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Show Results For
- All HBS Web
(2,721)
- People (11)
- News (587)
- Research (1,597)
- Multimedia (43)
- Faculty Publications (1,309)
- October 2014 (Revised January 2016)
- Case
IDEO: Human-Centered Service Design
By: Ryan W. Buell and Andrew Otazo
The case describes IDEO, one of the world's leading design firms, and its human-centered innovation culture and processes. It is an example of what managers can do to make their own organizations more innovative. In reaction to a rapidly changing competitive landscape,... View Details
Keywords: Design Thinking; Innovation; Service Management; Service; Design; Service Delivery; Innovation and Management; Entertainment and Recreation Industry; Peru
Buell, Ryan W., and Andrew Otazo. "IDEO: Human-Centered Service Design." Harvard Business School Case 615-022, October 2014. (Revised January 2016.)
- May 2025
- Teaching Note
Brazil's Messias? The Lava Jato Corruption Scandal, the Recession, and the Rise of Bolsonaro
By: Rafael Di Tella and Jose Liberti
Teaching Note for HBS Case 719-069. View Details
- February 2023
- Teaching Note
The Dutch East India Company (VOC)
By: Sophus A. Reinert and Robert Fredona
Teaching Note for HBS Case No.723-002. View Details
- January 2025
- Teaching Note
Arcos Dorados' Quest for the Digitalization of Last-Mile Delivery in Colombia
By: Jorge Tamayo
Teaching Note for HBS Case 723-395. View Details
- September 2023
- Teaching Note
Nexleaf Analytics: Saving the World Using the Internet of Things
By: Frank Nagle
Teaching Note for HBS Case 722-414. View Details
- March 2023
- Teaching Note
Copper Nationalization in Chile
By: Jeremy Friedman
Teaching Note for HBS Case 722-016. View Details
- March 2022 (Revised December 2022)
- Teaching Note
Hospital 57357: Aligning Performance Towards a Vision of a Cancer-Free Childhood
By: Susanna Gallani
Teaching Note for HBS Case No.122-041. View Details
- March 2022
- Teaching Note
Social Determinants of Health at Boston Medical Center
By: Susanna Gallani
Teaching Note for HBS Case No.122-088. View Details
- December 2020
- Teaching Note
Apple Inc. in 2020
By: David B. Yoffie
Teaching Note for HBS Case #720-454. View Details
- January 2025
- Teaching Note
Generative AI and the Future of Work
By: Christopher Stanton and Shira Aronson
Teaching Note for HBS Case No. 824-130. View Details
- February 2025
- Teaching Note
Intuition Robotics: An AI Companion for Older Adults
By: Amit Goldenberg and Elie Ofek
Teaching Note for HBS Case No. 925-018. View Details
- January 2025
- Teaching Note
Balancing Impact: Modeling the Future at British International Investment
By: Shawn Cole and Jonah Zahnd
Teaching Note for HBS Case No. 225-047. View Details
- January 2025 (Revised February 2025)
- Teaching Note
Zalando: Becoming the Starting Point for Fashion
By: Antonio Moreno, Leela Nageswaran, Margaret Underwood and Gamze Yucaoglu
Teaching Note for HBS Case No. 622-070. View Details
- October 2024
- Teaching Note
Robert McNamara: Changing the World
By: Robert Simons and Shirley Sun
Teaching Note for HBS Case No. 124-036. View Details
- October 2024
- Teaching Note
Mahatma Gandhi: Changing the World
By: Robert Simons and Shirley Sun
Teaching Note for HBS Case No. 121-069. View Details
- September 2024
- Teaching Plan
CommonSpirit Health: Integrating a Merger of Equals
By: Hise Gibson
Teaching Plan for HBS Case No. 621-034. View Details
- September 2024
- Teaching Note
Ronald Reagan: Changing the World
By: Robert Simons and Shirley Sun
Teaching Note for HBS Case No. 123-024. View Details
- September 2024
- Teaching Note
Katharine Graham: Changing the World
By: Robert Simons and Shirley Sun
Teaching Note for HBS Case No. 124-035. View Details
- July 2024
- Teaching Note
Bee-ing Better at Bombas
By: Elizabeth A. Keenan and James Barnett
Teaching Note for HBS Case No. 522-038. View Details
- June 2024
- Teaching Note
Reimagining Enel: Enabling Sustainable Progress
By: Michael L. Tushman and Kerry Herman
Teaching Note for HBS Case No. 423-001. View Details