Publications

13 Mar 2012
First Look

First Look: March 13

the reduction in store size was associated with TFP of retail chains falling by 0.4% per annum, or 40% of the post-1995 slowdown in UK retail TFP growth. China's Growing IT Services and Software Industry: Challenges and Implications... View Details

Keywords: Sean Silverthorne

Web

Finding Job Opportunities - Alumni

application and interview process. Apply via the CEO Discovery website . Researching Your Options Baker Library Services The Baker Library team partners with alumni throughout their learning journey. We strive to provide comprehensive... View Details

02 Apr 2008
Research & Ideas

Four Companies that Conquered America

efficiencies, and by having the highly respected CEO of one of the acquired entities lead the combined U.S. organization. Meanwhile, RBS is building its B2B brand with institutional clients on Wall Street. 2. IKEA. IKEA offers a furniture... View Details

Keywords: by John Quelch

March 2007 (Revised April 2007)
Case

Micro Insurance Agency: Helping the Poor Manage Risk

By: Michael Chu and Jean Hazell

The notable success of insurance products for low-income clients of its microfinance network leads Opportunity International to launch the first global specialized microinsurance company, the Micro Insurance Agency (MIA). Building on the experience in 10 countries... View Details

Keywords: Developing Countries and Economies; Cost Management; Microfinance; Globalization; Growth and Development Strategy; Risk Management; Infrastructure; Nonprofit Organizations; Competition; Financial Services Industry; Africa; Asia; Latin America

October 2016 (Revised November 2016)
Case

DO & CO: Gourmet Entertainment

By: Juan Alcácer and Esel Çekin

This case is about a global catering, restaurant, and hospitality company, DO & CO, growing geographically with its existing businesses while also adding new brands to its portfolio. The company had $1 billion in revenues in 2015 from its three divisions: airline... View Details

February 2022
Case

Leading The UK Vaccine Task Force

By: Amy C. Edmondson and Claudia Pienica

This case describes the first six months of the UK Vaccine Taskforce, under the leadership of Kate Bingham. With a career spent in the private sector as a biotech investor, Bingham’s appointment within the government was considered unusual. The overarching brief given... View Details

06 Apr 2010
First Look

First Look: April 6

Kanebo, a large Japanese cosmetics company whose management engaged in a massive accounting fraud. ChuoAoyama was PwC's Japanese affiliate and one of Japan's "Big Four" audit firms. In May 2006, the Japanese Financial Services... View Details

Keywords: Martha Lagace

Web

Podcast - Business & Environment

Climate Resilient 24 APR 2024 | Climate Rising In this episode in our adaptation series, Peter Hall, Managing Director at Resonance Impact Advisory, draws upon his experience in global engineering and professional services firms to share... View Details

17 Aug 2020
Research & Ideas

What the Stockdale Paradox Tells Us About Crisis Leadership

now is that our intrinsic survival mechanisms—such basic behaviors as how to enter a building, or bring in the mail, or greet a friend—require conscious thought in a way they have not since toddlerhood. The services and businesses that... View Details

Keywords: by Boris Groysberg and Robin Abrahams

28 Jan 2014
First Look

First Look: January 28

Download working paper: https://www.hbs.edu/faculty/Pages/download.aspx?name=14-055.pdf Cases & Course Materials Harvard Business School Case 714-418 Modern Family Planning: The Business of Circle Surrogacy The business of surrogacy, a boutique practice with View Details

Keywords: Sean Silverthorne

Web

South Asia - Global

Cole , Tomoko Harigaya, Grady Killeen and Aparna Krishna This paper evaluates a low-cost, customized soil nutrient management advisory service in India. As a methodological contribution, we examine whether and in which settings satellite... View Details

18 Nov 2008
First Look

First Look: November 18, 2008

client relations. Infosys' strategy is evolving to build transformational partnerships from its original position as an outsourcer of end-to-end IT projects. A transformational partner helps clients to... View Details

Keywords: Martha Lagace

13 Aug 2007
Working Paper Summaries

Diasporas and Domestic Entrepreneurs: Evidence from the Indian Software Industry

Keywords: by Ramana Nanda & Tarun Khanna; Web Services; Web Services

Program

Value Creation Through Effective Boards

Client Services manager can help you at any stage of the admissions process. Contact a program advisor via email or call +34.93.253.4200 Fee, Payment, and Cancellations The program fee covers tuition, course... View Details

March 2025
Case

Harvey: AI for Lawyers

By: Suraj Srinivasan, Charles Krumholz and Radhika Kak

In early 2025, Winston Weinberg and Gabe Pereyra, co-founders of Harvey AI, reflected on the company’s meteoric rise as a pioneer in AI-powered legal technology. Since its founding in 2022, Harvey had transformed how lawyers approached research, drafting, and document... View Details

Keywords: Innovation Strategy; Business Startups; AI and Machine Learning; Technological Innovation; Growth and Development Strategy; Product Positioning; Legal Services Industry; Legal Services Industry; New York (city, NY); San Francisco; London