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  • 05 Oct 2010
  • First Look

First Look: October 5, 2010

Demand: Model and Estimation Methodology Authors:Nathan Craig, Nicole DeHoratius, and Ananth Raman Abstract To set service levels, firms must understand how changes in service affect customer demand. Supply learning is a process whereby... View Details
Keywords: Sean Silverthorne
  • July 2023
  • Case

Schuberg Philis: From Success to Significance

By: Thomas J. DeLong and Daniela Beyersdorfer
The founders of Dutch professional services firm Schuberg Philis, and the new leadership team entrusted with the day-to-day management, must set the path forward in 2019. The company has grown into a €70 million revenue strong IT provider with top ranks in the... View Details
Keywords: Management Succession; Growth Management; Change Management; Transformation; Mission and Purpose; Leadership; Leading Change; Consulting Industry; Consulting Industry; Europe; Netherlands
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  • 18 Jun 2024
  • Research & Ideas

Industrial Decarbonization: Confronting the Hard Challenges of Cement

Cities like Cairo; Chongqing, China; Delhi; and Kinshasa, Congo are experiencing population explosions accompanied by unprecedented demand for homes, offices, factories, and infrastructure. In the United States, the Biden Administration’s policy-driven infrastructure... View Details
Keywords: by by Janelle Conaway; Green Technology; Energy; Industrial Products; Manufacturing
  • 24 Jan 2011
  • HBS Case

Terror at the Taj

that it has to do with governance of the Tatas; two-thirds of their profits are donated to charitable causes, so the employees feel that they are working for a higher good." But the IT firm Tata View Details
Keywords: by Julia Hanna; Accommodations
  • 30 May 2005
  • Research & Ideas

Six Steps for Making Your Threat Credible

threat lack credibility, but you also have no way of changing course if the situation becomes dire. 3. Visibly incur sunk costs Suppose you are negotiating with a consulting firm to renew its contract to... View Details
Keywords: by Deepak Malhotra
  • 04 May 2015
  • Research & Ideas

Need to Solve a Problem? Take a Break From Collaborating

firms do that already. "These results seem to make a lot of sense to organizations like The Boston Consulting Group or McKinsey & Company, which deliberately use very different structures for... View Details
Keywords: by Carmen Nobel; Video Game; Web Services
  • 13 Mar 2023
  • Research & Ideas

The Power of Personal Connections: How Shared Experiences Boost Performance

consultancies and accounting firms already do this by putting “cohorts” of new employees on similar professional development tracks, with shared workshops, activities, and milestones designed to strengthen... View Details
Keywords: by Rachel Layne; Health
  • 05 Jan 2010
  • First Look

First Look: January 5

graduate from HBS in Spring 2009. He must decide whether to join his father's company, Toronto-based AME Learning, as president working alongside his father who will be CEO. AME has been in business for 12 years, mostly as a small View Details
Keywords: Martha Lagace
  • 13 Nov 2019
  • Research & Ideas

Don't Turn Your Marketing Function Over to AI Just Yet

departments within the firm could query it for answers to questions ranging from optimal pricing to product design. What prevents this from materializing? After all, machine learning is delivering self-driving cars and beating human... View Details
Keywords: by Kristen Senz
  • 23 Sep 2022
  • Research & Ideas

8 Strategies to Sustain Business Innovation

followed by flexible execution. McDonald says that might seem like the reverse of a good strategy—shouldn’t a new firm be flexible at the beginning to see what works? But he says focused selection earlier is what allows a company the best... View Details
Keywords: by Lane Lambert
  • April 2002
  • Case

Pallotta TeamWorks

By: Allen S. Grossman and Elizabeth Kind
Pallotta Team Works is a for-profit, privately owned company that produces multiday fundraising events for nonprofit organizations. Dan Pallotta, the 40-year-old CEO, founded the enterprise in 1992. The company has grown rapidly, having raised over $200 million for... View Details
Keywords: For-Profit Firms; Business Model; Nonprofit Organizations; Philanthropy and Charitable Giving; Social Marketing; Marketing Strategy; Consulting Industry; Consulting Industry; United States
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  • 11 Aug 2003
  • Research & Ideas

Why Budgeting Kills Your Company

keep a tight rein on costs—but the dynamics of the budgeting process often undermine this effort. "In tough times like these, any significant real cost growth feels imprudent and is hard to justify for most businesses," writes Mike Baxter, a partner in the... View Details
Keywords: by Loren Gary
  • 24 Jan 2012
  • First Look

First Look: Jan. 24

estimates of corruption and study its relationship with organizational ownership. Book: http://www.cmi.no/research/project/?1473=the-international-handbook-on-the-economics-of Knowledge-based Innovation: Emergence and Embedding of New Practice Areas in Management View Details
Keywords: Sean Silverthorne
  • 28 Nov 2005
  • Research & Ideas

Unilever: Transformation and Tradition

as a result, but also avoiding disasters. The ice cream and other foods businesses were built patiently by the acquisition of one local firm after another, and their melding into the Unilever model. Following the National Starch... View Details
Keywords: by Geoffrey Jones; Consumer Products
  • 2023
  • Working Paper

Cost-Efficient Decarbonization of Portland Cement Production

By: Gunther Glenk, Anton Kelnhofer, Rebecca Meier and Stefan Reichelstein
Accounting for nearly 8% of global annual carbon dioxide (CO2) emissions, the cement industry is considered difficult to decarbonize. While a sizeable number of abatement levers for Portland cement production is becoming technologically ready for deployment, many are... View Details
Keywords: Decarbonization; Carbon Abatement; Carbon Accounting; Carbon Emissions; Carbon Regulation; Carbon Tax; Net-zero Emissions; Management; Environmental Management; Sustainable Cities; Accounting; Management Analysis, Tools, and Techniques; Environmental Accounting; Energy; Environmental Sustainability; Construction Industry; Steel Industry; Pulp and Paper Industry; Real Estate Industry; Consulting Industry; Energy Industry; Green Technology Industry; Manufacturing Industry; Utilities Industry; Industrial Products Industry; Europe; North America; South America; Africa; Asia
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  • 14 Jul 2003
  • Research & Ideas

Understaffed and Overworked: What Now?

The sure recipe for failure is to suck it up and try to do it all.—Isabel Parlett, Parlance Training Let's begin with what you shouldn't do: "The sure recipe for failure is to suck it up and try to do it all," says Isabel Parlett of Parlance Training, a Santa... View Details
Keywords: by Paul Michelman
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

on intangible capabilities, such as the ability to assess the value of the knowledge and skills that are already present within the firm and in some instances within its broader ecosystem; to rapidly understand how to redeploy them in new... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 09 Jun 2008
  • Lessons from the Classroom

Monetizing IP: The Executive’s Challenge

School professor Josh Lerner, an expert in intellectual property protection and commercialization. He believes many companies have failed to recognize the growing importance of IP in the global economy. "It has become more essential than ever that View Details
Keywords: by Sean Silverthorne; Video Game; Web Services
  • 16 Apr 2020
  • Research & Ideas

Has COVID-19 Broken the Global Value Chain?

manufactured by another firm elsewhere, and distributed by dealers everywhere—all underwritten by global cash flows. Often these networks are established without much redundancy planning or other risk-mitigation factors to counter... View Details
Keywords: by Sean Silverthorne
  • 24 Jan 2017
  • First Look

First Look at New Research: January 24, 2017

consulting firm to offer dairy management services. Should he continue to invest in these initiatives that benefitted the whole industry or focus resources on growing his own business? Purchase this case:... View Details
Keywords: Sean Silverthorne

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