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  • 14 Sep 2010
  • First Look

First Look: September 14, 2010

lending data from a financial services organization that implemented a highly decentralized business model. I exploit variation in this organization in whether or not employees are selected via channels that are likely to sort on the... View Details
Keywords: Sean Silverthorne
  • 18 Oct 2016
  • Op-Ed

Why Business Should Invest in Community Health

healthy workers, benefit their reputations, and engender greater consumer and employee loyalty. Healthy communities also have more money to spend on non health care products and services than unhealthy ones. Underappreciated benefits... View Details
Keywords: by John Quelch, Howard Koh, and Pamela Yatsko; Health
  • 11 Jul 2017
  • First Look

First Look at New Ideas and Research, July 11

Hagiu and Altman provide a framework for doing so. They lay out four specific ways in which products and services can be turned into platforms and examine the strategic advantages and pitfalls of each: (1) opening the door to third... View Details
Keywords: Sean Silverthorne
  • 01 Jul 2014
  • First Look

First Look: July 1

Jeremy C. Stein Abstract—We study optimal government debt maturity in a model where investors derive monetary services from holding riskless short-term securities. In a setting where the government is the only issuer of such riskless... View Details
Keywords: Carmen Nobel
  • 03 Oct 2006
  • First Look

First Look: October 3, 2006

  Working PapersRacial Diversity Initiatives in Professional Service Firms: What Factors Differentiate Successful from Unsuccessful Initiatives? Authors:Modupe Akinola and David A. Thomas Abstract Diversity continues to be a key focus for... View Details
Keywords: Sean Silverthorne
  • 20 Nov 2012
  • First Look

First Look: November 20

advertising agency services and the slow pace of change over several decades. We model an agency's decision as a tradeoff between the fixed cost to the advertiser of establishing a relationship with an agency and pecuniary economies of... View Details
Keywords: Sean Silverthorne
  • 06 Mar 2007
  • First Look

First Look: March 6, 2007

this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=707031 Brightcove and the Future of Internet Television Harvard Business School Case 707-457 Brightcove, a technology and services provider to content owners in the... View Details
Keywords: Martha Lagace
  • 28 Apr 2009
  • First Look

First Look: April 28, 2009

Industry Location and International Regulatory Variation Author:Arthur A. Daemmrich Publication:Chap. 16 in Ways of Regulating: Therapeutic Agents between Plants, Shops, and Consulting Rooms. Vol. 363, 271-290. Berlin, Germany: Max Planck... View Details
Keywords: Martha Lagace
  • 20 Sep 2011
  • First Look

First Look: September 20

team's knowledge-integration capability. We test our theoretical framework using data on knowledge workers in professional services and discuss implications for research and practice. Download the paper:... View Details
Keywords: Sean Silverthorne
  • 23 Nov 2009
  • Research & Ideas

Management’s Role in Reforming Health Care

Bohmer teaches an MBA course on health-care operations management, codirects the joint MD/MBA program, and serves as faculty chair for two Executive Education programs in health-care delivery. A native of New Zealand, he teaches and View Details
Keywords: by Martha Lagace; Health
  • 06 Nov 2012
  • First Look

First Look: November 6

improvements in outcomes such as productivity and longevity, and that good nuts-and-bolts management at individual firms shapes national performance. At 14 textile manufacturers in India, for example, an intervention-involving free, high-quality advice from a View Details
Keywords: Sean Silverthorne
  • 20 Sep 2016
  • First Look

September 20, 2016

focusing on trust and reputation mechanisms. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=51606 Harvard Business School Case 916-033 Advika Consulting Services: Challenges and Opportunities in Managing Human... View Details
Keywords: Sean Silverthorne
  • September 2010
  • Teaching Note

Compass Maritime Services, LLC: Valuing Ships (TN)

By: Benjamin C. Esty and Albert W. Sheen
Teaching Note for 211014. View Details
Keywords: Partners and Partnerships; Research; Service Operations; Customers; Price; Consulting Industry; Consulting Industry; New Jersey
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  • November 2008 (Revised February 2010)
  • Case

Rebranding at Oliver Wyman Group

By: Robert G. Eccles and Kaitlyn Simpson
Keywords: History; Integration; Organizational Change and Adaptation; Marketing Strategy; Service Operations; Organizational Structure; Organizational Culture; Brands and Branding; Consulting Industry
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  • 15 Jan 2019
  • First Look

New Research and Ideas, January 15, 2019

this effect drives advisor reactions to one of the most widely recommended advice-seeking strategies: seeking advice from multiple advisors to leverage the wisdom of crowds. Advisors negatively judge and interpersonally distance themselves from seekers who they learn... View Details
Keywords: Dina Gerdeman
  • 09 Mar 2010
  • First Look

First Look: March 9

note:http://cb.hbsp.harvard.edu/cb/product/510079-PDF-ENG The Dabbawala System: On-Time Delivery, Every Time Stefan Thomke and Mona SrivastavaHarvard Business School Case 610-059 Describes the Mumbai-based Dabbawala organization, which achieves very high View Details
Keywords: Martha Lagace
  • 27 Aug 2013
  • First Look

First Look: August 27

http://hbr.org/search/513091-PDF-ENG Harvard Business School Case 913-420 Tim Blanchard at Jones Mendel & Co. Tim Blanchard struggles to balance all the demands facing him as a partner of a consulting firm. He must decide how to serve... View Details
Keywords: Sean Silverthorne
  • 2023
  • Working Paper

Toward Decision-Useful Carbon Information

By: Gunther Glenk
Companies are increasingly viewed as crucial drivers for timely decarbonization. Current accounting practices for greenhouse gas (GHG) emissions, however, often leave corporate carbon disclosures and abatement obscured. Here I introduce a taxonomy for assuring the... View Details
Keywords: Carbon Emissions; Decarbonization; Carbon Accounting; Net-zero Emissions; Greenhouse Gas Emissions; Environment; Environmental Impact; Management; Sustainable Cities; Corporate Disclosure; Environmental Accounting; Environmental Management; Climate Change; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Europe; North America; South America; Africa; Asia
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  • 17 Aug 2015
  • Research & Ideas

Who is Boss in the Sharing Economy?

recently as "technology has made it easier to build marketplaces for services and fine-tune the degree of control exerted over service provider-customer interactions." HourlyNerd allows View Details
Keywords: by Michael Blanding; Service; Service
  • 29 Sep 2015
  • Research & Ideas

Work 3.0: Redefining Jobs and Companies in the Uber Age

Are Uber drivers and HourlyNerd consultants independent contractors or employees? Interesting question, but the wrong one. Better to ask: Are we stifling innovation across the digital economy by forcing a simplistic choice, contractor vs.... View Details
Keywords: by Andrei Hagiu; Web Services; Web Services

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