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- All HBS Web
(1,612)
- People (6)
- News (427)
- Research (866)
- Events (2)
- Multimedia (3)
- Faculty Publications (202)
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- 15 Nov 2011
- First Look
First Look: November 15
VTID. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/512029-PDF-ENG The Cleveland Clinic: Improving the Patient Experience (Abridged) Ananth Raman, Anita Tucker, and Rachel GordonHarvard Business School Case 611-015 Healthcare... View Details
Keywords: Sean Silverthorne
- 16 May 2023
- In Practice
After Silicon Valley Bank's Flameout, What's Next for Entrepreneurs?
life of an early-stage business. When a situation is declared code red, startups should know who’s on point for communication with each stakeholder, who’s leading a process and how each process will be led. Also, plan for retrospectives after each situation to View Details
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
we now see an industry back on its heels, massively disrupted by an external force so unprecedented it is almost unfathomable. The severity of this business interruption will continue to endure and be further complicated by the mandate of... View Details
- 09 Jul 2020
- Research & Ideas
It’s Time to Reset Decision-Making in Your Organization
[Editor’s note: This is the third installment of a continuing series on issues that 600 CEOs told us keeps them awake at night. Today's topic: The challenges of making organizational decisions in this uncertain environment.] While we may... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 23 Nov 2009
- Research & Ideas
Management’s Role in Reforming Health Care
apply their skills and knowledge to improve health-care systems. (A book excerpt from Designing Care follows.) Martha Lagace: How does health-care delivery fit into the greater context of health-care reform? Dr. Richard Bohmer: Broadly... View Details
- 08 Feb 2011
- First Look
First Look: Feb. 8
examine the firm's choice of business model between the proprietary model (where all software modules are proprietary), the open source model (where all modules are open source), and the mixed source model (where some—but not all—modules are open). When a module is... View Details
Keywords: Sean Silverthorne
- 19 Feb 2019
- First Look
New Research and Ideas, February 19, 2019
affiliation. These results hold through a large number of specifications and cannot be attributed to mobilization against the laws, measured by campaign contributions and self-reported political engagement. ID requirements have no effect on fraud either—actual or... View Details
Keywords: Sean Silverthorne
- 20 Dec 2022
- Op-Ed
Employee Feedback: The Key to Retention During the Great Resignation
aligned with its strategic performance goals and its human and customer-centric values. Because managers at all levels are held accountable for implementing and maintaining this governance and learning system, it becomes embedded in the culture. That ensures View Details
Keywords: by Michael Beer
- Research Summary
The Panama Canal
The Big Ditch is the first quantitative economic history of the Panama Canal and its effect on Panama, the United States, and the world economy. It makes three general arguments. First, that the Panama Canal was very important to... View Details
- June 30, 2020
- Article
Scaling Up Behavioral Science Interventions in Online Education
By: Rene F. Kizilcec, Justin Reich, Michael Yeomans, Christoph Dann, Emma Brunskill, Glenn Lopez, Selen Turkay, Joseph J. Williams and Dustin Tingley
Online education is rapidly expanding in response to rising demand for higher and continuing education, but many online students struggle to achieve their educational goals. Several behavioral science interventions have shown promise in raising student persistence and... View Details
Keywords: Online Learning; Behavioral Interventions; Scale; Education; Online Technology; Performance Improvement
Kizilcec, Rene F., Justin Reich, Michael Yeomans, Christoph Dann, Emma Brunskill, Glenn Lopez, Selen Turkay, Joseph J. Williams, and Dustin Tingley. "Scaling Up Behavioral Science Interventions in Online Education." Proceedings of the National Academy of Sciences 117, no. 26 (June 30, 2020).
- 29 Sep 2014
- Research & Ideas
Why Do Outlet Stores Exist?
usually located in rural areas near the factory and selling damaged or irregular clothing, often to employees themselves. Even though most apparel manufacturing has long ago moved overseas, outlet stores have continued to exist—despite... View Details
- 04 May 2021
- Book
Best Buy: How Human Connection Saved a Failing Retailer
to boost revenues: matching prices at Amazon, and speeding deliveries by shipping directly from stores. He also cut costs by reducing waste and streamlining processes. “We were breaking $200 million-worth of TVs every year,” he says. “By View Details
- 18 Nov 2008
- First Look
First Look: November 18, 2008
religious norms. We report on a field experiment that examines when auction participants will respond to an appeal to continue bidding for secular charitable causes. The results reveal that religious individuals are more likely than... View Details
Keywords: Martha Lagace
- 08 Apr 2013
- Research & Ideas
How to Demotivate Your Best Employees
productivity. More than 80 percent of companies dole out work-related awards like "employee of the month" or "top salesperson." Managers often view these awards as inexpensive ways to improve worker performance; many believe that when... View Details
- 25 Sep 2007
- First Look
First Look: September 25, 2007
for Improving the Safety and Efficiency of Hospital Work Systems Authors:Anita L. Tucker, Sara J. Singer, Jennifer E. Hayes, and Alyson Falwell Abstract Objective. To link safety-related concerns raised by frontline staff about hospital... View Details
Keywords: Martha Lagace
- 31 Mar 2008
- HBS Case
JetBlue’s Valentine’s Day Crisis
students in the class were affected by the JetBlue crisis, adds Huckman. "Russ seemed to view his visit as an opportunity to educate students who may be in similar roles in the not-too-distant future; he also saw it as a way to get feedback and let his customers... View Details
- 07 Apr 2021
- Research & Ideas
How Teams Work: Lessons from the Pandemic
Inevitably, various types of team interactions co-occur or overlap. Perlow says she and her fellow researchers are continuing to examine those intersections and ways that different technologies can improve... View Details
Keywords: by Kristen Senz
- 23 Jan 2023
- Research & Ideas
After High-Profile Failures, Can Investors Still Trust Credit Ratings?
answers the question, ‘Should we continue to rely on ratings, given all the times that ratings have been shown not to be correct?” Harvard Business School assistant professor Anywhere Sikochi and colleagues crunched thousands of ratings... View Details
Keywords: by Ben Rand
- 04 Mar 2024
- Research & Ideas
Want to Make Diversity Stick? Break the Cycle of Sameness
and people of color in leadership roles continue to remain scarce, perpetuating a pattern of sameness, with white men often replacing other white men in high-level positions, Chang says. However, the research results also reveal a bright... View Details
Keywords: by Michael Blanding
- 24 Jun 2014
- First Look
First Look: June 24
effects of deregulation on firm size are significantly non-linear. The reallocation of market shares toward a small number of large firms and a large number of small firms is characterized as the "shrinking middle" in Indian manufacturing. Small- and... View Details
Keywords: Sean Silverthorne