Publications

August 2011 (Revised February 2012)
Background Note

A Note on Water

By: Robert G. Eccles, Amy C. Edmondson, George Serafeim and Sarah E. Farrell

This note provides background on the complex issues regarding the supply and consumption of water and how this natural resource is at increasing risk, resulting in significant economic, political and environmental issues. View Details

Keywords: Economics; Government and Politics; Demand and Consumers; Supply and Industry; Risk and Uncertainty; Natural Environment; Pollutants; Environmental Sustainability

November 2011 (Revised December 2012)
Case

Making Lemonade in Chicago's Troubled Neighborhoods

By: Nicolas Retsinas, Jazzmin Lamas and Lisa Strope

This case focuses on the complexities of building a real estate investment company in two Chicago low-income neighborhoods, Roseland and Englewood, during the foreclosure crisis in 2011. View Details

Keywords: Real Estate; Investment Management; Financial Management; Social Issues; Investment; Real Estate Industry; Chicago

28 Jun 2010
HBS Case

Cincinnati Children’s Hospital Medical Center

Technology and Operations Management course (TOM), the case offers valuable takeaways for future managers of any complex service organization. "It's a good TOM case in that it includes hard numbers and rigorous analysis,"... View Details

Keywords: by Julia Hanna; Health

21 Mar 2012
Op-Ed

Finding the Right Jeremy Lin Storyline

difficult to understand multiple identity stories in combination. It means holding on to complexity and not using simple reasoning around one category or another to guide our thinking. The second is fear. It is difficult to talk about the... View Details

Keywords: by Lakshmi Ramarajan; Entertainment & Recreation

17 Nov 2003
Research & Ideas

The Business Case for Diabetes Disease Management

analyze the complexities of disease management and check all avenues for potential business opportunities. The participants, almost all of them health professionals, sorted through the risks and benefits of disease management for... View Details

Keywords: by Martha Lagace; Health

Research Summary

Executive Compensation

By: Tatiana Sandino

Professor Sandino’s other stream of research examines players that influence the design of an executive’s compensation. She has examined the role shareholder activists can play in influencing CEO pay and found that a compensation-related shareholder proposal could... View Details

13 Aug 2008
Research & Ideas

The Inner Life of Leaders

stern letter, Eisenhower was on the verge of replacing him as commander of one of the armies. Q: What do the hedgehog and fox metaphors mean in relation to the complexities of leadership? A: The title of the book is a debt I owe to Isaiah... View Details

Keywords: by Martha Lagace

25 Apr 2014
Video

Howard Stevenson - Making A Difference

11 Jun 2007
Lessons from the Classroom

Teaching the Next Generation of Energy Executives

You may think that being an energy executive—especially a manager in a leading oil company—might be the easiest job around. Just flip the production switch, and watch gas prices head toward $4 a gallon. But students enrolled in Harvard Business School professor Forest... View Details

Keywords: by Julia Hanna; Energy; Utilities

03 Jul 2012
Research & Ideas

HBS Faculty on Supreme Court Health Care Ruling

experts in the health care field, to provide their views on various facets of one of this country's most important and complex problems. Bill George Professor of Management Practice, former chair and CEO of Medtronic, and author of 7... View Details

Keywords: Re: Multiple Faculty; Health

14 Apr 2015
News

How crowdsourcing could help simplify America’s tax code

Article

Who Benefits from Religion?

By: Daniel Mochon, Michael I. Norton and Dan Ariely

Many studies have documented the benefits of religious involvement. Indeed, highly religious people tend to be healthier, live longer, and have higher levels of subjective well-being. While religious involvement offers clear benefits to many, in this paper we explore... View Details

Keywords: Religion; Values and Beliefs; Welfare

Find at Harvard

Read Now

April 2003 (Revised September 2005)
Case

Celebrity Cruises, Inc.: A Taste of Luxury

By: Frances X. Frei, Corey B. Hajim and Christian Hempell

Describes the complex operations of the cruise industry. Positioned between luxury cruise lines and mass market lines, Celebrity struggles to find ways to create customer loyalty and increase profitability. View Details

Keywords: Customer Satisfaction; Profit; Product Positioning; Operations; Luxury; Shipping Industry

11 Aug 2016
Cold Call Podcast

Why College Rankings Keep Deans Awake at Night

Brian Kenny: In September of 2013, President Obama sent shock waves through American higher education by announcing plans to create a federal rating system that would allow parents and students to easily compare colleges. He said he would urge Congress to pass... View Details

Keywords: Re: William C. Kirby; Education

February 2003 (Revised August 2005)
Case

UCB (A): Managing Information for Globalization and Innovation

By: F. Warren McFarlan and Brian DeLacey

This case presents a complex total MIS strategy case for a $3 billion European pharmaceutical/chemicals company based in Brussels. It covers corporate strategy alignment of IT portfolio, IT operations issues, and global coordination of IT. View Details

Keywords: Information Technology; Operations; System; Corporate Strategy; Investment Portfolio; Globalization; Pharmaceutical Industry; Information Technology Industry; Brussels

24 May 2004
Research & Ideas

The Watsons: IBM’s Troubled Legacy

The world's fair in New York City at the end of the depression decade was a big deal. Planning began in 1935. The fairgrounds covered 1,216.5 acres in what had been a garbage dump in Queens. By opening day, April 30, 1939, the moonscape that had been Flushing Meadows... View Details

Keywords: by Richard S. Tedlow

November 1997
Case

Colly Cotton Ltd.

By: Ray A. Goldberg and Tom Clay

Colly Farm is an entrepreneurial cotton farm complex that has to compete on a world market. In going public it has to satisfy the market that it can remain profitable in volatile times. View Details

Keywords: Earnings Management; Entrepreneurship; Going Public; Balance and Stability

October 1999 (Revised June 2002)
Case

Case Brief: Stone Container in Honduras and Costa Rica

By: James K. Sebenius and Hannah Bowles

Summarizes contents of two full-length cases. The cases provide examples of two different approaches to managing complex multi-party negotiations with stakeholders. A rewritten version of an earlier case. View Details

Keywords: Negotiation Participants; Costa Rica; Honduras