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- All HBS Web (727)
- Faculty Publications (238)
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- 29 Aug 2017
- First Look
First Look at New Research and Ideas, August 29
client portfolio. The case enables a discussion of different types of clients in a global professional service firm in terms of relative revenues, profitability, and strategic... View Details
Keywords: Sean Silverthorne
- 10 Nov 2009
- First Look
First Look: Nov. 10
Inc., the world's largest design software company, decided to engage in Integrated Project Delivery (IPD) for the design and construction of its new Architecture, Engineering, and Construction Solutions (AECS) Group headquarters near Boston. Under IPD, the project's... View Details
Keywords: Martha Lagace
- 12 Mar 2006
- Research & Ideas
New Research Explores Multi-Sided Markets
School, defines these multi-sided markets as platforms that serve two or more distinct groups of customers who value each other's participation. Examples: EBay provides markets for both buyers and sellers, dating club clients are both men... View Details
- 30 Jul 2018
- Research & Ideas
Why Ethical People Become Unethical Negotiators
quirky with Madoff, but [they] didn’t bother to find out what was going on,” Bazerman says. “If we’re busy and life is good and we’re making money ourselves, we act like we don’t notice something is wrong—but at the same time we’re exposing our View Details
Keywords: by Dina Gerdeman
- 06 Mar 2006
- Research & Ideas
Four Strategies for Making Concessions
something in return for your concession, try to explicitly—but diplomatically—demand reciprocity. For example, consider the following negotiation between an IT services firm and a client. The client suggests... View Details
Keywords: by Deepak Malhotra
- 16 Apr 2013
- First Look
First Look: April 16
LaSalle (JLL) faced at the turn of the millennium. Until then, JLL sold piecemeal commercial real estate services to its corporate clients, who maintained relationships with a variety of vendors. In 2000, JLL's large corporate View Details
Keywords: Sean Silverthorne
- 28 Feb 2017
- First Look
First Look at New Research, February 28
limitless opportunities to grow along three dimensions. It had operations in only 10 countries, while its competitors in airline catering were active in up to 50 countries. Thus, geographic expansion was one of the key growth options. DO & CO could also offer more... View Details
Keywords: Sean Silverthorne
- 18 Jan 2016
- Research & Ideas
Hazard Warning: The Unacceptable Cost of Toxic Workers
unlocking the data used in the analysis. Among other services, the consulting company advises clients on how to make better hires by tracking personality traits and skills revealed during the hiring process. Cornerstone usually focuses on... View Details
Keywords: by Roberta Holland
- 28 May 2019
- Research & Ideas
Investor Lawsuits Against Auditors Are Falling, and That's Bad News for Capital Markets
Investors rely on corporate auditors to keep impartial watch on the accounting practices of the companies they invest in. Historically, investors have not been shy about launching litigation when they believed auditors did not do enough to stop their View Details
- 05 May 2009
- First Look
First Look: May 5, 2009
paper identifies performance pressure as a critical barrier to effective knowledge utilization. Performance pressure creates threat rigidity effects in teams, meaning that they default to using the expertise of high-status members while becoming less effective at using... View Details
Keywords: Martha Lagace
- 09 Dec 2002
- Research & Ideas
Most Accountants Aren’t Crooks—Why Good Audits Go Bad
fundamental changes to the way accounting firms and their clients operate. If we are really going to restore trust in the U.S. system of auditing, we will need to go well beyond the provisions of the Sarbanes-Oxley Act. We will need to... View Details
- 16 May 2000
- Research & Ideas
Getting the Message: How the Internet is Changing Advertising
expert who has studied advertising for forty years, believes the future of Internet advertising depends on improvements in technology. "We won't really understand the full potential of Internet advertising until broadband service... View Details
Keywords: by Susan Young
- 07 Jul 2003
- What Do You Think?
Can We Have Too Much Productivity Improvement?
experiencing untimely increases in productivity now? These thoughts were triggered by several disparate and clearly unscientific "data" points. First, the buzz at a seminar of professional service managers in which I was... View Details
Keywords: by James Heskett
- 26 Mar 2006
- Research & Ideas
The Office of Strategy Management
though more than 90 percent had detailed strategic plans with much higher targets. Our own work with clients supports the existence of a persistent gap between the strategic goals organizations set for themselves and the results they... View Details
Keywords: by Martha Lagace
- 15 Mar 2017
- Lessons from the Classroom
More Than 900 Examples of How Climate Change Affects Business
This word cloud is composed of blog posts by more than 900 students describing how individual organizations are likely to be affected by climate change. Image by Patrick Clapp Last fall, first-year MBA students at Harvard Business School received a new assignment in... View Details
- 16 Aug 2004
- Research & Ideas
Luxury Isn’t What It Used to Be
senior advisor at Steuben Glass in New York who operates her own consultancy. "It's a great art to define what relevancy means for your brand while keeping its heritage alive. It's a matter of catering to existing clients while... View Details
- 13 Oct 2010
- First Look
First Look: October 13, 2010
http://hbr.org/2010/10/the-power-of-alumni-networks/ar/1 Prices or Knowledge? What Drives Demand for Financial Services in Emerging Markets? Authors:Shawn A.Cole, Thomas Sampson, and Bilal Zia Publication:Journal of Finance (forthcoming)... View Details
Keywords: Sean Silverthorne
- 31 Jul 2018
- First Look
New Research and Ideas, July 31, 2018
Goldman Sachs: Making an Imprint in Impact Investing Goldman Sachs acquired Imprint Capital Advisors, a small firm that specialized in advising clients on environmental/social/governance (ESG) and impact investments. The founders sold... View Details
Keywords: Dina Gerdeman
- 26 Jun 2018
- First Look
New Research and Ideas, June 26, 2018
reflecting upon the company’s “agile” transformation, a reorganization of work that had been critical to respond to and exceed rapidly changing customer expectations. Launched in 2015 at the head office, agile had spread to the rest of the Dutch organization, from... View Details
Keywords: Dina Gerdeman
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
solutions such as the construction of mobile COVID test units with medical teams, which have so far tested over 60,000 people. The design was donated to 10 hospitals and is now also available for free online. Case 2: Leverage and protect your View Details