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  • All HBS Web  (1,787)
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  • 25 Jan 2012
  • Research & Ideas

A Few Firms Have Outsized Influence in D.C.

in Congress and the White House. "I have regular contact with Microsoft's chief lobbyist," he says, "and while there are sometimes issues Microsoft feels it can't influence, there are many issues it can." When the... View Details
Keywords: by Michael Blanding
  • 04 Apr 2008
  • What Do You Think?

Who Owns Intellectual Property?

facilitates cooperation in the generation of intellectual capital ranging from new product development to research. It helps explain why the Gen Xers we discussed several months ago find it quite natural to work in teams, either in face-to-face View Details
Keywords: by Jim Heskett
  • 30 Apr 2007
  • Research & Ideas

All Eyes on Slovakia’s Flat Tax

explore some of the many interesting developments going on in Eastern and Central Europe for my course Institutions, Macroeconomics and the Global Economy, so I contacted Vincent at the Europe Research Center to find out if they could... View Details
Keywords: by Martha Lagace
  • 17 Feb 2003
  • Research & Ideas

Tales of the Newly-minted MBA

wait until you're desperate to contact mentors," said Sara Crutchfield Clarke (HBS MBA '97), vice president of corporate strategy at Showtime Networks. "Find ways to stay in touch, and have a clear means of articulating your... View Details
Keywords: by Julia Hanna
  • 17 Jan 2017
  • First Look

First Look at New Research: January 17

contact between the company and its customers. As well as a pricing analysis, the case examines the links between a venture’s product policy, target customers, funding sources, management style, promotional tools, and pricing approach.... View Details
Keywords: Sean Silverthorne
  • 13 Oct 2015
  • First Look

October 13, 2015

has been shown to improve consumer perceptions of service value, existing theory posits that increased contact between consumers and producers may diminish work performance. Two field and two laboratory experiments in food service... View Details
  • 12 Feb 2019
  • First Look

New Research and Ideas, February 12, 2019

run a field experiment in which we contact firms that are caught infringing on expensive digital images. Emails to all firms include a link to the licensing page of the infringed image; for treated firms, we add links to a significantly... View Details
Keywords: Dina Gerdeman
  • 26 Oct 2010
  • First Look

First Look: October 26, 2010

Karen A. Jehn, and Martin Euwema Publication:Journal of Organizational Behavior (forthcoming) Abstract Contrary to much boundary spanning research, we examined the negative consequences of boundary spanning contact in multi-organizational... View Details
Keywords: Sean Silverthorne
  • 02 Sep 2008
  • Research & Ideas

Indulgence vs. Regret: Investing in Future Memories

regret"). Some of the students were contacted a week after returning from their winter break; others were asked to look back on how they spent their winter break of a year ago. Those who had spent their break working and studying... View Details
Keywords: by Julia Hanna
  • 17 Jul 2000
  • What Do You Think?

Where Is the Microsoft Board?

start-ups is different than in established large organizations. More often, a director is an investor, friend, expert, and resource. Involvement of a director is more intense, often resulting in daily or at least weekly contact with... View Details
Keywords: by James Heskett
  • 15 Feb 2000
  • Research & Ideas

The Right Connections

connections can be a source of information about the FDA approval process and offer insights as to how to market and sell the young firm's products. They can also provide resources and contacts to facilitate these tasks. Another... View Details
Keywords: by Judith A. Ross
  • 01 Feb 2022
  • What Do You Think?

Is Concierge Management an Answer to the “Big Quit”?

in the “big quit” is management. Anecdotal evidence is coming in about remote workers who join and leave organizations without having any physical contact with a colleague. Needed relationships are not developed. When someone quits, there... View Details
Keywords: by James Heskett
  • 05 Apr 2017
  • Research & Ideas

For Women Especially, It Pays to Know What Car Repairs Should Cost

professor in the Marketing Unit at Harvard Business School, and Meghan Busse and Florian Zettelmeyer, both professors at Northwestern University. Somewhere, a radiator leaks For the study, “mystery shoppers” posing as consumers contacted... View Details
Keywords: by Wendy Guild Swearingen; Auto; Service
  • 26 Feb 2008
  • First Look

First Look: February 26, 2008

associated with the initiation of interdependent innovation are inversely associated with their execution. We build a dynamic, corporate-level, evolutionary model in which individuals autonomously initiate cross-line-of-business projects not through the formal... View Details
Keywords: Martha Lagace
  • 27 Jul 2015
  • Research & Ideas

The ‘Promotion’ That Makes You Feel Bad

possible promotions. However, a large subset of the group—67 out of the 90 US workers interviewed—felt bad on some level about the change. The subset consisted of those workers who had regular contact with their Japanese colleagues and... View Details
Keywords: by Roberta Holland
  • 16 May 2005
  • Research & Ideas

Confronting the Reality of Web Services

challenge comes as all stakeholders get together and hammer out common definitions. This might not seem like the kind of work that leads to disputes, but it is. In most companies, questions like the following would lead to heated discussions: Who's got the real... View Details
Keywords: by Sara Grant
  • 05 Jul 2004
  • What Do You Think?

Work-Life: Is Productivity in the Balance?

not possible for all people to feel that urgency with the reduced amount of one-to-one contact that now takes place" under more liberal work-life policies. It's clear that these issues are not peculiar to the United States. Several... View Details
Keywords: by James Heskett
  • 19 Aug 2008
  • First Look

First Look: August 19, 2008

of going with Carlyle as a buyout partner, and then (ii) increasing the value of that business following the buyout. Since the profitability of a buyout depends on finding high-quality deals, the firm has focused to date on leveraging its View Details
Keywords: Sean Silverthorne
  • 06 Oct 2011
  • What Do You Think?

How Will the ‘Moneyball Generation’ Influence Management?

employee loyalty in organizations with large numbers of workers in direct contact with customers. The new movie Moneyball (and the book on which it is based) extol the virtues of employing nontraditional thinking and measurement in major... View Details
Keywords: by James Heskett
  • 06 Sep 2005
  • What Do You Think?

What are the Lessons of New Orleans?

contacted and offered financial as well as other forms of assistance. Clearly, there are significant differences between the challenges facing private firms and public agencies at times of disasters. Employees are easier to track and help... View Details
Keywords: by James Heskett
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