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  • Program

Making Corporate Boards More Effective

program that best addresses your learning and development goals. Contact a program advisor via email or call 1.800.427.5577 (outside the U.S., call +1.617.495.6555). Application Submission We recommend that you apply at least four weeks... View Details
  • Program

Leading Change and Organizational Renewal

Answering Your Questions Our Program Advising team can help you at any stage of the admissions process—starting with identifying the program that best addresses your learning and development goals. Contact a program advisor via email or... View Details
  • March 2023
  • Case

Between Two Minds: The Staglin Family

By: Lauren Cohen, Ronnie Stangler and Grace Headinger
Garen Staglin, Founder and Chairman of One Mind, reflected on his life’s work in brain health. As he contemplated stepping down in the next few years, he weighed how to pass along this legacy to his son, Brandon Staglin, the impetus behind and next generation of the... View Details
Keywords: Nonprofit Organizations; Well-being; Management Succession; Family Ownership; Mission and Purpose; Health Industry
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  • Program

PLD Module 5

responsibilities. Read More Answering Your Questions Our Program Advising team can help you at any stage of the admissions process—starting with identifying the program that best addresses your learning and development goals. Contact a... View Details
  • Program

Agribusiness Seminar

Advising team can help you at any stage of the admissions process—starting with identifying the program that best addresses your learning and development goals. Contact a program advisor via email or call 1.800.427.5577 (outside the U.S.,... View Details
Keywords: Agriculture; Agriculture
  • Program

Aligning Strategy and Sales

based on your professional achievement and organizational responsibilities. Read More Answering Your Questions Our Program Advising team can help you at any stage of the admissions process—starting with identifying the program that best addresses your learning and... View Details
  • January 2025
  • Case

Redwood & Strong: The Value of a Consulting Engagement

By: David G. Fubini and Patrick Sanguineti
The board of Redwood & Strong LLP (R&S), the American branch of a large global law firm, is meeting to review the findings of a recent strategic initiative designed to identify potential merger candidates. The request for the engagement originated from Daniel Crawford,... View Details
Keywords: Client Service; Professional Service Firm; Professional Services; Consulting; Mergers and Acquisitions; Governing and Advisory Boards; Reports; Strategic Planning; Value; Consulting Industry; Legal Services Industry; United States
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  • Program

Leading Global Businesses

professional achievement and organizational responsibilities. Read More Answering Your Questions Our Program Advising team can help you at any stage of the admissions process—starting with identifying the program that best addresses your learning and development goals.... View Details
  • Program

Competing in the Age of Digital Platforms

Contact a program advisor via email or call 1.800.427.5577 (outside the U.S., call +1.617.495.6555). Application Submission We recommend that you apply at least four weeks before the program start date. You may use our online form or... View Details

    Strict ID Laws Don't Stop Voters: Evidence form a U.S. Nationwide Panel, 2008-2018

    U.S. states increasingly require identification to vote—an ostensible attempt to deter fraud that prompts complaints of selective disenfranchisement. Using a difference-in-differences design on a panel data set with 1.6 billion observations, 2008–2018, we find that... View Details

    • Web

    FAQs - Alumni

    or contact alumni@hbs.edu . When registration is open, the cancellation policy will be listed in the confirmation email and on your class page at reunions.hbs.edu . Please note: cancellation and refund requests will not be considered... View Details
    • February 2016
    • Article

    Unearned Status Gain: Evidence from a Global Language Mandate

    By: Tsedal Neeley and Tracy Dumas
    Theories of status rarely address unearned status gain—an unexpected and unsolicited increase in relative standing, prestige, or worth, attained not through individual effort or achievement, but from a shift in organizationally valued characteristics. We build theory... View Details
    Keywords: Status and Position; Equality and Inequality; Spoken Communication; Organizations; Japan; United States
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    • December 2009
    • Article

    Closing the Customer Feedback Loop

    By: Rob Markey, Fred Reichheld and Andreas Dullweber
    Realizing that customer retention is more critical than ever, companies have ramped up their efforts to listen to customers. But many struggle to convert their findings into practical prescriptions for customer-facing employees. Some companies are addressing that... View Details
    Keywords: Customer Centric Initiative; Customer Satisfaction; Customer Focus and Relationships; Customer Value and Value Chain
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    • Web

    Curriculum - Case Method Project

    First Bank of the United States Democracy, Sovereignty, and the Struggle over Cherokee Removal (1836) This case describes how the United States (and its colonial precursors) set policies with respect to Native Americans, from first View Details
    • 13 Nov 2020
    • News

    Global Ambition

    them in the various places they’ve lived. “We’ve had a lot of contact with our HBS friends since graduation,” says Chew, noting that the people they met at HBS—including each other—are extremely important to them. A Platform for Success... View Details
    • Web

    Managing the Future of Work

    stores, she faced strategic decisions on sustaining growth and adapting to an evolving social media landscape. Chime Solutions By: Shai Bernstein, William R. Kerr, Christopher Stanton, Raymond Kluender, & Mel Martin 7 FEB 2024 Chime Solutions, a customer View Details
    • Program

    Driving Nonprofit Performance and Innovation—Virtual

    processed in time to grant admission. Read More Answering Your Questions Our Program Advising team can help you at any stage of the admissions process—starting with identifying the program that best addresses your learning and development goals. View Details
    • 2020
    • Working Paper

    EMEs and COVID-19: Shutting Down in a World of Informal and Tiny Firms

    By: Laura Alfaro, Oscar Becerra and Marcela Eslava
    Emerging economies are characterized by an extremely high prevalence of informality, small-firm employment and jobs not fit for working from home. These features factor into how the COVID-19 crisis has affected the economy. We develop a framework that, based on... View Details
    Keywords: COVID-19; Emerging Economies; Informality; Firm-size Distribution; Health Pandemics; Developing Countries and Economies; Economy; System Shocks; Latin America
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      Waze Connected Citizens Program

      Di-Ann Eisnor, Director of Growth at Waze, founded the company’s Connected Citizens Program (CCP), a data-sharing partnership that provided officials with traffic incident and congestion data in exchange for data on anticipated road closures, re-routing, etc.... View Details
      • Program

      Senior Executive Leadership Program—China

      of the admissions process—starting with identifying the program that best addresses your learning and development goals. Contact a program advisor via email or call 1.800.427.5577 (outside the U.S., call +1.617.495.6555). Application... View Details