot dog eating contests—but can it make employees more creative? A recent working paper by Daniel P. Gross finds that competition can motivate View Details
Keywords: by Michael Blanding; Advertising
  • 05 Feb 2008
  • First Look

First Look: February 5, 2008

review methods for assessing each of the elements of the theory: domain-relevant skills, creativity-relevant processes, intrinsic motivation, the work environment, the creative process, and View Details
Keywords: Martha Lagace
  • 01 Oct 2007
  • Research & Ideas

Encouraging Dissent in Decision-Making

Behavior unit insisted on when he took over as CEO of Medtronic, the medical-devices company, in 1991. That's in part because George had experienced firsthand what Robert McNamara warned of—George worked under McNamara for several years... View Details
Keywords: by Garry Emmons
  • 24 Jul 2000
  • Research & Ideas

Value Maximization and Stakeholder Theory

"Every organization attempting to accomplish something has to ask and answer the following question," writes HBS professor Michael C. Jensen in the introduction to his recent working paper: "What are we trying to... View Details
Keywords: by Michael C. Jensen
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