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  • May 2024 (Revised May 2024)
  • Case

Market by Met Council: Revolutionizing Food Pantries in the Digital Age

By: Elisabeth Paulson and Michael W. Toffel
In fall 2023, the Food Program of Met Council—America’s largest Jewish charity dedicated to fighting poverty—completed the rollout of the newest version of its digital pantry platform to twelve food pantries in the Met Council food pantry network. The digital... View Details
Keywords: Customer Focus and Relationships; Digital Transformation; Nonprofit Organizations; Service Operations; Human Needs
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    Robert F. White

    Bob White is a Senior Lecturer in the Entrepreneurial Management Unit at the Harvard Business School where he teaches courses in the MBA program (Required and Elective curricula) and the Executive Education program. Courses taught include Entrepreneurial... View Details

    • 02 Nov 2023
    • Blog Post

    Getting a Peek Into the HBS Experience

    Peek is an annual online program intended for current undergraduate students that provides an opportunity to try out the HBS case method of study, join a leadership development discussion, gain an understanding of the career flexibility... View Details
    • 16 Sep 2015
    • Keynote Speech

    Revitalizing Inner Cities: The Strategic Agenda (Video)

    By: Michael E. Porter
    Video of Keynote presentation at the Inner City Economic Summit, Initiative for a Competitive Inner City, Detroit, MI View Details
    Keywords: Economic Development; Urban Development; Economics; Industry Clusters; United States
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    • Website

    Creating Emerging Markets

    By: Geoffrey Jones
    Harvard Business School has an on-going program to conduct in-depth interviews with top business leaders who have created and managed businesses in Africa, Asia, the Middle East, and Latin America over the last four decades. These interviews, many lasting several... View Details
    Keywords: Business History; Emerging Market
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    • December 1986 (Revised August 1988)
    • Case

    LifeSpan Inc.: Abbott Northwestern Hospital

    Raises the powerful issues of measuring marketing performance in a not-for-profit services setting. Also raises several interesting ethical issues. LifeSpan Inc., a Minneapolis based not-for-profit organization is the parent holding company of three hospitals and... View Details
    Keywords: Nonprofit Organizations; Ethics; Marketing Communications; Health Care and Treatment; Service Industry; Health Industry; Minneapolis
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    • 03 May 2024
    • Blog Post

    From Harvard to Miss New Jersey: A Journey of Perseverance and Self-Belief

    The Summer Venture in Management Program (SVMP) is an educational program designed to increase opportunity in business education for high-potential college students making an impact in their school or... View Details
    • August 2003 (Revised September 2003)
    • Case

    Tower Software

    Tower Software (TS) is a publicly traded corporation engaged in multiple facets of the computer software business. Its flagship product, TS SERVE, is a successful proprietary network operating system. TS also develops and sells applications software for word... View Details
    Keywords: Applications and Software; Product Launch; Web Services Industry; Information Technology Industry
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    • September 2021 (Revised November 2022)
    • Case

    MAYA Capital

    By: Robert F. White, Carla Larangeira and Pedro Levindo
    MAYA Capital co-founders Lara Lemann and Monica Saggioro raised $41.5 million through a series of closings for their early-stage Latin American venture capital fund. The two women had met for the first time in mid-2016 when Lemann was contemplating scaling her angel... View Details
    Keywords: Early Stage; Portfolio Construction; Fund Management; Investment; Entrepreneurship; Venture Capital; Investment Portfolio; Strategy; Business Startups; Management; Investment Funds; Latin America
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    • 23 Oct 2013 - 24 Oct 2013
    • Conference Presentation

    Key Drivers for Inner City Growth

    By: Michael E. Porter
    Initiative for a Competitive Inner City (ICIC) annual ecomonic summit. The 2013 theme: Transforming Urban Ecologies, What Works for Cities View Details
    Keywords: Development Economics; Industry Clusters; Strategy; Urban Development; Ohio
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      Is It Time to Let Employees Work from Anywhere?

      While working from home (WFH) has become relatively commonplace, a new form of remote work is emerging: working from anywhere (WFA), in which employees can live and work where they choose. Managers often worry about remote employees working less, or multitasking,... View Details
      • Research Summary

      Overview

      By: Rohit Deshpande
      Customer Centricity Rohit Deshpandé's research program focuses on Customer-Centricity. A stream of projects examines the interaction between corporate and national culture as they influence the development and implementation of global marketing strategies in high... View Details
      • 26 May 2015
      • First Look

      First Look: May 26

      strategic priorities. This article explains core links between selling initiatives and basic drivers of enterprise value, and it provides suggestions about how best to communicate strategy to busy people in the field. May 2015 Management... View Details
      Keywords: Sean Silverthorne
      • 12 PM – 1:30 PM EDT, 15 Jun 2021
      • Virtual Programming

      HBS On Board Session

      Join the HBS Social Enterprise Initiative for the launch of On Board, a new program designed to inspire and support alumni serving on nonprofit boards. In this first session, Professor Kash Rangan will host a conversation with Anne Wallestad of BoardSource on the shift... View Details

        Jay W. Lorsch

        Jay W. Lorsch is the Louis Kirstein Professor of Human Relations at the Harvard Business School. He is editor of View Details

        • January – February 2011
        • Article

        Creating Shared Value

        By: Michael E. Porter and Mark R. Kramer
        The capitalist system is under siege. In recent years business has been criticized as a major cause of social, environmental, and economic problems. Companies are widely thought to be prospering at the expense of their communities. Trust in business has fallen to new... View Details
        Keywords: Customer Value and Value Chain; Economic Growth; Economic Systems; Corporate Social Responsibility and Impact; Environmental Sustainability; Trust; Human Needs; Welfare; Competitive Advantage; Value Creation
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          Reza R. Satchu

          Reza Satchu is a Senior Lecturer in the Entrepreneurship Management Unit at the Harvard Business School where he teaches The Entrepreneurial Manager, The Founder Mindset and Founder Launch. He is also the Founder, Managing Partner and majority shareholder of... View Details

          • November 2017
          • Case

          Outrageous Ambition: Duke University

          By: William C. Kirby and Yuanzhuo Wang
          Duke University had grown from a one room schoolhouse in rural North Carolina in 1859 to one of the leading research universities in the U.S. and the world. Since the late 1950s, Duke’s leaders had consciously used the process of strategic planning to guide the... View Details
          Keywords: Duke University; University Governance; Internationalization; Duke Kunshan University; Interdisciplinarity; Higher Education; Interdisciplinary Studies; Global Strategy; Governing and Advisory Boards; Business History; Growth and Development Strategy; Organizational Design; Organizational Structure; Organizational Culture; Organizational Change and Adaptation; Strategic Planning; Education Industry; United States; China; Singapore
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          • January 2011 (Revised March 2011)
          • Case

          Development and Promotion at North Atlantic Hospital

          By: Boris Groysberg, Lisa Leffert, Kerry Herman and Libby Williams
          Dr. Elizabeth Harris, Chair of the Department of Anesthesiology (DA) at North Atlantic Hospital (NAH), faces several significant challenges. Staff satisfaction surveys confirmed her assessment that department faculty morale was low, the tenure and promotion system was... View Details
          Keywords: Training; Employees; Retention; Performance Evaluation; Personal Development and Career; Motivation and Incentives; Health Industry
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            Bharat N. Anand

            Bharat N. Anand is the Vice Provost for Advances in Learning at Harvard University, and the Henry R. Byers Professor of Business Administration at Harvard Business School.

            Professor Anand is an expert in digital strategy, media and... View Details

            Keywords: broadcasting; entertainment; information; media; motion pictures; music; publishing industry; sports; television