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Show Results For
- All HBS Web
(2,558)
- People (8)
- News (885)
- Research (719)
- Events (3)
- Multimedia (162)
- Faculty Publications (311)
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- October 2001 (Revised April 2002)
- Case
America Online, Inc.: Disclosure Strategy
By: Amy P. Hutton and David Lane
Since going public, AOL had disclosed on a quarterly basis supplemental metrics meant to give analysts and investors a way of tracking growth in its subscriber base and the value created through its marketing efforts. These metrics gave management's conversations with... View Details
Keywords: Business Model; Internet and the Web; Change Management; Internet and the Web; Corporate Disclosure; Media; Digital Marketing; Information Technology Industry; Media and Broadcasting Industry
Hutton, Amy P., and David Lane. "America Online, Inc.: Disclosure Strategy." Harvard Business School Case 102-004, October 2001. (Revised April 2002.)
- July 2020
- Article
Tell It Like It Is: When Politically Incorrect Language Promotes Authenticity
By: J. Schroeder, M. Rosenblum and F. Gino
When a person’s language appears political—such as being politically correct or incorrect—it can influence fundamental impressions of him or her. Political correctness is “using language or behavior to seem sensitive to others’ feelings, especially those others who... View Details
Schroeder, J., M. Rosenblum, and F. Gino. "Tell It Like It Is: When Politically Incorrect Language Promotes Authenticity." Journal of Personality and Social Psychology 119, no. 1 (July 2020): 75–103.
- 04 Sep 2001
- Research & Ideas
Governing the Family-Run Business
employ dysfunctional and short-sighted approaches to handle tensions, such as: Exclusion and secrecy—keeping some family members or shareholders out of conversations and keeping too many secrets from employees, owners or family members.... View Details
- June 2025
- Case
Kevin Love and the Kevin Love Fund: Inspiring People to Live Their Healthiest Lives
By: Anita Elberse and Riyanka Ganguly
In March 2025, professional basketball player Kevin Love learned the latest numbers for what was to date the most eye-catching initiative of his foundation, the Kevin Love Fund: a mental health campaign revolving around a short, animated film—The Spider Within: A... View Details
Keywords: Entertainment; Media; Sports; Health ＆ Wellness; Campaigns; Partnerships; Animation Entertainment; Film Entertainment; Partners and Partnerships; Prejudice and Bias; Philanthropy and Charitable Giving; Well-being; Social Issues; Entertainment and Recreation Industry; Sports Industry
Elberse, Anita, and Riyanka Ganguly. "Kevin Love and the Kevin Love Fund: Inspiring People to Live Their Healthiest Lives." Harvard Business School Case 525-055, June 2025.
- 20 Oct 2022
- Other Presentation
4 Business Ideas That Changed the World: Shareholder Value
By: Adi Ignatius, Lynn Paine, Mihir Desai and Carola Frydman
A roundtable conversation appraises the 50-year reign of shareholder primacy and the growing backlash against it today.
The idea that maximizing shareholder value takes legal and practical precedence above all else first came to prominence in the 1970s. The... View Details
The idea that maximizing shareholder value takes legal and practical precedence above all else first came to prominence in the 1970s. The... View Details
"4 Business Ideas That Changed the World: Shareholder Value." HBR IdeaCast (podcast), Harvard Business Review Group, October 20, 2022.
- 09 Jan 2024
- In Practice
Harnessing AI: What Businesses Need to Know in ChatGPT’s Second Year
Wu: Go beyond efficiency to drive differentiation with AI As we approach 2024, generative AI continues to dominate the conversation among executives at the forefront of adapting their companies to new technologies. The focus of that View Details
- 22 Mar 2024
- Research & Ideas
Open Source Software: The $9 Trillion Resource Companies Take for Granted
OSS provides an opening to talk to bosses about resources, Nagle says. “It gives IT managers a way to have conversations with their higher ups, to say, ‘look, we use all this stuff for free. And if it didn't exist, we'd be paying a whole... View Details
- October 2015
- Article
Global Teams That Work
By: Tsedal Neeley
Many companies today rely on employees around the world, leveraging their diversity and local expertise to gain a competitive edge. However, geographically dispersed teams face a big challenge: physical separation and cultural differences can create social distance, or... View Details
Keywords: Globalized Firms and Management; Groups and Teams; Performance; Cross-Cultural and Cross-Border Issues
Neeley, Tsedal. "Global Teams That Work." Harvard Business Review 93, no. 10 (October 2015): 74–81.
- Article
AI Companions Reduce Loneliness
By: Julian De Freitas, Zeliha Oğuz-Uğuralp, Ahmet K. Uğuralp and Stefano Puntoni
Chatbots are now able to engage in sophisticated conversations with consumers in the domain of relationships, providing a potential coping solution to widescale societal loneliness. Behavioral research provides little insight into whether these applications are... View Details
De Freitas, Julian, Zeliha Oğuz-Uğuralp, Ahmet K. Uğuralp, and Stefano Puntoni. "AI Companions Reduce Loneliness." Journal of Consumer Research (in press). (Pre-published online June 25, 2025.)
- 2016
- Article
Academia's Emerging Crisis of Relevance and the Consequent Role of the Engaged Scholar
By: Andrew J. Hoffman
Universities are facing a crisis of relevance. While there are multiple reasons for this to be happening, one that deserves particular attention is the extent to which academic scholars do not see it as their role to engage in public and political discourse. However,... View Details
Hoffman, Andrew J. "Academia's Emerging Crisis of Relevance and the Consequent Role of the Engaged Scholar." Journal of Change Management 16, no. 2 (2016): 77–96.
- 21 May 2024
- Research & Ideas
What the Rise of Far-Right Politics Says About the Economy in an Election Year
political economy, and behavior. This conversation is lightly edited for clarity and length. Rachel Layne: What draws you to the economy and politics of the far right? Paula Rettl: I'm from a country that has huge inequality. And then I... View Details
Keywords: by Rachel Layne
- 02 Apr 2024
- What Do You Think?
What's Enough to Make Us Happy?
who fail to have this conversation with ourselves run the risk of chasing and acquiring things that are never enough. These matters are highly personal. I like to think that how we make decisions on these matters determines, as the old... View Details
Keywords: by James Heskett
- 14 Dec 2021
- Op-Ed
To Change Your Company's Culture, Don't Start by Trying to Change the Culture
systems. Not much happens from pure culture conversations because they don’t result in a clear idea of what needs to change and how it will be changed to reinforce key strategic priorities.” Harvard Business School professor Jay Lorsch... View Details
Keywords: by Michael Beer
- July 2020
- Supplement
Instabeat—Crossing the Finish Line
By: Shikhar Ghosh, Nicole Tempest Keller and Alpana Thapar
Lebanese entrepreneur Hind Hobeika was just 21 years old when she launched her startup, Instabeat, which had developed the first real-time bio-feedback device for swimmers to monitor and improve their performance. It had been an extremely testing 10-year journey to... View Details
Keywords: Start-up; Wearables; Entrepreneurship; Business Startups; Information Technology; Information Infrastructure; Strategy; Operations; Management; United States; Lebanon
Ghosh, Shikhar, Nicole Tempest Keller, and Alpana Thapar. "Instabeat—Crossing the Finish Line." Harvard Business School Supplement 821-012, July 2020.
- 29 Jul 2002
- Research & Ideas
Time Pressure and Creativity: Why Time is Not on Your Side
set clear goals while allowing freedom in meeting the goals, and serve as good work models); and organizational encouragement (like conversations about ideas across the organization, and a top management focus on rewarding and recognizing... View Details
- 16 Oct 2023
- HBS Case
Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta
“birthplace of the Civil Rights Movement.” “And only 2 percent of the poorest residents ever managed to get out of poverty,” Hill recalled discussing in her conversations with Delta employees when researching and writing the cases. At the... View Details
- 17 Dec 2012
- Research & Ideas
Teaming in the Twenty-First Century
careful to point out that conversations can be brief—but they need to happen. And the impetus for having those conversations must come from the top. As a leader of a siloed, specialized workforce, "your job... View Details
Keywords: by Maggie Starvish
- 03 Jun 2002
- Research & Ideas
How to Succeed With Your New Boss
relationship with your new boss, they need to work effectively with you. In the past, have you done a good job of helping subordinates make their own transitions? What might you do differently this time? Planning For Five Conversations... View Details
Keywords: by Michael Watkins
- 2022
- Article
A Human-Centric Take on Model Monitoring
By: Murtuza Shergadwala, Himabindu Lakkaraju and Krishnaram Kenthapadi
Predictive models are increasingly used to make various consequential decisions in high-stakes domains such as healthcare, finance, and policy. It becomes critical to ensure that these models make accurate predictions, are robust to shifts in the data, do not rely on... View Details
Shergadwala, Murtuza, Himabindu Lakkaraju, and Krishnaram Kenthapadi. "A Human-Centric Take on Model Monitoring." Proceedings of the AAAI Conference on Human Computation and Crowdsourcing (HCOMP) 10 (2022): 173–183.
- Article
Reflections: Toward a Normative and Actionable Theory of Planned Organizational Change and Development
By: Michael Beer
A normative and actionable theory of planned organizational change and development is proposed based on fifty years of engagement by the author as a scholar-consultant. Five principles are central features of the theory and practice proposed: 1) Organizations are... View Details
Keywords: Consultant; Process; Systems; Silence; Organizational Change and Adaptation; Leadership; Learning; Management Teams
Beer, Michael. "Reflections: Toward a Normative and Actionable Theory of Planned Organizational Change and Development." Journal of Change Management 21, no. 1 (2021).