Publications

February 2016 (Revised June 2016)
Case

Janalakshmi Financial Services' HR Dilemma

By: Doug J. Chung and Radhika Kak

Janalakshmi Financial Services (JFS), an Indian microfinance institution, had grown rapidly by providing financial products to its main customer base, the urban poor. However, the company was facing several challenges. JFS’s productivity was declining, and it was... View Details

Keywords: Microfinance; Salesforce Management; Compensation and Benefits; Sales; Strategy; Financial Services Industry

Web

Corporate Strategy - Institute For Strategy And Competitiveness

products and services – Limited-edition merchandise from Consumer Products offered through theme parks and catalogs Horizontal mechanisms enable highly effective coordination... View Details

Harvard MS/MBA

The Harvard MS/MBA confers an MBA from HBS and a Master of Science in Engineering Sciences from Harvard's Paulson School of Engineering & Applied Sciences. Each year, the program enrolls about 30 students who have an undergraduate... View Details

26 Jun 2018
First Look

New Research and Ideas, June 26, 2018

but this article shows it has never been true historically. Using longitudinal data on individual firms from the nineteenth century onwards, it reveals evidence of how entrepreneurs and firms with multinational activity faced by market... View Details

Keywords: Dina Gerdeman

27 Oct 2002
Research & Ideas

Want a Happy Customer? Coordinate Sales and Marketing

integrated Customer Relationship Management (CRM) systems depending upon design and implementation. And, increasingly the integrated systems can... View Details

Keywords: by Benson Shapiro

01 Jun 2023
News

Alumni and Faculty Books

international dynamics. In this concise and incisive analysis, Andrew Cainey and Christiane Prange explain what is happening in China and how this affects its View Details

Keywords: Publishing Industries (except Internet); Information

May 1983 (Revised December 1987)
Case

Technical Data Corp.

By: William A. Sahlman

Describes a decision confronting the president of a small company about selling some or all of the shares in his company to another firm. Technical Data Corp. provides analytical services to professional bond market traders over a system of computer terminals operated... View Details

Keywords: Stocks; Entrepreneurship; Business Startups; Internet and the Web; Information Infrastructure; Mobile and Wireless Technology; Valuation; Negotiation Tactics; Mergers and Acquisitions; Corporate Strategy; Horizontal Integration; Service Industry; Service Industry

09 Sep 2016
News

MaiTai Global and Kiteboarding

physics. Learned how to design chips. And I came out to Silicon Valley as it was forming in the mid '80s. And I think because I was in the right place at the right time, it put... View Details

25 Apr 2023
Op-Ed

How SHEIN and Temu Conquered Fast Fashion—and Forged a New Business Model

2021. SHEIN uses data and software to match consumer demand for designs to the capabilities of particular members of its manufacturing network, and it also keeps close tabs on... View Details

Keywords: by John Deighton; Fashion; Retail; Consumer Products

15 Dec 2024
News

Alumni and Faculty Books

Edited by Margie Kelley Alumni Books The Power of Imperfect Eating By Kavita Bhatnagar (SELP 11, 2022) Penguin Enterprise Rather than dictating which foods are good or bad, this book weaves together stories that mirror the intricate, emotional, and often imperfect... View Details

Keywords: Publishing Industries (except Internet); Information

December 1980 (Revised February 1998)
Case

McDonald's Corp. (Condensed)

By: W. Earl Sasser and David C. Rikert

Describes the operating system of McDonald's, the world's most successful fast food chain. The case does not have a decision focus; it is designed for use with Burger King Corp. Students are asked to compare the operating systems of these two fast food hamburger... View Details

Keywords: Service Operations; Competition; Food and Beverage Industry