Complicity - Publications - Faculty & Research

04 Apr 2023
What Do You Think?

How Does Remote Work Affect Innovation?

that, “It doesn’t have to be complicated people who are ‘engaged’ in their work (which means that they are psychologically and emotionally attached to it ) are something like 25-50 percent more productive than people who aren’t.”... View Details

Keywords: by James Heskett

08 Oct 2020
Research & Ideas

Keep Your Weary Workers Engaged and Motivated

complicated them: Cost-cutting and remote work mean that both the acquisition and bonding drives are harder to meet via traditional means such as raises and team outings. Uncertainty around the pandemic itself, and its effect on... View Details

Keywords: by Boris Groysberg and Robin Abrahams

29 Jan 2024
Research & Ideas

Do Disasters Rally Support for Climate Action? It's Complicated.

Environmental disasters like wildfires can ignite awareness of climate change and boost eco-friendly politicians’ careers. But do voters perceive a tradeoff between environmental policies and local economic growth? In Brazil, home to a majority of the Amazon tropical... View Details

Keywords: by Rachel Layne

18 Jun 2024
Research & Ideas

Industrial Decarbonization: Confronting the Hard Challenges of Cement

Cities like Cairo; Chongqing, China; Delhi; and Kinshasa, Congo are experiencing population explosions accompanied by unprecedented demand for homes, offices, factories, and infrastructure. In the United States, the Biden Administration’s policy-driven infrastructure... View Details

Keywords: by by Janelle Conaway; Green Technology; Energy; Industrial Products; Manufacturing

03 Jun 2002
Research & Ideas

How to Succeed With Your New Boss

such as over how much information the boss wants (and you want to give) and how involved the boss wants to be (and you want him or her to be) in the details of what you are doing. Rather than allowing misunderstandings to complicate your... View Details

Keywords: by Michael Watkins

20 Jan 2014
Research & Ideas

Language Wars Divide Global Companies

more efficient, the use of such a lingua franca can add layers of complication and delay. And instead of fostering collaboration, it can create cultural fissures between employees. “It's volcanic, waiting for something to ignite it, and... View Details

Keywords: by Kim Girard

November 2019
Article

A Review of Bundled Payments in Total Joint Replacement

By: Olivia Manickas-Hill, Kevin J. Bozic and Thomas W. Feeley

The Bundled Payments for Care Improvement (BPCI) initiative, developed by the U.S. Center for Medicare & Medicaid Innovation, aims to reduce health care expenditures while maintaining or improving patient outcomes.
Several published reports evaluating the impact... View Details

Keywords: Bundled Payments; Health Care and Treatment; Cost Management

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19 Apr 2010
Research & Ideas

The History of Beauty

global beauty powerhouse over the last two decades; and Shu Uemura, the Japanese makeup artist who created an exquisite, and now global, brand. A further complication in reaching a definitive answer to whether there are gender advantages... View Details

Keywords: by Sean Silverthorne; Beauty & Cosmetics

Research Summary

Rethinking Brand Contamination: How Consumers Maintain Distinction When Symbolic Boundaries Are Breached"

If consumers view their brands as extensions of themselves, what happens when undesirable consumers adopt these same brands? I address this question by examining an issue that is of great concern to managers of high-status brands: the rampant spread... View Details

2020
Chapter

Business, Ethics and Institutions. The Evolution of Turkish Capitalism in a Comparative Perspective

By: Asli M. Colpan and Geoffrey Jones

This chapter offers a survey of the evolution of Turkish capitalism from the 19th century Ottoman Empire until the present day. It shows that Turkish business over the last century and a half was shaped in an institutional context similar to those in many developing... View Details

Keywords: Business Groups; Capitalism; Entrepreneurship; Ethics; Government and Politics; History; Religion; Business History; Turkey; Central Asia; Middle East

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28 Nov 2018
HBS Case

On Target: Rethinking the Retail Website

through me and my data science team,’” Datar says. “It was a bold decision because it was much costlier and more complicated to design flexible architecture that managers could easily interact with.” Take a calculated approach to using... View Details

Keywords: by Dina Gerdeman; Retail

13 Mar 2023
Research & Ideas

The Power of Personal Connections: How Shared Experiences Boost Performance

your workforce to tap into their intrinsic motivation rather than coming up with complicated schemes for paying them based on certain performance measures,” Pany says. “People are social creatures. Support them so that people can be who... View Details

Keywords: by Rachel Layne; Health

01 Oct 2021
Research & Ideas

Dying to Lead: How Reaching the Top Can Kill You Sooner

company to company, industry to industry, and between the public and private sectors, Nicholas says. “These are enormously complicated issues we’re dealing with,” he says. And, he is careful to note, his research isn’t claiming that... View Details

Keywords: by Jay Fitzgerald

17 Jan 2011
Research & Ideas

Being the Boss

through. As companies and work groups become more diverse, these differences will appear more often. Finally, people may not comply because they're confused. The growing complexity of the workplace and more fluid organizational structures with multiple bosses and... View Details

Keywords: by Carmen Nobel

04 May 2015
Research & Ideas

Need to Solve a Problem? Take a Break From Collaborating

structures change over time," Shore says. "To complicate matters, in longer-term projects you're going to be iterating between information gathering and solution generating. So the organizational structure needs to switch back... View Details

Keywords: by Carmen Nobel; Video Game; Web Services

19 Jan 2015
Research & Ideas

Is Wikipedia More Biased Than Encyclopædia Britannica?

as good as the experts, others show [that] Wikipedia is not accurate at all." Complicating matters, however, many of the topics that we look up in the Britannica—any encyclopedia—aren't factually cut-and-dried. "Most of the topics of... View Details

Keywords: by Michael Blanding; Publishing

01 Oct 2001
Research & Ideas

Organizing the Family-Run Business

of directors, the family council and the family assembly generally are more effective forums for shareholders for setting direction and creating policies. Fundamental to the effective governance of these complicated systems is the proper... View Details

09 Mar 2022
Research & Ideas

War in Ukraine: Soaring Gas Prices and the Return of Stagflation?

expect much larger price increases experienced by American consumers." The conflict in Ukraine is obviously partly about Ukraine, but it’s also part of a much messier, more complicated geopolitical conflict between Russia and the West... View Details

Keywords: by Avery Forman; Energy

09 Jun 2022
HBS Case

From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages

CHEF’STORE locations have boomed, leading the company to consider opening new stores. Also, the company relies on another distributor to supply products at the cash-and-carry outlets, thereby avoiding additional complications to its core... View Details

Keywords: by Pamela Reynolds

09 Oct 2001
Research & Ideas

Driven: How Human Nature Shapes Organizations

people and groups that complicate the process of sustaining healthy working relationships. Any organization has design issues posed by the innate nature of its employees and also by the same innate nature of its customers, suppliers,... View Details

Keywords: by Paul Lawrence & Nitin Nohria

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