Filter Results:
(1,457)
Show Results For
- All HBS Web
(1,457)
- People (5)
- News (695)
- Research (330)
- Multimedia (123)
- Faculty Publications (142)
Show Results For
- All HBS Web
(1,457)
- People (5)
- News (695)
- Research (330)
- Multimedia (123)
- Faculty Publications (142)
- 19 Dec 2022
- News
Top Videos of 2022
- January 2015 (Revised March 2015)
- Case
Oberoi Hotels: Train Whistle in the Tiger Reserve
By: Ryan W. Buell, Ananth Raman and Vidhya Muthuram
Celebrated as one of the world's premiere luxury hotel brands, Oberoi Hotels attracts and serves some of the most quality-sensitive guests in the world. The case considers the challenge of how an organization, with a standardized service model, can repeatedly delight... View Details
Keywords: Service Quality; Service Management; Service Quality Competition; Customer Management; Customer Service Excellence; Employee Empowerment; Employee Engagement; Employee Training; India; Hospitality; Hotel Industry; Service Delivery; Service Operations; Customer Satisfaction; Employees; Quality; Accommodations Industry; India
Buell, Ryan W., Ananth Raman, and Vidhya Muthuram. "Oberoi Hotels: Train Whistle in the Tiger Reserve." Harvard Business School Case 615-043, January 2015. (Revised March 2015.)
- 12:30 PM – 12:55 PM EDT, 27 May 2021
- Virtual Programming
HBS Virtual Graduation: Dean's Address and Alumni Achievement Awards Presentation
Virtual ceremonies will be held to celebrate the graduation of the Class of 2021.
12:30 PM 12:55 PM HBS Dean Srikant Datars Address to the Class of 2021 Graduates will include the Alumni Achievement Awards presentation.
Full details can be found at... View Details
- 26 May 2016
- Video
Harvard Business School Commencement 2016
- 24 May 2022
- Video
Then and Now: Legacy of the Portrait Project
- 16 Nov 2020
- Video
Honoring Our 2020 Staff Retirees
- 19 Feb 2015
- Video
Jules Pieri, Founder, The Grommet
- 15 Feb 2017
- News
Vanguard, Trian And The Problem With 'Passive' Index Funds
- 10 Jun 2022
- News
Then and Now: Legacy of the Portrait Project
- 10 Dec 2020
- Video
Saying Thank You and Farewell to Dean Nohria
- 01 Mar 2023
- Video
Lessons in Leadership: Whitney Young’s Fight for Civil Rights
- 08 Mar 2024
- Blog Post
History of the HBS Women's Student Association
In celebration of Women's History Month, we want to highlight the remarkable history and evolution of the Women's Student Association (WSA) at Harvard Business School. Established in the early 1970s, the WSA emerged as a pioneering force,... View Details
- 09 Apr 2008
- News
Happy Birthday, Harvard Business School
- 01 Jun 2015
- Video
HBS Commencement Week 2015
What Directors Should Ask to Spur Action
Life is a journey, and you need to celebrate your success along the way because you're also putting the spotlight on what is important to the board, to the company, and to management. View Details
- 14 Feb 2008
- News
Harvard Business School Sets Out Centennial Activities
- 26 Jan 2022
- Blog Post
Video: HBS Dean Srikant Datar Introduces the Case Method Centennial
View Video VIDEO TRANSCRIPT Dean Srikant Datar: 2021 brings a wonderful milestone: the 100-year anniversary of the introduction of the case method at Harvard Business School. I am excited to mark this moment in time as we both celebrate... View Details
- 17 Jun 2015
- News