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  • All HBS Web  (2,594)
    • People  (1)
    • News  (734)
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  • April 1993 (Revised May 1994)
  • Case

General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (A)

By: F. Warren McFarlan and Katherine Seger
Designed to generate discussion on the issues of outsourcing from the perspective of a firm thinking about turning over its IS activities to a third-party vendor. View Details
Keywords: Management Systems; Management Style; Information Technology; Job Cuts and Outsourcing; Business Strategy; Economic Systems; Business or Company Management; Organizational Change and Adaptation; Business Processes; Employment; Emerging Markets; Activity Based Costing and Management; Information Technology Industry; Consulting Industry
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McFarlan, F. Warren, and Katherine Seger. "General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (A)." Harvard Business School Case 193-144, April 1993. (Revised May 1994.)
  • January 2012
  • Article

Creating a Sustainable Society through Integrated Reporting Delivered via Cloud Computing

By: Kyle Armbrester and Robert G. Eccles
Keywords: Integration; Reports; Technology
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Armbrester, Kyle, and Robert G. Eccles. "Creating a Sustainable Society through Integrated Reporting Delivered via Cloud Computing." European Business Review (January 2012).
  • August 1982 (Revised July 1984)
  • Case

Corning Glass Works (B): Personal Computing - The Implementation of Change

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Porter, Leslie R. "Corning Glass Works (B): Personal Computing - The Implementation of Change." Harvard Business School Case 183-015, August 1982. (Revised July 1984.)
  • November 1992 (Revised December 1992)
  • Case

Deere & Co. (A): The Computer Aided Manufacturing Services Division - A Window to the World (Abridged)

By: Robert H. Hayes
The Computer-Aided Manufacturing (CAM) Services Division of John Deere has just received approval to sell their software and computer systems to external customers. These tools, initially developed for internal use, have been widely used throughout Deere. Still,... View Details
Keywords: Information Infrastructure; Applications and Software; Machinery and Machining; Technological Innovation; Markets; Marketing Strategy; Product Launch; Outcome or Result; Computer Industry; Computer Industry
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Hayes, Robert H. "Deere & Co. (A): The Computer Aided Manufacturing Services Division - A Window to the World (Abridged)." Harvard Business School Case 693-051, November 1992. (Revised December 1992.)
  • 1994
  • Article

Integration and Dynamic Capability: Evidence from Development in Automobiles and Mainframe Computers

By: M. Iansiti and K. B. Clark
Keywords: Integration; Growth and Development; Information Technology; Information Infrastructure
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Iansiti, M., and K. B. Clark. "Integration and Dynamic Capability: Evidence from Development in Automobiles and Mainframe Computers." Industrial and Corporate Change 3, no. 3 (1994): 557–605.
  • March 2007
  • Supplement

Lenovo: Building a Global Brand--6 Advertisements for Lenovo's Line of ThinkPad Computers

By: John A. Quelch
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Quelch, John A. "Lenovo: Building a Global Brand--6 Advertisements for Lenovo's Line of ThinkPad Computers." Harvard Business School Video Supplement 507-715, March 2007.
  • Spring 1993
  • Article

Did Installed Base Give Incumbent Any (Measurable) Advantages in Federal Computer Procurement?

By: Shane Greenstein
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Greenstein, Shane. "Did Installed Base Give Incumbent Any (Measurable) Advantages in Federal Computer Procurement?" RAND Journal of Economics 24, no. 1 (Spring 1993): 19–39.
  • December 1996
  • Article

Can Computers Be Teammates? Affiliation and Social Identity Effects in Human-computer Interaction

By: C. I. Nass, B. J. Fogg and Y. Moon
Keywords: Groups and Teams; Identity
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Nass, C. I., B. J. Fogg, and Y. Moon. "Can Computers Be Teammates? Affiliation and Social Identity Effects in Human-computer Interaction." International Journal of Human-Computer Studies 45, no. 6 (December 1996): 669–678.
  • 1 Nov 1989
  • Conference Presentation

Computer Supported Cooperative Work: A Field Study on Organization Assimilation of Innovation

By: L. M. Applegate
Keywords: Information Technology; Cooperation
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Applegate, L. M. "Computer Supported Cooperative Work: A Field Study on Organization Assimilation of Innovation." Paper presented at the Conference on Organizational Computing, Coordination and Collaboration, November 01, 1989.
  • 2019
  • Working Paper

Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 15 The IBM PC

By: Carliss Y. Baldwin
The IBM PC was the first digital computer platform that was open by as a matter of strategy, not necessity. The purpose of this chapter is to understand the IBM PC as a technical system and set of organization choices in light of the theory of how technology shapes... View Details
Keywords: IBM; Personal Computer; Digital Platforms; System; Strategy
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Baldwin, Carliss Y. "Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 15 The IBM PC." Harvard Business School Working Paper, No. 19-074, January 2019.
  • Research Summary

Ethics & Politics of Emerging Technologies

In this stream of research, my collaborators and I investigate the ethical, political, and social implications of computational technologies. 

In this work, I often collaborate with academic colleagues in computer science by helping to... View Details
Keywords: Artificial Intelligence; Algorithms; Computational Social Science
  • 01 Dec 1998
  • News

Year 2000 Computer Problem and You: Disaster for Some, Lessons for All

outsourcing, and integration services company that he founded in 1965. First in a Wall Street Journal ranking of one thousand companies listed according to best stock performance from 1987 to 1997, Keane Inc is considered among the nation's top consulting firms on the... View Details
  • April 1997
  • Article

Firm Asymmetries and Sequential R&D: Theory and Evidence from the Mainframe Computer Industry

By: T. Khanna and M. Iansiti
Keywords: Research and Development; Theory; Information; Information Infrastructure; Information Technology; Computer Industry
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Khanna, T., and M. Iansiti. "Firm Asymmetries and Sequential R&D: Theory and Evidence from the Mainframe Computer Industry." Management Science 43, no. 4 (April 1997): 405–421.
  • January 1996 (Revised September 2001)
  • Teaching Note

General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function Series TN

By: F. Warren McFarlan
Teaching Note for (9-193-144), (9-193-145), and (9-193-178). View Details
Keywords: Job Cuts and Outsourcing; Information Technology; Technology Industry
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McFarlan, F. Warren. "General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function Series TN." Harvard Business School Teaching Note 196-048, January 1996. (Revised September 2001.)
  • March 1998
  • Article

Computer Software Accounting Review: Closing the Loop but not Eliminating the Problem

By: David F. Hawkins
Keywords: Applications and Software; Accounting
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Hawkins, David F. "Computer Software Accounting Review: Closing the Loop but not Eliminating the Problem." Accounting Bulletin, no. 64 (March 1998).
  • July–August 2002
  • Article

Paths of Learning: Life and Death in the Consumer Electronics and Computer Industries

By: Walter Friedman
Keywords: Customers; Technology; Computer Industry; Computer Industry
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Friedman, Walter. "Paths of Learning: Life and Death in the Consumer Electronics and Computer Industries." Harvard Magazine (July–August 2002).
  • 01 Feb 2011
  • News

A New Solution to Backend Needs

Keywords: cloud computing; News, Library, Internet, and Other Services; Information; Telecommunications; Information
  • January 2013 (Revised April 2013)
  • Case

Microsoft Server & Tools

By: Marco Iansiti and Alain Serels
In 2011, Microsoft's Server & Tools Business (STB) was large, fast growing and highly profitable on the strength of traditional packaged product lines led by the Windows Server operating system. Even as the current packaged business was performing exceptionally well,... View Details
Keywords: Technology; Computing; Enterprise Computing; Servers; Cloud Computing; Microsoft; Technology Evolution; Technological Innovation; Disruptive Innovation; Information Technology; Information Technology Industry
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Iansiti, Marco, and Alain Serels. "Microsoft Server & Tools." Harvard Business School Case 613-031, January 2013. (Revised April 2013.)
  • January 2013
  • Supplement

Microsoft Server & Tools (C)

By: Marco Iansiti and Alain Serels
Supplement for case 613031. Update on progress of Microsoft's Server & Tools Business through August 2012. Pleased with the Windows Azure product, Satya Nadella must decide how to attract customers to the cloud based platform. View Details
Keywords: Technology; Computing; Enterprise Computing; Servers; Cloud Computing; Microsoft; Technology Evolution; Technological Innovation; Disruptive Innovation; Information Technology; Information Technology Industry
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Iansiti, Marco, and Alain Serels. "Microsoft Server & Tools (C)." Harvard Business School Supplement 613-047, January 2013.
  • December 1996
  • Article

How "Real" Are Computer Personalities? Psychological Responses to Personality Types in Human-Computer Interaction

By: Y. Moon and C. I. Nass
Keywords: Information Technology; Health; Identity
Citation
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Moon, Y., and C. I. Nass. How "Real" Are Computer Personalities? Psychological Responses to Personality Types in Human-Computer Interaction. Communication Research 23, no. 6 (December 1996): 651–674.
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