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  • 04 Sep 2019
  • News

Alumni and Faculty Books for September 2019

between. Kids are constantly changing and how we parent them must change, too. But how do we stay close as a family as our lives move apart? In the midst of guiding their own kids through this transition, Lisa Heffernan View Details
  • June 2018
  • Teaching Note

Difficult Conversations and Dealing with Challenging Situations at Work

By: Boris Groysberg and Amram Migdal
Teaching Note for HBS Nos. 416-031, 416-032, 416-033, 416-034, 416-035, and 416-036. View Details
Keywords: Communication; Communication Intention and Meaning; Human Resources; Employee Relationship Management; Management Skills; Performance; Performance Evaluation; Personal Development and Career; Relationships; Groups and Teams; Social Psychology; Attitudes; Behavior; Conflict and Resolution; Conflict Management; Emotions; Perception; Personal Characteristics; Perspective; Power and Influence; Prejudice and Bias; Reputation; Satisfaction; Trust
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  • 06 May 2024
  • Research & Ideas

The Critical Minutes After a Virtual Meeting That Can Build Up or Tear Down Teams

inevitable. Strong communication is key, says Perlow, who provides pointers to help managers head off difficulties before they spin out of control. Perlow’s paper, “Backstage Matters: Collective Energy and... View Details
Keywords: by Michael Blanding
  • July 2015
  • Teaching Note

CJ E&M: Creating a K-Culture in the U.S.

By: Elie Ofek and Michael Norris
This teaching note is intented to help instructors with running a class discussion for the case "CJ E&M: Creating a K-Culture in the U.S.". It contains several areas of analysis and discussion that provide guidance to instructors on how to use the case in order to... View Details
Keywords: Global Marketing Strategy; Event Marketing; Marketing Plan; Marketing Culture; Marketing Strategy; Entertainment; Global Strategy; Culture
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  • 25 May 2016
  • Video

HBS Immersive Field Courses (IFCs): A Deeper Look

  • 01 Oct 1997
  • News

Antitrust in Historical Perspective

questions. Yet, the conceptions of business that each question implies can be (and historically have tended to be) mutually exclusive. Everybody wants goods and services made available at low prices. But achieving that goal often View Details
Keywords: Thomas K. McCraw and Richard S. Tedlow
  • 03 Mar 2023
  • Blog Post

Celebrating Socioeconomic Diversity and Inclusion at HBS (Part 2)

student means being inspired by my parents who relentlessly fought for a better life when we were homeless. It means becoming empowered with the skills and tools needed to... View Details
  • July 3, 2025
  • Article

A New Framework for Reducing Healthcare Disparities

By: Susanna Gallani, Mary Lynch Witkowski, Lidia M. V. R. Moura and Katie Sonnefeldt
Despite decades of initiatives to address healthcare inequities in the U.S., disparities across race, gender, geography, and income remain stubbornly persistent. This article introduces the Strategic Fingerprint Framework for Health Equity, a practical, principle-based... View Details
Keywords: Equality and Inequality; Demographics; Outcome or Result; Health Care and Treatment; Framework; Health Industry
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  • 10 Mar 2021
  • News

New Releases: Alumni and Faculty Books, Podcasts

workplace relationships, sharpen their communication skills, improve their personal brands and, ultimately, make an impact. The World’s Littlest Book on Climate: 10 Facts in 10 Minutes about CO2 By Mike Nelson, Pieter Tans, View Details
Keywords: Margie Kelley; Publishing Industries (except Internet); Information
  • 01 Apr 2011
  • Working Paper Summaries

When Power Makes Others Speechless: The Negative Impact of Leader Power on Team Performance

Keywords: by Leigh Plunkett Tost, Francesca Gino & Richard P. Larrick
  • 01 Apr 2021
  • News

Analysis: People can work from anywhere. College students should come from anywhere, too.

  • 21 May 2020
  • Research & Ideas

Fighting the COVID Blues: Advice from Business Research

careful about adding too many obligations to people’s already-full plates, even if their intention is to relieve stress through social interactions. And, if you’re on the receiving end of these invitations View Details
Keywords: by Dina Gerdeman and Danielle Kost
  • 19 Nov 2018
  • Working Paper Summaries

Lazy Prices

Keywords: by Lauren Cohen, Christopher J. Malloy, and Quoc Nguyen; Financial Services
  • 01 Apr 1996
  • News

Stasis and Turmoil: HBS Research for the Real World

critical, although changing role in determining constraints and opportunities in the communications sector." Turning to the issue of privatization, Emmons explains that governments in both developed View Details
  • 28 May 2017
  • Blog Post

HBS on the Road: Ghana, Nigeria, and Côte d'Ivoire

Summer means one thing for the Admissions team at Dillon House: it’s outreach season. Team members head out on the road to spread the word about the HBS MBA and meet with prospective students around the... View Details
  • Web

Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy - Recruiting

there might be.” HBS also added to the rich fabric of relationships Leahy has built over the years that have helped her continue to learn and grow. “At HBS I built lifelong friendships. It was a community... View Details
  • March 2024
  • Article

Differences in Care Team Response to Patient Portal Messages by Patient Race and Ethnicity

By: Mitchell Tang, Rebecca Mishuris, Lily Payvandi and Ariel Dora Stern
Importance: The COVID-19 pandemic was associated with substantial growth in patient portal messaging. Higher message volumes have largely persisted, reflecting a new normal. Prior work has documented lower message use by patients who belong to minoritized racial... View Details
Keywords: Health Pandemics; Technology Adoption; Prejudice and Bias; Equality and Inequality; Communication Technology; Race; Ethnicity; Health Industry
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  • 02 Mar 2020
  • What Do You Think?

Are Candor, Humility, and Trust Making a Comeback?

is negative in the short-term and positive only in (the) long-term, and many companies are too focused on the short-term.” Robert added that candor is the honest and open... View Details
Keywords: by James Heskett
  • 20 Feb 2018
  • First Look

First Look at New Research and Ideas, February 20, 2018

2018 New York: Cambridge University Press American Fair Trade: Proprietary Capitalism, Corporatism, and the 'New Competition', 1890–1940 By: Phillips Sawyer, Laura Abstract—American Fair Trade explores the contested political View Details
Keywords: Sean Silverthorne
  • 24 Mar 2022
  • Research & Ideas

Rituals at Work: Teams That Play Together Stay Together

group rituals in the workplace and reviewing past research, Norton and his coauthors determined that group rituals have three core elements: physical, communal, and... View Details
Keywords: by Kristen Senz