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Publications

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  • All HBS Web  (453)
    • News  (32)
    • Research  (359)
    • Events  (16)
    • Multimedia  (1)
  • Faculty Publications  (258)

Show Results For

  • All HBS Web  (453)
    • News  (32)
    • Research  (359)
    • Events  (16)
    • Multimedia  (1)
  • Faculty Publications  (258)
← Page 14 of 453 Results →
  • Research Summary

Overview

By: Eva Ascarza
Professor Ascarza’s research primarily focuses on providing researchers and marketers a better understanding of how to manage customer retention so as to reduce churn and increase firm’s profitability. She addresses these issues by building empirical models of customer... View Details
  • 2025
  • Working Paper

Discrimination, Rejection, and Job Search

By: Anne Boring, Katherine Coffman, Dylan Glover and María José González-Fuentes
We investigate how candidates’ willingness to apply responds to (potential) discrimination and rejection using a simulated labor market. Past work has shown that “blinding” job applications reduces discrimination and increases the rate at which women are hired. Our... View Details
Keywords: Job Search; Prejudice and Bias; Selection and Staffing; Demographics
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Boring, Anne, Katherine Coffman, Dylan Glover, and María José González-Fuentes. "Discrimination, Rejection, and Job Search." Working Paper, February 2025.
  • 2021
  • Working Paper

Diversity and Performance in Entrepreneurial Teams

By: Sophie Calder-Wang, Paul A. Gompers and Kevin Huang
We study the role of diversity and performance in the entrepreneurial teams. We exploit a unique dataset of MBA students who participated in a required course to propose and start a real micro-business that allows us to examine horizontal diversity (i.e., within the... View Details
Keywords: Entrepreneurship; Groups and Teams; Diversity; Performance
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Calder-Wang, Sophie, Paul A. Gompers, and Kevin Huang. "Diversity and Performance in Entrepreneurial Teams." NBER Working Paper Series, No. 28684, April 2021.

    Riding the Passion Wave or Fighting to Stay Afloat? A Theory of Differentiated Passion Contagion

    Prior research suggests employees benefit from highly passionate teammates because passion spreads easily from one employee to the next. We develop theory to propose that life in high-passion teams may not be as uniformly advantageous as previously assumed. More... View Details

    • May 2019
    • Supplement

    Kjell and Company: Motivating Salespeople with Incentive Compensation (C)

    By: Doug J. Chung
    Kjell & Company was a Swedish retail electronics chain. The company’s products consisted of home electronics and accessories. The company was noted for its excellent customer service and a fair “one-for-all” HR policy. Historically, the salespeople had been compensated... View Details
    Keywords: Salesforce Management; Compensation and Benefits; Change Management; Behavior; Electronics Industry; Sweden
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    Chung, Doug J. "Kjell and Company: Motivating Salespeople with Incentive Compensation (C)." Harvard Business School Supplement 519-095, May 2019.
    • 2009
    • Working Paper

    Social Influence Given (Partially) Deliberate Matching: Career Imprints in the Creation of Academic Entrepreneurs

    By: Pierre Azoulay, Christopher C. Liu and Toby E. Stuart
    Actors often match with associates on a small set of dimensions that matter most for the particular relationship at hand. In so doing, they are exposed to unanticipated social influences because counterparts have more interests, attitudes, and preferences than would-be... View Details
    Keywords: Entrepreneurship; Patents; Marketplace Matching; Mathematical Methods; Science-Based Business; Power and Influence; Social and Collaborative Networks; Biotechnology Industry
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    Azoulay, Pierre, Christopher C. Liu, and Toby E. Stuart. "Social Influence Given (Partially) Deliberate Matching: Career Imprints in the Creation of Academic Entrepreneurs." Harvard Business School Working Paper, No. 09-136, May 2009.
    • Article

    A Prescriptive Analytics Framework for Optimal Policy Deployment Using Heterogeneous Treatment Effects

    By: Edward McFowland III, Sandeep Gangarapu, Ravi Bapna and Tianshu Sun
    We define a prescriptive analytics framework that addresses the needs of a constrained decision-maker facing, ex ante, unknown costs and benefits of multiple policy levers. The framework is general in nature and can be deployed in any utility maximizing context, public... View Details
    Keywords: Prescriptive Analytics; Heterogeneous Treatment Effects; Optimization; Observed Rank Utility Condition (OUR); Between-treatment Heterogeneity; Machine Learning; Decision Making; Analysis; Mathematical Methods
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    McFowland III, Edward, Sandeep Gangarapu, Ravi Bapna, and Tianshu Sun. "A Prescriptive Analytics Framework for Optimal Policy Deployment Using Heterogeneous Treatment Effects." MIS Quarterly 45, no. 4 (December 2021): 1807–1832.

      A Prescriptive Analytics Framework for Optimal Policy Deployment Using Heterogeneous Treatment Effects

      We define a prescriptive analytics framework that addresses the needs of a constrained decision-maker facing, ex ante, unknown costs and benefits of multiple policy levers. The framework is general in nature and can be deployed in any utility maximizing... View Details
      • Web

      Negotiation, Organizations & Markets - Faculty & Research

      Blind rejections have a larger impact on future applications than non-blind rejections, particularly for women. As a result, while blinding initially reduces age and gender gaps in willingness to apply, the supply-side benefits of blinding are more muted after a... View Details
      • Article

      Riding the Passion Wave or Fighting to Stay Afloat? A Theory of Differentiated Passion Contagion

      By: Emma Frank, Kai Krautter, Wen Wu and Jon M. Jachimowicz
      Prior research suggests that employees benefit from highly passionate teammates because passion spreads easily from one employee to the next. We develop theory to propose that life in high-passion teams may not be as uniformly advantageous as previously assumed. We... View Details
      Keywords: Passion; Emotional Contagion; Emotions; Groups and Teams; Employees; Power and Influence; Performance Improvement
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      Frank, Emma, Kai Krautter, Wen Wu, and Jon M. Jachimowicz. "Riding the Passion Wave or Fighting to Stay Afloat? A Theory of Differentiated Passion Contagion." Administrative Science Quarterly (in press). (Pre-published online February 6, 2025.)
      • 2021
      • Working Paper

      Dirty Money: How Banks Influence Financial Crime

      By: Joseph Pacelli, Janet Gao, Jan Schneemeier and Yufeng Wu
      On September 21st, 2020, a consortium of international journalists leaked nearly 2,500 suspicious activity reports (SAR) obtained from the U.S. Financial Crimes Enforcement Network, exposing nearly $2 trillion of money laundering activity. The event raises important... View Details
      Keywords: Financial Institutions; Crime and Corruption; Policy
      Citation
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      Pacelli, Joseph, Janet Gao, Jan Schneemeier, and Yufeng Wu. "Dirty Money: How Banks Influence Financial Crime." Working Paper, July 2021.
      • 12 Apr 2013
      • HBS Seminar

      Gary Frazier, USC Marshall School of Business

      • 03 May 2019
      • HBS Seminar

      Stephanie Cheng & Ran Song, Harvard University & Harvard Law School

      • July 2021
      • Article

      How Trust and Distrust Shape Perception and Memory

      By: Ann-Christin Posten and Francesca Gino
      Trust is a key ingredient in decision making, as it allows us to rely on the information we receive. Although trust is usually viewed as a positive element of decision making, we suggest that its effects on memory are costly rather than beneficial. Across nine studies... View Details
      Keywords: Distrust; Memory; Similarity; Misinformation; Trust; Perception; Decision Making
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      Posten, Ann-Christin, and Francesca Gino. "How Trust and Distrust Shape Perception and Memory." Journal of Personality and Social Psychology 121, no. 1 (July 2021): 43–58.
      • January 2017 (Revised May 2019)
      • Case

      Kjell and Company: Motivating Salespeople with Incentive Compensation (A)

      By: Doug J. Chung
      Kjell & Company was a Swedish retail electronics chain. The company’s products consisted of home electronics and accessories. The company was noted for its excellent customer service and a fair “one-for-all” HR policy. Historically, the salespeople had been compensated... View Details
      Keywords: Salesforce Management; Compensation and Benefits; Change; Decision Making; Electronics Industry; Sweden
      Citation
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      Chung, Doug J. "Kjell and Company: Motivating Salespeople with Incentive Compensation (A)." Harvard Business School Case 517-090, January 2017. (Revised May 2019.)
      • Web

      Behavioral Finance & Financial Stability

      research here , Vincent’s other research here , and Edison’s other research here . More Info Stock Market Returns and Consumption By: Marco Di Maggio , Amir Kermani & Kaveh Majlesi JULY 2020 What is the causal impact of changes in stock... View Details
      • 17 Apr 2014
      • Working Paper Summaries

      Poverty and Crime: Evidence from Rainfall and Trade Shocks in India

      Keywords: by Lakshmi Iyer & Petia Topalova
      • July 2006
      • Article

      Bringing History (Back) into International Business

      By: G. Jones and Tarun Khanna
      We argue that the field of international business should evolve its rhetoric from the relatively uncontroversial idea that 'history matters' to exploring how it matters. We discuss four conceptual channels through which history matters, illustrating each with a major... View Details
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      Jones, G., and Tarun Khanna. "Bringing History (Back) into International Business." Journal of International Business Studies 37, no. 4 (July 2006): 453–468.
      • 04 Dec 2014
      • Working Paper Summaries

      The Air War versus The Ground Game: An Analysis of Multi-Channel Marketing in US Presidential Elections

      Keywords: by Doug J. Chung & Lingling Zhang
      • 2021
      • Working Paper

      An Empirical Study of Time Allotment and Delays in E-commerce Delivery

      By: M. Balakrishnan, MoonSoo Choi and Natalie Epstein
      Problem definition: We study how having more time allotted to deliver an order affects the speed of the delivery process. Furthermore, we seek to predict orders that are likely to be delayed early in the delivery process so that actions can be taken to avoid delays.... View Details
      Keywords: Logistics; E-commerce; Mathematical Methods; AI and Machine Learning; Performance Productivity
      Citation
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      Balakrishnan, M., MoonSoo Choi, and Natalie Epstein. "An Empirical Study of Time Allotment and Delays in E-commerce Delivery." Working Paper, December 2021.
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