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Show Results For
- All HBS Web
(550)
- News (108)
- Research (382)
- Events (1)
- Multimedia (1)
- Faculty Publications (78)
- 01 Dec 2003
- News
Selling Digital Privacy
If regulation won’t stop privacy invasion, what will? HBS professor John Deighton has an answer that involves convincing companies to pay us consumers to use our private information. Instead of relying on regulators to View Details
- 02 Nov 2020
- What Do You Think?
Is Antitrust Just a Quaint Notion in the Digital Age?
from a consumer protection and competitor cultivation perspective.” BMJ raises an interesting question: Are their basic differences in the nature of many high-tech businesses that confound potential... View Details
- 01 Jun 2013
- News
Leadership Fellows
Kennedy, Consumer Financial Protection Bureau; Christopher Daniels, US Department of Education; Aaron Anderson, City of Sacramento Mayor's Office; Emily Rasmussen, Lincoln Center for the Performing Arts;... View Details
- Career Coach
Ryan Kennedy
20-people, and 200-people levels and can help you think about opportunities at similar organizations. Ryan is currently bootstrapping his own fintech startup. Prior to his fintech roles, Ryan served as Special Advisor to the Director of the View Details
- 12 Mar 2014
- Research & Ideas
Entrepreneurship and Multinationals Drive Globalization
the making of the global world over the last two centuries. Individual entrepreneurs and managers invented new products and shaped consumer demand. Firms created and diffused technologies and products, alongside the values in which they... View Details
- 01 Sep 2006
- News
Faculty Books
reap appropriate rewards. Consumer Capitalism by Gunnar Trumbull (Cornell University Press) The author investigates the origins of national systems of consumer protection in... View Details
- 08 Sep 2020
- Sharpening Your Skills
Capitalism Works Better When I Can See What You're Doing
to work in your favor for that next job. And privacy disclosure notices on websites, rather than convincing consumers that their private data is well protected, can make them less likely to make a purchase. Here is recent research on the... View Details
Keywords: by Sean Silverthorne
- Fast Answer
Mortgages: data
Where can I find data on mortgages (rates, originations, sub-prime)? Federal Housing Finance Agency: data on current and historical average mortgage rates. Consumer Financial Protection Bureau: data from the... View Details
- Portrait Project
Paul Yeh
automotive sector. I want to develop greener, safer, cheaper, and more exciting vehicles. I want to transform the way consumers shop for and buy their cars. I want to change people's driving behavior to minimize their impact on the... View Details
- 01 Dec 2007
- News
Where Are the Innovators in Health Care?
billion of the excessive costs of U.S. health care while all too many quality measures have worsened. Patients learn — sometimes the hard way — to bring along an assertive, intelligent loved one to protect them during a hospital stay.... View Details
- 02 Sep 2002
- Research & Ideas
The Role of Government When All Else Fails
In When All Else Fails: Government as the Ultimate Risk Manager, David A. Moss explores government's role as insurer of last resort in everything from crafting consumer protection law to bailing out airlines... View Details
Keywords: by Laura Linard
- 18 Oct 2021
- Blog Post
How Much is Freedom Worth? For Gig Workers, a Lot.
their schedules from week to week provide significant value to America’s estimated 1.6 million gig workers, many of whom don’t work enough hours to qualify for the benefits and protections typically associated with full-time employment.... View Details
Keywords: Consumer Products
- 28 May 2019
- News
Ask the Expert: In Security
ability to identify and respond to an attack. Static placement of tools won’t be enough. With more and more of our information stored in clouds, how should consumers protect themselves? Are some clouds more... View Details
- Student-Profile
Talia Gillis
to employees without legal representation, highlighted how difficulties in calculating social benefits, severance packages or assessing settlement offers created significant barriers for employees, rendering many legal protections futile.... View Details
- 01 Sep 2008
- News
Is Market Capitalism Headed for Trouble?
might create conditions harmful to its progress. In addition, we wondered what forces, largely or completely unrelated to capitalism, might challenge it from the outside. And if capitalism is threatened, what can be done to protect it,... View Details
- 11 Nov 2013
- Research & Ideas
A Smarter Way to Reduce Customer Defections
Companies spend significant sums to acquire customers. Once hooked, marketers protect those investments by attempting to keep patrons happy, engaged, and most of all, loyal. Reducing customer attrition, or "churn" in marketing parlance,... View Details
- 12 Oct 1999
- Research & Ideas
Rapid Response: Inside the Retailing Revolution
Once upon a time, suppliers held all the cards. Henry Ford's dictum that consumers could have any color car they wanted as long as it was black proved wrong in the extreme, but for years manufacturers in this country kept their hands... View Details
- 05 Aug 2010
- What Do You Think?
What Is Customer Opinion Good For?
and how. It's about understanding consumer needs, not asking them what they want." Several questioned the way some think about the development of products of any type in a rapidly changing business environment. As V. P. Kochikar put it,... View Details
- 06 Dec 2010
- Sharpening Your Skills
Sharpening Your Skills: Doing Business in Emerging Markets
entrepreneurs are innovating products to attract the emerging middle class. Such innovations could potentially benefit consumers living in mature markets. How Important Are Relations With The Host Country? HBS Cases: Looking Behind... View Details
- 01 Mar 2009
- News
Faculty Books
(Brookings Institution Press) Awash in debt, most low- and moderate-income Americans borrow to stay afloat rather than to keep up with the Joneses. How did things go so wrong? How can we maintain and expand access to credit while View Details