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    Roy D. Shapiro

    Roy D. Shapiro is the Philip Caldwell Professor of Business Administration at the Harvard University Graduate School of Business Administration.  He is currently the faculty co-chair of the School's Technology and Operations Management Unit... View Details

    • November 2021 (Revised January 2022)
    • Case

    KFA, Inc.: Building the Future

    By: Lynda M. Applegate and Elizabeth M. Adams
    In 2021, Greg Bush, Jr., owner, president, and CEO of KFA, Inc. is working with his leadership team to plan for the future. KFA provides consulting services on software and project management needs for infrastructure projects. Bush and his team have just debuted a new... View Details
    Keywords: Small Business; Communication Technology; Developing Countries and Economies; Growth and Development Strategy; Infrastructure; Consulting Industry; Consulting Industry; Chicago; United States
    Related
    • October 1986 (Revised July 2010)
    • Case

    Karen Leary (A)

    By: Linda A. Hill
    Describes the evolution of the working relationship of Karen Leary, a new manager of a Merrill Lynch retail branch, and Ted Chung, a new financial consultant in the branch. Leary has some concerns about her working relationship with Chung and with his performance.... View Details
    Keywords: Management Style; Employee Relationship Management; Decision Choices and Conditions; Personal Development and Career; Performance Evaluation; Diversity; Financial Services Industry
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    • Career Coach

    Rich Schneider

    Rich (HBS’74) has been a Career Coach since 2009 and works with both students and alumni. He retired from a 35 year career in management consulting that year and is presently active in several capacities: Partner in Sage Partners, a... View Details
    Keywords: Consulting; Consulting; Consulting; Consulting; Consulting
    • 17 Jul 2018
    • First Look

    New Research and Ideas, July 17, 2018

    through an industry’s vertical chain. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=54706 The Creative Consulting Company By: Kaplan, Robert S., Richard Nolan, and David P. Norton Abstract—During the past 50... View Details
    Keywords: Dina Gerdeman

      Trang Nguyen

      Trang Nguyen is a student at the Ph.D. Business Administration program jointly offered by Harvard Business School and Harvard Graduate School of Arts and Sciences.

      Trang is interested in research at the intersection of corporate governance... View Details
      • 16 Dec 2020
      • Video

      On-Demand Workforce: Segment 1

      • September 2006 (Revised April 2007)
      • Case

      Tim Keller at Katzenbach Partners LLC (A)

      By: Boris Groysberg, Christopher Marquis and Ayesha Kanji
      Tracks of the first 6 months of a recent MBA grad, Tim Keller, at Katzenbach Partners, a boutique consulting firm focused on organizational change and strategy. Covers how Keller initially struggles with his assignment and ends with a question of whether or not he... View Details
      Keywords: Management; Organizational Change and Adaptation; Personal Development and Career; Work-Life Balance; Projects; Situation or Environment; Strategy
      Related
      • 17 Apr 2020
      • News

      Q&A with former SBA Administrator Karen Mills

      • 14 Jun 2022
      • Video

      Laura Morgan Roberts performs "What is your Why" and "Tools"

      • Career Coach

      Mandy Xu

      Mandy tried out different industries and experienced multiple career pivots. Prior to HBS, she worked in both client services and corporate with focuses in real estate, retail, and financial institutions. Through her experiences, Mandy realized there are pros and cons... View Details
      • 20 Feb 2014
      • HBS Seminar

      Rebecca Henderson, Harvard Business School

      • April 2000 (Revised March 2015)
      • Case

      The First Six Months: Launching a PSF Career

      By: Ashish Nanda, Thomas J. DeLong and Scot H. Landry
      Presents two situations: 1) two graduating MBAs from Harvard Business School compare and contrast their strategies for getting off to a good start in consulting, and 2) a junior consultant has to deal with difficult feedback in his very first performance review. View Details
      Keywords: Personal Development and Career; Planning; Practice; Strategy; Performance Evaluation; Adaptation; Consulting Industry
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      • 2005
      • Chapter

      On Coaches, Counsellors, Facilitators and Behavioural Consultants.

      Executive coaches, career counsellors, psychotherapists, group facilitators and behavioural consultants all have overlapping, yet different areas of expertise. To make an informed decision about the kind of long-term leadership development program you want, it is... View Details
      Keywords: Experience and Expertise; Decisions; Learning; Leadership Development; Outcome or Result; Programs; Behavior
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      • June 2013 (Revised October 2013)
      • Case

      Tim Blanchard at Jones Mendel & Co. (Abridged)

      By: Jay W. Lorsch and John Gabarro
      Tim Blanchard struggles to balance all the demands facing him as a partner of a consulting firm. He must decide how to serve clients, mentor his people, provide strategy and direction to the high-tech group, and spend time with family. View Details
      Keywords: Business or Company Management; Management Style; Partners and Partnerships; Work-Life Balance; Problems and Challenges; Management Teams; Consulting Industry
      Related
      • November 1999 (Revised June 2000)
      • Case

      AGENCY.COM (B): Managing Rapid Growth

      By: Thomas J. DeLong, Ashish Nanda and Scot H. Landry
      AGENCY.COM continues on its path of rapid growth, emerging as a leading interactive consulting firm. Its growth leads to new challenges related to the integration of diverse operations and the financing of future growth. View Details
      Keywords: Growth Management; Problems and Challenges; Entrepreneurship; Internet; Consulting Industry
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        Felix Oberholzer-Gee

        Felix Oberholzer-Gee is the Andreas Andresen Professor of Business Administration at Harvard Business School. An award-winning instructor, his academic work and consulting are focused on competitive strategy and the effects of digital technology on corporate... View Details

        Keywords: media; professional services; manufacturing; advertising
        • March 2017 (Revised October 2018)
        • Case

        Catalant: The Future of Work?

        By: Thomas Eisenmann, Jeffrey F. Rayport and Christine Snively
        Catalant, founded in 2013 as an online marketplace where MBAs could bid on consulting projects posted by small- to medium-sized businesses, had expanded by 2016 to provide Fortune 1000 companies with access to over 35,000 independent experts. The founders envisioned... View Details
        Keywords: Entrepreneurship; Human Resources; Recruitment; Labor; Market Platforms; Growth and Development Strategy; Consulting Industry; Consulting Industry; United States
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          Dante Roscini

          Dante Roscini holds the Professor of Management Practice Chair endowed by the MBA Class of 1952 at Harvard Business School. He joined the faculty in 2008 after a two-decades-long career in finance. He currently teaches the course Business, Government, and the... View Details

          • Video

          Reuel J. Khoza

          Reuel J. Khoza, Chairman of South Africa's Dzana Investments and Discovery Bank, describes the obstacles he faced to establish his management consultancy firm in the context of apartheid. View Details