Publications

Read Now

2024
Chapter

Visionaries and Transformative Product Launches in Computing and Information Business History

By: Shane Greenstein

April 1993 (Revised December 2001)
Case

General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (C)

By: F. Warren McFarlan and Katherine Seger

Outlines the full architecture of an outsourcing agreement and allows the class to discuss what should and should not be in such agreements. View Details

Keywords: Job Cuts and Outsourcing; Agreements and Arrangements; Technology Industry

Educators

April 1993 (Revised May 1994)
Case

General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (A)

By: F. Warren McFarlan and Katherine Seger

Designed to generate discussion on the issues of outsourcing from the perspective of a firm thinking about turning over its IS activities to a third-party vendor. View Details

Keywords: Management Systems; Management Style; Information Technology; Job Cuts and Outsourcing; Business Strategy; Economic Systems; Business or Company Management; Organizational Change and Adaptation; Business Processes; Employment; Emerging Markets; Activity Based Costing and Management; Information Technology Industry; Consulting Industry

Educators

January 2012
Article

Creating a Sustainable Society through Integrated Reporting Delivered via Cloud Computing

By: Kyle Armbrester and Robert G. Eccles

Keywords: Integration; Reports; Technology

Read Now

August 1982 (Revised July 1984)
Case

Corning Glass Works (B): Personal Computing - The Implementation of Change

Monitoring CPU usage of your jobs on the HBSGrid - Research Computing Services

Technical How-To’s & Notes Technical How-To’s & Notes Monitoring CPU usage of your jobs on the HBSGrid There are two ways to monitor your running job: Run unix command top on the compute node where your job is executing, or Query LSF via... View Details

Research Summary

Ethics & Politics of Emerging Technologies

In this stream of research, my collaborators and I investigate the ethical, political, and social implications of computational technologies.

In this work, I often collaborate with academic colleagues in computer science by helping to... View Details

Keywords: Artificial Intelligence; Algorithms; Computational Social Science

01 Dec 1998
News

Year 2000 Computer Problem and You: Disaster for Some, Lessons for All

outsourcing, and integration services company that he founded in 1965. First in a Wall Street Journal ranking of one thousand companies listed according to best stock performance from 1987 to 1997, Keane Inc is considered among the nation's top consulting firms on the... View Details

November 1992 (Revised December 1992)
Case

Deere & Co. (A): The Computer Aided Manufacturing Services Division - A Window to the World (Abridged)

By: Robert H. Hayes

The Computer-Aided Manufacturing (CAM) Services Division of John Deere has just received approval to sell their software and computer systems to external customers. These tools, initially developed for internal use, have been widely used throughout Deere. Still,... View Details

Keywords: Information Infrastructure; Applications and Software; Machinery and Machining; Technological Innovation; Markets; Marketing Strategy; Product Launch; Outcome or Result; Computer Industry; Computer Industry

1994
Article

Integration and Dynamic Capability: Evidence from Development in Automobiles and Mainframe Computers

By: M. Iansiti and K. B. Clark

Keywords: Integration; Growth and Development; Information Technology; Information Infrastructure

March 2007
Supplement

Lenovo: Building a Global Brand--6 Advertisements for Lenovo's Line of ThinkPad Computers

By: John A. Quelch

2019
Working Paper

Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 15 The IBM PC

By: Carliss Y. Baldwin

The IBM PC was the first digital computer platform that was open by as a matter of strategy, not necessity. The purpose of this chapter is to understand the IBM PC as a technical system and set of organization choices in light of the theory of how technology shapes... View Details

Keywords: IBM; Personal Computer; Digital Platforms; System; Strategy

SSRN

Read Now

January 1996 (Revised September 2001)
Teaching Note

General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function Series TN

By: F. Warren McFarlan

Teaching Note for (9-193-144), (9-193-145), and (9-193-178). View Details

Keywords: Job Cuts and Outsourcing; Information Technology; Technology Industry

March 1998
Article

Computer Software Accounting Review: Closing the Loop but not Eliminating the Problem

By: David F. Hawkins

Keywords: Applications and Software; Accounting

July–August 2002
Article

Paths of Learning: Life and Death in the Consumer Electronics and Computer Industries

By: Walter Friedman

Keywords: Customers; Technology; Computer Industry; Computer Industry

June 1993
Case

General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (A) and (B) (Abridged)

By: F. Warren McFarlan and Katherine N. Seger

Describes the largest information systems outsourcing agreement in the industry from the perspectives of both companies involved in the deal. View Details

Keywords: Restructuring; Transition; Job Cuts and Outsourcing; Contracts; Agreements and Arrangements; Business Strategy; Information Technology